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Assessing channel quality to measure customers' outcome in online purchasing

Arsalan Najmi; Ahmed, Waqar - In: International journal of electronic customer … 11 (2017/2018) 2, pp. 179-201

Persistent link: https://www.econbiz.de/10011966928

Quality and distribution channel selection on a hybrid platform

Luo, Huajiang; Zhong, Ling; Nie, Jiajia - In: Transportation research / E : an international journal 163 (2022), pp. 1-23

Persistent link: https://www.econbiz.de/10013276029

The moderation effects of mobile technology advancement and system barrier on m-commerce channel preference behavior

Shin, Nina; Kim, Donghui; Park, Sangwook; Oh, Jungsuk - In: Information systems and e-business management : ISeB 16 (2018) 1, pp. 125-154

Persistent link: https://www.econbiz.de/10011849781

The value of visual quality and service quality to augmented reality enabled mobile shopping experience

David, Alsius; Senn, William D.; Peak, Daniel A.; … - In: Quality management journal : QMJ 28 (2021) 3, pp. 116-127

Persistent link: https://www.econbiz.de/10012584868

Managing quality and customer trust in the e-retailing servicescape

Bateman, Patrick J.; Ulusoy, Emre; Keillor, Bruce D. - In: International journal of electronic marketing and … 8 (2017) 3, pp. 232-257

Persistent link: https://www.econbiz.de/10011849094

Quality certificates alleviate consumer aversion to sponsored search advertising

Hui, Xiang; Liu, Meng - 2022

We study consumer response towards sponsored search advertising and how to improve advertising performance on a large e-commerce platform. Our research design is based on a field experiment which randomizes the salience of ad disclosure to consumers, and a natural experiment which eradicates a...

Persistent link: https://www.econbiz.de/10013342873

Effect of channel integration quality on consumer responses within omni-channel retailing

Chen, Tser-yieth; Yeh, Tsai-lien; Wu, Hsueh Ling; Deng, Ssu - In: Asia Pacific journal of marketing and logistics 35 (2023) 1, pp. 149-173

Persistent link: https://www.econbiz.de/10013553040

A comparison of quality satisfaction between transactional and relational customers in e-commerce

Yen, Yung-shen - In: The TQM journal : the international review of … 26 (2014) 6, pp. 577-593

Persistent link: https://www.econbiz.de/10010426601

Outcomes of Perceived Online Webshop Quality: Empirical Evidence

Alexander Joseph Ibnu Wibowo - In: Market : review for marketing theory and practice 33 (2021) 2, pp. 149-164

Persistent link: https://www.econbiz.de/10012819195

The influence of e-relationship quality and e-service quality on customer loyalty in the context of Flipkart online retailer services

Menon, Balakrishnan - In: Journal of customer behaviour 17 (2018) 1/2, pp. 121-137

Persistent link: https://www.econbiz.de/10011936177

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