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Antecedents of store footfall and loyalty : an investigation from an integrated perspective

Jain, S. K.; Gupta, Garima - In: Journal of commerce & business studies 2 (2015) 2, pp. 1-18

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Consumer heterogeneity, perceived value, and repurchase decision-making in online shopping : the role of gender, age, and shopping motives

Fang, Jiaming; Wen, Chao; George, Benjamin; Prybutok, … - In: Journal of electronic commerce research : JECR 17 (2016) 2, pp. 116-131

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Shopping motivation in consumer loyalty formation process : the case of Spanish retail

Tena-Monferrer, Sandra; Roig, Juan Carlos Fandos; … - In: International journal of retail and distribution management 50 (2022) 1, pp. 100-116

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The effects of shoppers' motivation on self-service technology use intention : moderating effects of the presence of employee

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Online second-hand shopping motivation : conceptualization, scale development, and validation

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Customer-Centricity in Organized Retailing : A Guide to the Basis of Winning Strategies

Dash, Manoj Kumar; Sahu, Manash Kumar; Bhattacharyya, Jishnu - 2023

Introduction -- Customer Centricity -- Organized Retailing -- Tool 1: Structural Equation Modelling (SEM) -- Customer …This book provides a compendium of cutting-edge knowledge for an efficacious retailing strategy, with lessons from the … organized retailing sector in India. It explores customer needs and their impact on developing successful retailing strategies …