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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Theorie
9,317
Theory
9,140
Relationship marketing
9,028
Beziehungsmarketing
8,997
Brand management
7,553
Markenführung
7,512
Brand image
6,705
Markenimage
6,664
Customer satisfaction
5,689
Online-Handel
5,574
Online retailing
5,563
USA
4,788
Social Web
4,760
Social web
4,758
United States
4,541
Online-Marketing
4,515
Internet marketing
4,504
Service quality
4,400
Dienstleistungsqualität
4,355
Brand
4,312
Markenartikel
4,301
Einzelhandel
4,148
Retail trade
4,108
Meta-analysis
4,034
Deutschland
3,980
Germany
3,705
Meta-Analyse
3,700
Werbewirkung
3,663
Advertising effects
3,623
Electronic Commerce
3,609
Verbraucherverhalten
3,587
E-commerce
3,503
Experiment
3,480
Emotion
3,253
Advertising
3,053
Werbung
2,971
Privater Konsum
2,880
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All
Undetermined
2,986
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949
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Article
4,878
Book / Working Paper
651
Journal
4
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All
Article in journal
4,760
Aufsatz in Zeitschrift
4,760
Aufsatz im Buch
111
Book section
111
Hochschulschrift
73
Graue Literatur
69
Non-commercial literature
69
Thesis
50
Conference paper
47
Konferenzbeitrag
47
Working Paper
44
Arbeitspapier
40
Collection of articles of several authors
12
Sammelwerk
12
Konferenzschrift
10
Aufsatzsammlung
8
Collection of articles written by one author
5
Sammlung
5
Case study
4
Fallstudie
4
Ratgeber
4
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3
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2
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1
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1
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1
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1
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1
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1
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1
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1
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1
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English
5,421
German
111
French
2
Author
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Han, Heesup
54
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
Wong, IpKin Anthony
17
Bilgihan, Anil
16
Prayag, Girish
16
Hyun, Sunghyup Sean
15
Aksoy, Lerzan
13
Jang, Soocheong
13
Loureiro, Sandra Maria Correia
13
Söderlund, Magnus
13
Balaji, M. S.
12
Klaus, Philipp
12
Mittal, Vikas
12
Wu, Luorong
12
Gustafsson, Anders
11
Ladeira, Wagner Junior
11
Prybutok, Victor R.
11
Rather, Raouf Ahmad
11
Roschk, Holger
11
Ahn, Jiseon
10
Barnes, Donald C.
10
Keiningham, Timothy
10
Kim, Jinkyung Jenny
10
Liu, Chih-Hsing
10
Quach, Sara
10
Santini, Fernando de Oliveira
10
Amin, Muslim
9
Bang, Nguyen
9
Blut, Markus
9
Chua, Bee-Lia
9
Frank, Björn
9
Kim, Woo Gon
9
Muskat, Birgit
9
Prashar, Sanjeev
9
Qu, Hailin
9
Ryu, Kisang
9
Sparks, Beverley
9
Sreejesh, S.
9
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Springer Fachmedien Wiesbaden
3
International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
RWTH Aachen
2
University of Madras / Department of Commerce
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Economic Association
1
Association for the Study of the Grants Economy, New Orleans, 27.12.1971
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
IGI Global
1
Institute of Leadership and Management <London>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
National Bureau of Economic Research
1
Technische Universität Braunschweig
1
Technische Universität Dresden
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
Verlag Dr. Kovač
1
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Published in...
All
Journal of retailing and consumer services
319
International journal of hospitality management
188
Journal of business research : JBR
151
The journal of services marketing
102
Journal of hospitality marketing & management
93
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
58
Tourism management : research, policies, practice
57
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
47
International journal of electronic marketing and retailing : IJEMR
42
Service business
41
Journal of service management
40
Journal of service research : JSR
40
Journal of strategic marketing
40
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Tourism management perspectives : TMP
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
35
The international journal of bank marketing : IJBM
35
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
Journal of the Academy of Marketing Science
29
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of services, economics and management
26
Journal of Islamic marketing
26
Journal of air transport management
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of retailing
26
International journal of quality and service sciences
25
International journal of retail & distribution management
25
Journal of Asian finance, economics and business : JAFEB
25
Total quality management & business excellence
25
International journal of business information systems : IJBIS
24
International journal of services and operations management
23
Journal of internet commerce
23
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Source
All
ECONIS (ZBW)
5,526
EconStor
6
OLC EcoSci
1
Showing
1
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10
of
5,533
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date (oldest first)
1
CRM, skepticism and patronage intention : the mediating and moderating role of satisfaction and religiosity
Deb, Madhurima
;
Sharma, Vinay Kumar
;
Amawate, Vibhas
- In:
Journal of strategic marketing
29
(
2021
)
4
,
pp. 316-336
Persistent link: https://www.econbiz.de/10012515861
Saved in:
2
Attitudes towards cause-related marketing : determinants of satisfaction and loyalty
Galan-Ladero, M. Mercedes
;
Galera-Casquet, Clementina
; …
- In:
International review on public and non-profit marketing
10
(
2013
)
3
,
pp. 253-269
Persistent link: https://www.econbiz.de/10010193207
Saved in:
3
Role of perceived corporate social responsibility in the nexus of perceived cause-related marketing and repurchase intention in emerging markets
Le Thanh Tiep
;
Tiwari, Aviral Kumar
;
Behl, Abhishek
; …
- In:
Management decision
60
(
2022
)
10
,
pp. 2642-2668
Persistent link: https://www.econbiz.de/10013389346
Saved in:
4
The role of consumer confidence in creating customer loyalty
Ou, Yi-chun
;
Vries, Lisette de
;
Wiesel, Thorsten
; …
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 339-354
Persistent link: https://www.econbiz.de/10010393226
Saved in:
5
Relational perspectives of perceived service quality in the online and offline environments : a meta-analysis
Najjar, Hechmi
- In:
Journal of relationship marketing : innovations and …
19
(
2020
)
3
,
pp. 182-202
Persistent link: https://www.econbiz.de/10012258654
Saved in:
6
Festival attributes and perceptions : a meta-analysis of relationships with satisfaction and loyalty
Tanford, Sarah
;
Jung, Shinyong
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 209-220
Persistent link: https://www.econbiz.de/10011708210
Saved in:
7
Pleasant ambient scents : a meta-analysis of customer responses and situational contingencies
Roschk, Holger
;
Hosseinpour, Masoumeh
- In:
Journal of marketing
84
(
2020
)
1
,
pp. 125-145
Persistent link: https://www.econbiz.de/10012176465
Saved in:
8
Customer responses to service providers' touch : a meta-analysis
Saleh, Amin
;
Zmich, Louis J.
;
Babin, Barry J.
;
Darrat, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014380328
Saved in:
9
Online information quality and consumer satisfaction : the moderating roles of contextual factors - a meta-analysisO
Ghasemaghaei, Maryam
;
Hassanein, Khaled
- In:
Information & management : the internat. journal of …
52
(
2015
)
8
,
pp. 965-981
Persistent link: https://www.econbiz.de/10011416915
Saved in:
10
The impact of service characteristics on the switching costs-customer loyalty link
Blut, Markus
;
Beatty, Sharon E.
;
Evanschitzky, Heiner
; …
- In:
Journal of retailing
90
(
2014
)
2
,
pp. 275-290
Persistent link: https://www.econbiz.de/10010402374
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