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Demand chain management : enhancing customer lifetime value through integration of marketing and supply chain management

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Assessing financial viability of the freemium model for supply chain service value networks : a case study of the container management service industry

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How does customer self-construal moderate CRM value creation chain?

Qi, Jia-Yin; Qu, Qi-Xing; Zhou, Yong-Pin - In: Electronic commerce research and applications 13 (2014) 5, pp. 295-304

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3D printing : enabling customer-centricity in the supply chain

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The role and attributes of manufacturing companies in virtual supply chains

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Relationship value, trust and supplier retention in South African automotive supply chains

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Assessing value from business-to-business services relationships : temporality, tangibility, temperament, and trade-offs

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Mass customization information systems in business

Blecker, Thorsten (contributor); … - 2007

"This book describes original, innovative works on IT systems for mass customization, and provides a multitude of solutions, tools, concepts and successful realizations of IT systems for mass customization. It discusses state-of-the-art mass customization while depicting the importance of IT in...

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The structural and executional components of customer concentration : implications for supplier performance

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