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~subject:"Online retailing"
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Online retailing
Relationship marketing
25,935
Beziehungsmarketing
25,260
Customer satisfaction
15,250
Kundenzufriedenheit
13,674
Consumer behaviour
11,492
Konsumentenverhalten
11,302
Service quality
7,719
Dienstleistungsqualität
7,523
Brand management
2,747
Markenführung
2,735
Deutschland
2,670
Germany
2,612
Kundenwert
2,588
Customer value
2,527
Theorie
2,421
Theory
2,416
Lieferantenmanagement
2,414
Supplier relationship management
2,413
Social Web
2,225
Social web
2,224
Brand image
2,139
Markenimage
2,128
Electronic Commerce
2,062
Marketingmanagement
2,038
Marketing management
2,020
E-commerce
1,993
Online-Handel
1,760
Online-Marketing
1,726
Internet marketing
1,714
Einzelhandel
1,647
Customer service
1,641
Retail trade
1,637
Kundenintegration
1,594
Customer integration
1,593
Kundenservice
1,573
Vertrauen
1,555
Confidence
1,549
USA
1,451
United States
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Usman, Osly
8
Park, Jungkun
7
Kumar, Vikas
6
Parayitam, Satyanarayana
6
Weaven, Scott
6
Xu, Xun
6
Bruhn, Manfred
5
Carlson, Jamie
5
Chung, Namho
5
Jebarajakirthy, Charles
5
Moriuchi, Emi
5
Quach, Sara
5
Rana, Nripendra P.
5
Román, Sergio
5
Sajad Rezaei
5
Silva, Susana C.
5
Tandon, Urvashi
5
Thaichon, Park
5
Ba, Sulin
4
Bang, Nguyen
4
Barari, Mojtaba
4
Bauer, Hans H.
4
Bradley, Graham L.
4
Camilleri, Mark Anthony
4
Civelek, Mustafa Emre
4
Gallino, Santiago
4
Gao, Fei
4
Gensler, Sonja
4
Grewal, Dhruv
4
Ha, Hong Youl
4
Hjort, Klas
4
Karjaluoto, Heikki
4
Lee, Hyun-hwa
4
Li, Hengyun
4
Loureiro, Sandra Maria Correia
4
Mpinganjira, Mercy
4
Netessine, Serguei
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Prybutok, Victor R.
4
Riquelme, Isabel P.
4
Rohman, Fatchur
4
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RWTH Aachen
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MITP Verlags-GmbH & Co. KG
1
ayway media GmbH
1
marketing-Börse GmbH
1
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Journal of retailing and consumer services
121
Journal of business research : JBR
51
International journal of electronic marketing and retailing : IJEMR
32
Journal of internet commerce
26
International journal of business information systems : IJBIS
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
International journal of retail & distribution management
20
International journal of retail and distribution management
18
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
18
Asia Pacific journal of marketing and logistics
17
International journal of electronic customer relationship management : IJECRM
17
International journal of internet marketing and advertising : IJIMA
17
Journal of retailing
17
Cogent business & management
16
Electronic commerce research
16
International journal of electronic commerce : IJEC
16
Journal of electronic commerce research : JECR
16
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
16
Tourism management : research, policies, practice
15
International journal of e-business research : an official publication of the Information Resources Management Association
14
Journal of strategic marketing
14
The international review of retail, distribution and consumer research
14
International journal of hospitality management
13
The service industries journal
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Psychology & marketing
11
International journal of production economics
10
The journal of services marketing
10
Electronic commerce research and applications
9
International journal of technology marketing : IJTMkt
9
Journal of customer behaviour
9
Journal of travel and tourism marketing
9
Management science : journal of the Institute for Operations Research and the Management Sciences
9
Service business
9
Information systems and e-business management : ISeB
8
International journal of consumer studies
8
Journal of hospitality marketing & management
8
Journal of management information systems : JMIS
8
Journal of marketing management : MM
8
Journal of open innovation : technology, market, and complexity
8
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ECONIS (ZBW)
1,753
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1
A novel utility-based model for identifying the customer value in online shopping
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of electronic business
11
(
2014
)
2
,
pp. 119-152
Persistent link: https://www.econbiz.de/10010392064
Saved in:
2
How customer expectations become adjusted after purchase
Lin, Chinho
;
Lekhawipat, Watcharee
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
4
,
pp. 443-469
Persistent link: https://www.econbiz.de/10011550928
Saved in:
3
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
4
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
Saved in:
5
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
6
The impact of value co-creation behaviour within the social media context
Sleilati, Esther Bassil
;
Sfeir, Cynthia Jabbour
- In:
Asian journal of business and accounting : AJBA
14
(
2021
)
1
,
pp. 33-58
Persistent link: https://www.econbiz.de/10012587270
Saved in:
7
Offline to online shopping : shift in volition or escape from violation
Duggal, Ekta
;
Verma, Harsh Vardhan
- In:
Journal of Indian business research
14
(
2022
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10013288126
Saved in:
8
Social commerce website design, perceived value and loyalty behavior intentions : the moderating roles of gender, age and frequency of use
Molinillo, Sebastian
;
Aguilar-Illescas, Rocío
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012666047
Saved in:
9
Social media and value creation : the role of interaction satisfaction and interaction immersion
Hamilton, Mitchell
;
Kaltcheva, Velitchka D.
;
Rohm, Andrew J.
- In:
Journal of interactive marketing : a quarterly …
36
(
2016
),
pp. 121-133
Persistent link: https://www.econbiz.de/10011616016
Saved in:
10
A QoS-sensitive model for e-commerce customer behavior
Ghavamipoor, Hoda
;
Galpayegani, S. Alireza Hashemi
; …
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 380-397
Persistent link: https://www.econbiz.de/10011813290
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