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~subject:"Relationship marketing"
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Relationship marketing
China
122,870
Konsumentenverhalten
79,172
Consumer behaviour
78,739
Electronic Commerce
22,961
Südkorea
21,212
South Korea
20,866
E-commerce
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Theorie
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Theory
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USA
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12,119
Online-Handel
11,039
Online retailing
10,980
Beziehungsmarketing
10,614
Deutschland
10,105
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8,578
Wirtschaftswachstum
8,546
International economic relations
8,481
Germany
8,476
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8,248
Foreign investment
8,153
Markenführung
7,970
Brand management
7,966
India
7,491
Indien
7,443
Markenimage
6,782
Brand image
6,753
Internet
6,481
Welt
6,458
Social Web
6,408
Social web
6,405
World
6,384
Kundenzufriedenheit
6,174
Customer satisfaction
6,168
Online-Marketing
6,077
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Han, Heesup
41
Hollebeek, Linda D.
33
Kumar, V.
29
Mattila, Anna S.
28
Verhoef, Peter C.
28
Loureiro, Sandra Maria Correia
25
Gil Saura, Irene
24
Huber, Frank
22
Bang, Nguyen
20
Grewal, Dhruv
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Quach, Sara
20
Klaus, Philipp
19
Piller, Frank T.
19
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Rather, Raouf Ahmad
19
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18
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17
Hyun, Sunghyup Sean
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Khan, Imran
17
Swoboda, Bernhard
17
Thaichon, Park
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Usman, Osly
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Karjaluoto, Heikki
16
Mittal, Vikas
16
Neslin, Scott A.
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Schramm-Klein, Hanna
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Schumann, Jan Hendrik
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Bauer, Hans H.
15
Bijmolt, Tammo H. A.
15
Foscht, Thomas
15
Lemon, Katherine N.
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So, Kevin Kam Fung
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Wangenheim, Florian von
15
Wong, IpKin Anthony
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Balaji, M. S.
14
Bruhn, Manfred
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14
Ko, Eunju
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Kompetenzschwerpunkt E-Business
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Springer-Verlag GmbH
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marketing-Börse GmbH
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A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
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A. C. Nielsen Company <Northbrook, Ill.>
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AMA Summer Academic Conference <2021, Online>
1
AMA Summer Academic Conference <2023, San Francisco, Calif.>
1
AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
1
AMA Winter Academic Conference <2020, San Diego, Calif.>
1
Arthur D. Little International Inc. <Wiesbaden>
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
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Bertelsmann Stiftung
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Booz, Allen & Hamilton GmbH <Düsseldorf>
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Bundesverband des Deutschen Textil-Einzelhandels
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China / Hai guan zong shui wu si shu
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Customs Co-operation Council
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Deutsche Bank <Frankfurt am Main> / Research
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Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
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Deutscher Logistik-Kongress <17, 2000, Berlin>
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Deutsches Seminar für Fremdenverkehr Berlin
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1
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1
Haufe-Lexware GmbH & Co. KG
1
INSEAD
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Journal of retailing and consumer services
499
Journal of business research : JBR
389
International journal of hospitality management
173
The journal of services marketing
122
Industrial marketing management : the international journal for industrial and high-tech firms
105
The journal of product & brand management
99
Journal of retailing
84
The journal of brand management : an international journal
84
Journal of the Academy of Marketing Science
82
Asia Pacific journal of marketing and logistics
77
Cogent business & management
77
The service industries journal
77
Psychology & marketing
76
Journal of hospitality marketing & management
74
Journal of strategic marketing
74
Journal of travel and tourism marketing
74
International journal of contemporary hospitality management
71
International journal of electronic customer relationship management : IJECRM
65
International journal of retail & distribution management
65
The international review of retail, distribution and consumer research
65
SpringerLink / Bücher
63
Journal of service management
58
Journal of marketing
57
Marketing intelligence & planning
56
European journal of marketing : EJM
54
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
54
International journal of internet marketing and advertising : IJIMA
53
Services marketing quarterly
53
Journal of service research : JSR
52
Tourism management : research, policies, practice
51
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
50
The journal of business & industrial marketing
50
Service business
48
International journal of electronic marketing and retailing : IJEMR
46
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
46
International journal of retail and distribution management
46
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
44
The international journal of bank marketing : IJBM
43
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
42
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
41
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Source
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ECONIS (ZBW)
10,596
BASE
1
RePEc
1
USB Cologne (EcoSocSci)
1
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1
The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta
;
Ruiz-Molina, María-Eugenia
; …
- In:
The international review of retail, distribution and …
25
(
2015
)
5
,
pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
Saved in:
2
When do online consumers shop in an offline store : the moderating effects of product characteristics
Shen, Kathy Ning
;
Cai, Yuanfeng
;
Guo, Zhaoyang
- In:
Journal of marketing channels : ... distribution …
23
(
2016
)
3
,
pp. 129-145
Persistent link: https://www.econbiz.de/10011538938
Saved in:
3
Online retailer cold chain physical distribution service quality and consumers : evidence from
China
during the COVID-19 pandemic
Su, Miao
;
Zhao, Jinjing
;
Qi, Guanqiu
;
Kim, Junseung
; …
- In:
International journal of logistics : research and …
26
(
2023
)
4
,
pp. 442-459
Persistent link: https://www.econbiz.de/10014322001
Saved in:
4
Why do stores drive online sales? : evidence of underlying mechanisms from a multichannel retailer
Kumar, Anuj
;
Mehra, Amit
;
Kumar, Subodha
- In:
Information systems research : ISR
30
(
2019
)
1
,
pp. 319-338
Persistent link: https://www.econbiz.de/10012038230
Saved in:
5
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
6
Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination
Carlson, Jamie
;
O'Cass, Aron
;
Ahrholdt, Dennis C.
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 90-102
Persistent link: https://www.econbiz.de/10011388091
Saved in:
7
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
8
Causal recipes for customer loyalty to travel agencies : differences between online and offline customers
Silva, Graça Miranda
;
Gonc̦alves, Helena Martins
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5512-5518
Persistent link: https://www.econbiz.de/10011590571
Saved in:
9
The hare and the tortoise : do earlier adopters of online channels purchase more?
Li, Jing
;
Konuş, Umut
;
Pauwels, Koen
;
Langerak, Fred
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 289-308
Persistent link: https://www.econbiz.de/10011309673
Saved in:
10
The impact of the multi-channel retail mix on online store choice : does online experience matter?
Melis, Kristina
;
Campo, Katia
;
Breugelmans, Els
;
Lamey, Lien
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011309679
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