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~subject:"Lieferantenmanagement"
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Lieferantenmanagement
Relationship marketing
25,979
Beziehungsmarketing
25,304
Service quality
21,476
Tourismus
20,893
Tourism
20,892
Dienstleistungsqualität
20,725
Customer satisfaction
15,291
Kundenzufriedenheit
13,705
Consumer behaviour
13,481
Konsumentenverhalten
13,208
Tourismuswirtschaft
7,458
Tourism industry
7,443
Deutschland
4,205
Theorie
4,136
Urlaubsverhalten
4,124
Holiday behaviour
4,116
Theory
4,094
Germany
3,954
USA
3,099
Brand management
3,072
Markenführung
3,054
Qualitätsmanagement
3,043
United States
3,018
Quality management
2,970
Social Web
2,738
Social web
2,737
Tourismusmarketing
2,612
Tourism marketing
2,604
Kundenwert
2,591
Brand image
2,579
Supplier relationship management
2,579
Markenimage
2,552
Customer value
2,530
Wirtschaftsprüfung
2,498
Financial audit
2,492
Electronic Commerce
2,487
E-commerce
2,419
tourism
2,362
Welt
2,359
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Handbuch
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9
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9
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8
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Svensson, Göran
30
Homburg, Christian
21
Bruhn, Manfred
16
Kleinaltenkamp, Michael
15
Mysen, Tore
12
Ahlert, Dieter
11
Naudé, Peter
11
Eggert, Andreas
10
Keränen, Joona
10
Ulaga, Wolfgang
10
Gil Saura, Irene
9
Mostert, Pierre
9
Friend, Scott B.
8
Grönroos, Christian
8
Ivens, Björn Sven
8
La Rocca, Antonella
8
Scheer, Lisa K.
8
Stock-Homburg, Ruth
8
Casidy, Riza
7
Helmke, Stefan
7
Henneberg, Stephan
7
Mpinganjira, Mercy
7
Naumann, Earl
7
Palmatier, Robert W.
7
Roberts-Lombard, Mornay
7
Schiele, Holger
7
Sharma, Piyush
7
Sridhar, Shrihari
7
Aykol, Bilge
6
Corsaro, Daniela
6
Doorn, Jenny van
6
Edvardsson, Bo
6
Folse, Judith Anne Garretson
6
Hennig-Thurau, Thorsten
6
Jacob, Frank
6
Khan, M. Sajid
6
Kowalkowski, Christian
6
Mangus, Stephanie M.
6
Nyadzayo, Munyaradzi W.
6
Paulssen, Marcel
6
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Fördergesellschaft Marketing an der Universität Augsburg
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Bundesvereinigung Logistik
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OECD
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
AMACOM
1
Cranfield School of Management
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Deutsche Gesellschaft für Logistik
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutscher Universitäts-Verlag GmbH
1
Deutschland / Bundeswehr / Universität Hamburg
1
ESCP-EAP European School of Management
1
Erich-Schmidt-Verlag <Berlin>
1
IGI Global
1
INSEAD
1
IT Service Management Forum Deutschland
1
Kassel University Press GmbH
1
National Bureau of Economic Research
1
Organisation for Economic Co-operation and Development
1
QUIS <11, 2009, Wolfsburg>
1
Shaker Verlag
1
Springer Fachmedien Wiesbaden
1
Svenska Handelshögskolan <Helsinki>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
Technische Universität Berlin / Universitätsbibliothek
1
United States / Dept. of Agriculture / Economic Research Service
1
Universität Bamberg <1979-1988>
1
Universität Rostock
1
Universität St. Gallen
1
Universität St. Gallen / Institut für Marketing und Handel
1
Wirtschaftsjunioren Hamburg
1
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Industrial marketing management : the international journal for industrial and high-tech firms
259
The journal of business & industrial marketing
124
Journal of business research : JBR
97
Journal of business-to-business marketing
48
Journal of the Academy of Marketing Science
26
SpringerLink / Bücher
24
Journal of marketing
22
Journal of strategic marketing
21
The journal of services marketing
21
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
20
International journal of production economics
19
Gabler Edition Wissenschaft
18
The service industries journal
17
Journal of retailing and consumer services
16
Springer eBook Collection / Business and Economics
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
15
Service business
15
Journal of purchasing and supply management
13
Journal of service research : JSR
12
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
12
International journal of procurement management
11
Journal of personal selling & sales management : JPSSM
11
Marketing intelligence & planning
11
Services marketing quarterly
11
The international journal of logistics management
11
Journal of marketing management : MM
10
European journal of marketing : EJM
9
International journal of hospitality management
9
International journal of services and operations management
9
Marketing theory
9
Neue betriebswirtschaftliche Forschung : Nbf
9
International journal of integrated supply management : IJISM
8
International journal of production research
8
Journal of marketing channels : ... distribution systems, strategy, and management
8
Journal of retailing
8
The international journal of bank marketing : IJBM
8
The journal of personal selling & sales management : JPSSM
8
European management journal
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
Interaktionen im Dienstleistungsbereich
7
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ECONIS (ZBW)
2,579
EconStor
2
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1
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
2
More is not always better : the impact of value co-creation fit on B2B and B2C customer satisfaction
Gligor, David M.
;
Maloni, Michael J.
- In:
Journal of business logistics
43
(
2022
)
2
,
pp. 209-237
Persistent link: https://www.econbiz.de/10013347430
Saved in:
3
Relationship value based on customer equity influences on online group-buying customer loyalty
Zhang, Ruijin
;
Li, Guoxin
;
Wang, Haiyan
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3820-3826
Persistent link: https://www.econbiz.de/10011515268
Saved in:
4
The effects of relationship length on customer profitability after a service recovery
Béal, Mathieu
;
Sabadie, William
;
Grégoire, Yany
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
3/4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10012144812
Saved in:
5
The co-production of value in an art market : exploring service relationships
Borg, Erik A.
;
Vigerland, Lars
- In:
Journal of investment and management : JIM
2
(
2013
)
3
,
pp. 57-69
Persistent link: https://www.econbiz.de/10010252313
Saved in:
6
Value co-creation through value-in-use experience : a netnographic approach
Verma, Sanjeev
- In:
South Asian journal of management : SAJM
27
(
2020
)
3
,
pp. 156-175
Persistent link: https://www.econbiz.de/10012438059
Saved in:
7
To be or not to be (loyal) : is there a recipe for customer loyalty in the B2B context?
Russo, Ivan
;
Confete, Ilenia
;
Gligor, David M.
;
Autry, …
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 888-896
Persistent link: https://www.econbiz.de/10011436340
Saved in:
8
The CRM handbook : a business guide to customer relationship management
Dyché, Jill
-
2002
Persistent link: https://www.econbiz.de/10001578642
Saved in:
9
What drives the implementation of customer success management? : antecedents of customer success management from suppliers' and customers' perspectives
Kleinaltenkamp, Michael
;
Prohl-Schwenke, Katharina
; …
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 338-350
Persistent link: https://www.econbiz.de/10013259095
Saved in:
10
Consumer response to marketing channels : a demand-based approach
Andersen, Peter
;
Weisstein, Fei L.
;
Song, Lei
- In:
Journal of marketing channels : distribution systems, …
26
(
2020
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012258186
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