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Applying expanded servicescape to the hotel industry
Lee, Seonjeong; Chuang, Ning-Kuang - In: Journal of hospitality & tourism research : JHTR ; the … 46 (2022) 4, pp. 771-796
Persistent link: https://www.econbiz.de/10013171233
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An examination of the relationship between co-creation and well-being : an application in the case of tourism
Dekhili, Sihem; Hallem, Yousra - In: Journal of travel and tourism marketing 37 (2020) 1, pp. 33-47
Persistent link: https://www.econbiz.de/10012289256
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Customer experience, well-being, and loyalty in the spa hotel context : integrating the top-down & bottom-up theories of well-being
Huang, Yu-Chih; Chen, Chun-Chu; Gao, Mingjie Jessie - In: Journal of travel and tourism marketing 36 (2019) 5, pp. 595-611
Persistent link: https://www.econbiz.de/10012179446
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Impact of experience on emotional well-being and loyalty
Baloglu, Seyhmus; Busser, James; Cain, Lisa - In: Journal of hospitality marketing & management 28 (2019) 4, pp. 427-445
Persistent link: https://www.econbiz.de/10012176670
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Investigating the relationship between experience, well-being, and loyalty : a study of wellness tourists
Ramjit Singh; Manhas, Parikshat Singh; Mir, Mudasir Ahmad; … - In: Administrative Sciences : open access journal 12 (2022) 3, pp. 1-20
emotions, experience, and life Satisfaction lead to loyalty. Furthermore, the present study tested the mediating role of … tourist experience, as well as loyalty in the context of wellness and spa tourism. The exploratory-descriptive design was …, autonomy, and experience positively impact positive emotions and life satisfaction. Besides, it also supported that positive …
Persistent link: https://www.econbiz.de/10013395870
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Because I'm happy : exploring the happiness of shopping in social enterprises and its effect on customer satisfaction and loyalty
Cachero-Martínez, Silvia; García Rodríguez, Nuria; … - In: Management decision 62 (2024) 2, pp. 492-512
Persistent link: https://www.econbiz.de/10014637157
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The role of consumer happiness in relationship marketing
Belanche, Daniel; Casaló, Luis V.; Guinalíu, Miguel - In: Journal of relationship marketing : innovations & … 12 (2013) 2, pp. 79-94
Persistent link: https://www.econbiz.de/10009774828
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Customers' quality of life, advocacy and banks' CSR-fit : a cross-validated moderated mediation model
Ogunmokun, Oluwatobi A.; Timur, Seldjan - In: International journal of consumer studies 46 (2022) 3, pp. 907-924
Persistent link: https://www.econbiz.de/10013177043
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A model of health-related quality of life during COVID-19 pandemic : the role of food customer loyalty and affordability
Sik, Sumaedi; Sumardjo, Sumardjo; Saleh, Amiruddin; … - In: International journal of quality & reliability management 40 (2023) 10, pp. 2612-2631
Persistent link: https://www.econbiz.de/10014470809
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Customer effort in value cocreation activities : improving quality of life and behavioral intentions of health care customers
Sweeney, Jillian C.; Danaher, Tracey S.; … - In: Journal of service research : JSR 18 (2015) 3, pp. 318-335
Persistent link: https://www.econbiz.de/10011336505