//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Online retailing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Creating Customer Value Throug...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Online retailing
Relationship marketing
26,222
Beziehungsmarketing
25,548
Service quality
21,654
Dienstleistungsqualität
20,903
Customer satisfaction
15,463
Kundenzufriedenheit
13,879
Consumer behaviour
13,409
Konsumentenverhalten
13,185
Hotel industry
6,546
Hotellerie
6,457
Theorie
3,831
Deutschland
3,788
Theory
3,776
Germany
3,643
Qualitätsmanagement
3,116
Brand management
3,085
Markenführung
3,071
Quality management
3,049
USA
3,009
United States
2,944
Kundenwert
2,613
Lieferantenmanagement
2,603
Supplier relationship management
2,601
Customer value
2,552
Social Web
2,550
Social web
2,549
Wirtschaftsprüfung
2,518
Financial audit
2,512
Electronic Commerce
2,462
E-commerce
2,401
Brand image
2,358
Markenimage
2,344
Marketingmanagement
2,231
Marketing management
2,212
Online-Handel
2,157
Krankenhaus
2,146
Hospital
2,124
Tourism
2,074
Online-Marketing
2,060
more ...
less ...
Online availability
All
Undetermined
1,095
Free
357
Type of publication
All
Article
1,873
Book / Working Paper
275
Type of publication (narrower categories)
All
Article in journal
1,736
Aufsatz in Zeitschrift
1,736
Aufsatz im Buch
132
Book section
132
Graue Literatur
50
Non-commercial literature
50
Arbeitspapier
37
Working Paper
37
Hochschulschrift
28
Conference paper
24
Konferenzbeitrag
24
Thesis
23
Aufsatzsammlung
16
Case study
15
Fallstudie
15
Collection of articles of several authors
14
Sammelwerk
14
Collection of articles written by one author
3
Sammlung
3
Guidebook
2
Ratgeber
2
Amtliche Publikation
1
CD-ROM, DVD
1
Elektronischer Datenträger
1
Handbook
1
Handbuch
1
Konferenzschrift
1
Mehrbändiges Werk
1
Multi-volume publication
1
Reprint
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
2,060
German
89
Author
All
Law, Chun Hung Roberts
12
Usman, Osly
9
Law, Rob
7
Park, Jungkun
7
Ba, Sulin
6
Carlson, Jamie
6
Chung, Namho
6
Kalia, Prateek
6
Kumar, Vikas
6
Parayitam, Satyanarayana
6
Rana, Nripendra P.
6
Román, Sergio
6
Tremblay, Mark J.
6
Weaven, Scott
6
Xu, Xun
6
Bruhn, Manfred
5
Gallino, Santiago
5
Grewal, Dhruv
5
Guo, Xiaolong
5
Hunold, Matthias
5
Jebarajakirthy, Charles
5
Kesler, Reinhold
5
Laitenberger, Ulrich
5
Lee, Hyun-hwa
5
Li, Hengyun
5
Moriuchi, Emi
5
Paul, Justin
5
Prybutok, Victor R.
5
Quach, Sara
5
Sajad Rezaei
5
Silva, Susana C.
5
Sparks, Beverley
5
Tandon, Urvashi
5
Thaichon, Park
5
Ye, Qiang
5
Baier, Daniel
4
Bang, Nguyen
4
Barari, Mojtaba
4
Bauer, Hans H.
4
Bradley, Graham L.
4
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
3
RWTH Aachen
2
Deutsche Bank <Frankfurt am Main> / Research
1
Erich-Schmidt-Verlag
1
MITP Verlags-GmbH & Co. KG
1
National Bureau of Economic Research
1
ayway media GmbH
1
marketing-Börse GmbH
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
127
Journal of business research : JBR
56
International journal of hospitality management
39
International journal of electronic marketing and retailing : IJEMR
36
Journal of internet commerce
29
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
International journal of business information systems : IJBIS
24
International journal of retail & distribution management
22
International journal of retail and distribution management
22
International journal of internet marketing and advertising : IJIMA
21
Electronic commerce research
20
Tourism management : research, policies, practice
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
19
Journal of electronic commerce research : JECR
19
Journal of hospitality marketing & management
19
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
19
Journal of retailing
19
The service industries journal
18
Asia Pacific journal of marketing and logistics
17
Cogent business & management
17
International journal of electronic commerce : IJEC
17
International journal of electronic customer relationship management : IJECRM
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of contemporary hospitality management
14
Journal of strategic marketing
14
The international review of retail, distribution and consumer research
14
Journal of travel and tourism marketing
13
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
12
Psychology & marketing
12
International journal of technology marketing : IJTMkt
11
Service business
11
The journal of services marketing
11
Electronic commerce research and applications
10
International journal of production economics
10
Journal of management information systems : JMIS
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Management science : journal of the Institute for Operations Research and the Management Sciences
10
Marketing intelligence & planning
10
Information systems and e-business management : ISeB
9
Information systems research : ISR
9
more ...
less ...
Source
All
ECONIS (ZBW)
2,148
Showing
1
-
10
of
2,148
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The interplay between value and service quality experience : e-loyalty development process through the eTailQ scale and value perception
Li, Honglei
;
Aham-Anyanwu, Nnanyelugo
;
Tevrizci, Cemal
; …
- In:
Electronic commerce research
15
(
2015
)
4
,
pp. 585-615
Persistent link: https://www.econbiz.de/10011400949
Saved in:
2
An examination of the online service-profit chain
Bressolles, Grégory
;
Durrieu, Francois
;
Deans, Kenneth R.
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 727-751
Persistent link: https://www.econbiz.de/10011443498
Saved in:
3
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
4
Offline to online shopping : shift in volition or escape from violation
Duggal, Ekta
;
Verma, Harsh Vardhan
- In:
Journal of Indian business research
14
(
2022
)
3
,
pp. 339-357
Persistent link: https://www.econbiz.de/10013288126
Saved in:
5
A QoS-sensitive model for e-commerce customer behavior
Ghavamipoor, Hoda
;
Galpayegani, S. Alireza Hashemi
; …
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 380-397
Persistent link: https://www.econbiz.de/10011813290
Saved in:
6
Determinants of customer perceived online shopping logistics service quality value : an empirical study from China
Han, Yunxia
;
Xie, Guangying
- In:
International journal of logistics : research and …
22
(
2019
)
6
,
pp. 614-637
Persistent link: https://www.econbiz.de/10012203876
Saved in:
7
Validating the potential measures of e-brand trust and e-brand loyalty : an examination using SEM
Raj, Y. Anjel
;
Hemalatha, J.
;
Jasim, K. Mohamed
- In:
International journal of electronic marketing and …
15
(
2024
)
5
,
pp. 600-620
Persistent link: https://www.econbiz.de/10015064025
Saved in:
8
Examining the relevance of online customer textual reviews on hotels' product and service attributes
Xu, Xun
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
1
,
pp. 141-163
Persistent link: https://www.econbiz.de/10011997154
Saved in:
9
Applying flow theory to booking experiences : an integrated model in an online service context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
10
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->