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Retail trade
Relationship marketing
59
Beziehungsmarketing
57
Consumer behaviour
31
Konsumentenverhalten
31
Salespeople
26
Verkaufspersonal
25
Lieferantenmanagement
23
Marketing management
23
Supplier relationship management
23
Marketingmanagement
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USA
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United States
16
Firm performance
13
Selling
13
Unternehmenserfolg
13
Verkauf
13
Einzelhandel
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Customer satisfaction
11
Distribution channel
10
Marketing
10
Vertriebsweg
10
B-to-B-Marketing
9
Business-to-business marketing
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Kundenzufriedenheit
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Market research
9
Marktforschung
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Theorie
9
Theory
9
relationship marketing
9
Arbeitsverhalten
7
Dienstleistungsqualität
7
E-commerce
7
Electronic Commerce
7
Online retailing
7
Online-Handel
7
Resource-based view
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Ressourcenorientierter Ansatz
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Service quality
7
Work behaviour
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English
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Arnold, Todd J.
6
Palmatier, Robert W.
6
Briggs, Elten
2
Ganesan, Shankar
2
Grewal, Dhruv
2
Landry, Timothy D.
2
Martin, Kelly D.
2
Sharma, Arun
2
Bleier, Alexander
1
Cernusca, Dan
1
Evans, Kenneth R.
1
George, Morris
1
Harmeling, Colleen M.
1
Harmon-Kizer, Tracy R.
1
Jap, Sandy D.
1
Jung, Jin Ho
1
Kim, Jisu J.
1
Kim, Namwoon
1
Motyka, Scott
1
Reynolds, J. Kenneth
1
Sengupta, Shelley
1
Srivastava, Rajendra
1
Stan, Simona
1
Steinhoff, Lena
1
Stewart, David W.
1
Suter, Tracy A.
1
Walker, Beth A.
1
Wang, Yonggui
1
Watson, George F., IV.
1
Weaven, Scott K.
1
Weitz, Barton A.
1
Worm, Stefan
1
Yang, Zhiyong
1
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Journal of retailing
6
Journal of marketing theory and practice
3
Journal of business research : JBR
1
Journal of euromarketing
1
Journal of marketing
1
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ECONIS (ZBW)
12
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1
Understanding retail managers' role in the sales of products and services
Arnold, Todd J.
;
Palmatier, Robert W.
;
Grewal, Dhruv
; …
- In:
Journal of retailing
85
(
2009
)
2
,
pp. 129-144
Persistent link: https://www.econbiz.de/10003870382
Saved in:
2
Retail online assurances : typology development and empirical analysis
Arnold, Todd J.
;
Landry, Timothy D.
;
Reynolds, J. Kenneth
- In:
Journal of marketing theory and practice
15
(
2007
)
4
,
pp. 299-313
Persistent link: https://www.econbiz.de/10003745483
Saved in:
3
The development of core retailer community functions
Arnold, Todd J.
;
Briggs, Elten
;
Landry, Timothy D.
; …
- In:
Journal of marketing theory and practice
21
(
2013
)
3
,
pp. 243-255
Persistent link: https://www.econbiz.de/10009787450
Saved in:
4
How do differing community engagement strategies affect consumer responses to a retailer?
Briggs, Elten
;
Yang, Zhiyong
;
Harmon-Kizer, Tracy R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
1
,
pp. 109-127
Persistent link: https://www.econbiz.de/10011450462
Saved in:
5
The influence of a retail store manager in developing frontline employee brand relationship, service performance and customer loyalty
Jung, Jin Ho
;
Yoo, Jay Jaewon
;
Arnold, Todd J.
- In:
Journal of business research : JBR
122
(
2021
),
pp. 362-372
Persistent link: https://www.econbiz.de/10012420421
Saved in:
6
Store manager-store performance relationship : a research note
Arnold, Todd J.
;
Grewal, Dhruv
;
Motyka, Scott
;
Kim, Namwoon
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 144-155
Persistent link: https://www.econbiz.de/10012102988
Saved in:
7
Retailing evolution and revolution in a privatizing economy : small business managers' values and retail strategies in Romania
Stan, Simona
;
Evans, Kenneth R.
;
Cernusca, Dan
; …
- In:
Journal of euromarketing
12
(
2003
)
3/4
,
pp. 55-77
Persistent link: https://www.econbiz.de/10001861837
Saved in:
8
Supply chain management and retailer performance : emerging trends, issues, and implications for research and practice
Ganesan, Shankar
;
George, Morris
;
Jap, Sandy D.
; …
- In:
Journal of retailing
85
(
2009
)
1
,
pp. 84-94
Persistent link: https://www.econbiz.de/10003834517
Saved in:
9
The evolution of marketing channels : trends and research directions
Watson, George F., IV.
;
Worm, Stefan
;
Palmatier, Robert W.
- In:
Journal of retailing
91
(
2015
)
4
,
pp. 546-568
Persistent link: https://www.econbiz.de/10011422341
Saved in:
10
Data privacy in retail : navigating tensions and directing future research
Martin, Kelly D.
;
Palmatier, Robert W.
- In:
Journal of retailing
96
(
2020
)
4
,
pp. 449-457
Persistent link: https://www.econbiz.de/10012495483
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