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~subject:"Relationship marketing"
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Relationship marketing
Consumer behaviour
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Herrmann, Andreas
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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Journal of retailing and consumer services
461
Journal of business research : JBR
363
International journal of hospitality management
164
The journal of services marketing
116
The journal of product & brand management
98
Journal of the Academy of Marketing Science
84
The journal of brand management : an international journal
84
Psychology & marketing
75
Cogent business & management
74
Journal of hospitality marketing & management
73
Asia Pacific journal of marketing and logistics
69
International journal of contemporary hospitality management
68
Journal of travel and tourism marketing
68
Journal of retailing
66
Journal of strategic marketing
65
The service industries journal
65
Industrial marketing management : the international journal for industrial and high-tech firms
60
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
56
Journal of service management
55
The international review of retail, distribution and consumer research
54
Marketing intelligence & planning
53
Journal of marketing
52
Services marketing quarterly
51
European journal of marketing : EJM
50
Journal of service research : JSR
49
International journal of retail & distribution management
48
Tourism management : research, policies, practice
48
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
46
SpringerLink / Bücher
45
International journal of internet marketing and advertising : IJIMA
44
The international journal of bank marketing : IJBM
43
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
42
International journal of retail and distribution management
42
Service business
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
37
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
37
Journal of business ethics : JOBE
36
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
36
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
35
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ECONIS (ZBW)
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Other ZBW resources
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BASE
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USB Cologne (EcoSocSci)
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1
Stop making excuses : reducing unethical behavior and improving performance and relationship quality
Good, Megan C.
;
Schwepker, Charles H. <Jr.>
- In:
Journal of business-to-business marketing
29
(
2022
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10013359018
Saved in:
2
Marketing between goals realisation and
ethics
adherence : a consumer loyalty approach
Bensalah, Abderrezak
- In:
International journal of social entrepreneurship and …
2
(
2013
)
4
,
pp. 346-360
Persistent link: https://www.econbiz.de/10010337170
Saved in:
3
Examining the influence of cultural and ethical ideology on consumers' perceptions about the
ethics
of online retailers and its effects on their loyalty
Aboul-Dahab, Sameh
;
Agag, Gomaa
;
Abdelmoety, Ziad Hassan
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012581896
Saved in:
4
Effect of service transgressions on distant third-party customers : the role of moral identity and moral judgment
Sharma, Isha
;
Jain, Kokil
;
Behl, Abhishek
- In:
Journal of business research : JBR
121
(
2020
),
pp. 696-712
Persistent link: https://www.econbiz.de/10012417388
Saved in:
5
When ethical transgressions of customers have beneficial long-term effects in retailing : an empirical investigation
Yang, Zhao
;
Algesheimer, René
;
Dholakia, Utpal
- In:
Journal of retailing
93
(
2017
)
4
,
pp. 420-439
Persistent link: https://www.econbiz.de/10011790692
Saved in:
6
Effects of ethical sales behaviour on satisfaction, trust, commitment, retention and words-of-mouth
Ou, Wei-Ming
;
Shih, Chia-Mei
;
Chen, Chin-Yuan
- In:
International journal of commerce and management
25
(
2015
)
4
,
pp. 673-686
Persistent link: https://www.econbiz.de/10011446689
Saved in:
7
Does citizenship behaviour cause ethical consumption? : exploring the reciprocal locus of citizenship between customer and company
Yoon, Sungjoon
;
Park, Yoonjoo
- In:
Asian journal of business ethics : AJBE
10
(
2021
)
2
,
pp. 275-292
Persistent link: https://www.econbiz.de/10012796869
Saved in:
8
The dark side of customer analytics : the
ethics
of retailing
Goi, Chai Lee
- In:
Asian journal of business ethics : AJBE
10
(
2021
)
2
,
pp. 411-423
Persistent link: https://www.econbiz.de/10012796904
Saved in:
9
The role of customer perceived ethicality in explaining the impact of incivility among employees on customer unethical behavior and customer citizenship behavior
Huang, Yu-Shan
;
Wei, Shuqin
;
Ang, Tyson
- In:
Journal of business ethics : JBE
178
(
2022
)
2
,
pp. 519-535
’
ethics
-related perceptions and behaviors. Drawing upon the stimulus-organism-response paradigm, this study examines how …
Persistent link: https://www.econbiz.de/10013270022
Saved in:
10
A cross cultural investigation of retailers commitment to CSR and customer citizenship behaviour : The role of ethical standard and value relevance
Abdelmoety, Ziad Hassan
;
Aboul-Dahab, Sameh
;
Agag, Gomaa
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013209624
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