//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Retail trade"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Consumer preference and servic...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Retail trade
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Service quality
21,628
Dienstleistungsqualität
20,877
Qualitätsmanagement
16,856
Quality management
15,176
Theorie
11,680
Theory
11,471
Relationship marketing
11,061
Beziehungsmarketing
11,022
Customer satisfaction
9,492
Kundenzufriedenheit
9,144
Brand management
7,636
Markenführung
7,595
Brand image
6,769
Markenimage
6,726
USA
6,711
United States
6,397
Deutschland
6,148
Online-Handel
5,826
Online retailing
5,814
Germany
5,665
Social Web
4,906
Social web
4,904
Online-Marketing
4,568
Internet marketing
4,556
Einzelhandel
4,448
Brand
4,321
Markenartikel
4,308
Electronic Commerce
3,987
E-commerce
3,890
Werbewirkung
3,631
Product quality
3,611
Produktqualität
3,599
Advertising effects
3,593
Verbraucherverhalten
3,589
Experiment
3,539
Emotion
3,485
India
3,074
more ...
less ...
Online availability
All
Undetermined
2,027
Free
741
Type of publication
All
Article
3,426
Book / Working Paper
968
Journal
9
Type of publication (narrower categories)
All
Article in journal
3,173
Aufsatz in Zeitschrift
3,173
Aufsatz im Buch
214
Book section
214
Graue Literatur
198
Non-commercial literature
198
Arbeitspapier
133
Working Paper
133
Hochschulschrift
113
Thesis
82
Conference paper
51
Konferenzbeitrag
51
Collection of articles of several authors
46
Sammelwerk
46
research-article
34
Aufsatzsammlung
29
Bibliografie enthalten
20
Bibliography included
20
Case study
18
Fallstudie
18
Konferenzschrift
14
Collection of articles written by one author
11
Sammlung
11
Market information
7
Marktinformation
7
Conference proceedings
6
Statistics
5
Statistik
5
conceptual-paper
5
Amtsdruckschrift
4
Government document
4
Handbook
3
Handbuch
3
Accompanied by computer file
2
Elektronischer Datenträger als Beilage
2
Lehrbuch
2
Reprint
2
Textbook
2
review-article
2
Advisory report
1
more ...
less ...
Language
All
English
4,201
German
180
Italian
4
Polish
4
French
3
Norwegian
3
Russian
3
Danish
2
Spanish
2
Swedish
2
Czech
1
Hungarian
1
Dutch
1
more ...
less ...
Author
All
Grewal, Dhruv
27
Gázquez-Abad, Juan Carlos
24
Pantano, Eleonora
23
Martínez-López, Francisco J.
20
Schramm-Klein, Hanna
20
Das, Gopal
17
Swoboda, Bernhard
17
Gijsbrechts, Els
15
Zielke, Stephan
15
Roggeveen, Anne L.
14
Gil Saura, Irene
13
Khare, Arpita
13
Steinmann, Sascha
13
Madhani, Pankaj M.
12
Rajagopal
12
Sands, Sean
12
Ailawadi, Kusum L.
11
Brengman, Malaika
11
Campo, Katia
11
Diallo, Mbaye Fall
11
Nordfält, Jens
11
Richards, Timothy J.
11
Willems, Kim
11
Chintagunta, Pradeep K.
10
Rudolph, Thomas
10
Teller, Christoph
10
Wagner, Gerhard
10
Bang, Nguyen
9
Carpenter, Jason M.
9
Dekimpe, Marnik G.
9
Dennis, Charles
9
Geyskens, Inge
9
Rabinovich, Elliot
9
Stobart, Jon
9
Verhoef, Peter C.
9
Calvo-Porral, Cristina
8
Chebat, Jean-Charles
8
Gielens, Katrijn
8
Ieva, Marco
8
Loureiro, Sandra Maria Correia
8
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
7
National Bureau of Economic Research
4
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
IGI Global
2
Nordic Council of Ministers
2
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Deutsche Bundesbank
1
Econ Consult, Wirtschafts- und Sozialwissenschaftliche Beratungsgesellschaft <Köln>
1
Friedrich-Schiller-Universität Jena
1
Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Goethe-Universität Frankfurt am Main
1
Gottlieb Duttweiler Institute
1
Graduate School of Business Administration
1
Great Britain / Commission on Industrial Relations
1
Handelshögskolan i Stockholm
1
Handelsverband Deutschland
1
Harvard University, Graduate School of Business Administration, Division of Research
1
Institut for Graenseregionsforskning
1
Institut für Handelsforschung <Köln>
1
International Co-operative Alliance / Regional Office for Asia and the Pacific
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on National Brand & Private Label Marketing <1., 2014, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <4., 2017, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <5., 2018, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <6., 2019, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
KPMG Deutsche Treuhand-Gesellschaft Aktiengesellschaft Wirtschaftsprüfungsgesellschaft / Niederlassung Köln
1
Kanada / Statistics Canada
1
London School of Economics and Political Science
1
Maastricht Research School of Economics of Technology and Organizations
1
Magistrat der Stadt Wien
1
Melbourne
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
481
Journal of retailing
139
Journal of business research : JBR
124
International journal of retail & distribution management
121
The international review of retail, distribution and consumer research
114
International journal of retail and distribution management
70
International journal of electronic marketing and retailing : IJEMR
37
European journal of operational research : EJOR
34
Psychology & marketing
34
Management science : journal of the Institute for Operations Research and the Management Sciences
31
International journal of production economics
28
European journal of marketing : EJM
27
International Journal of Retail & Distribution Management
25
Marketing intelligence & planning
25
The journal of services marketing
25
Journal of the Academy of Marketing Science
24
International journal of consumer studies
22
Journal of marketing
22
International journal of Indian culture and business management
19
European retail research
18
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
The journal of consumer marketing
18
Asia Pacific journal of marketing and logistics
17
International journal of production research
17
Journal of strategic marketing
17
Marketing : ZFP ; journal of research and management
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
Production and operations management : an international journal of the Production and Operations Management Society
17
SpringerLink / Bücher
17
Cogent business & management
15
Journal of fashion marketing and management
15
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
15
Journal of marketing management : JMM ; journal of the Academy of Marketing
14
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
14
The service industries journal
14
Manufacturing & service operations management : M & SOM
13
Omega : the international journal of management science
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Journal of marketing research
12
more ...
less ...
Source
All
ECONIS (ZBW)
4,358
Other ZBW resources
44
USB Cologne (EcoSocSci)
1
Showing
1
-
10
of
4,403
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Measuring the effect of queues on customer purchases
Lu, Yina
;
Musalem, Andrés
;
Olivares, Marcelo
; …
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1743-1763
Persistent link: https://www.econbiz.de/10009788989
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
Ranking of critical success factors for online retailing by TOPSIS approach
Singh, Shaina
;
Singh, Rajesh K.
;
Seth, Nitin
- In:
International journal of productivity and quality …
21
(
2017
)
3
,
pp. 359-374
Persistent link: https://www.econbiz.de/10011751226
Saved in:
4
Dienstleistungsqualität im Handel
Deppisch, Carl Georg
-
1997
Persistent link: https://www.econbiz.de/10000959692
Saved in:
5
Service quality in a landlord-small business relationship in shopping centres
Harmse, Cornelia
- In:
Problems and perspectives in management : PPM ; …
12
(
2014
)
4
,
pp. 67-77
Persistent link: https://www.econbiz.de/10010511545
Saved in:
6
A conceptual framework for measuring e-fulfillment dimensions : a consumer perspective
Jain, Nikunj Kumar
;
Gajjar, Hasmukh
;
Shah, Bhavin J.
; …
- In:
Journal of internet commerce
14
(
2015
)
3
,
pp. 363-383
Persistent link: https://www.econbiz.de/10011432437
Saved in:
7
An empirical investigation of 3D-based information systems success for online retailers
Algharabat, Raed S.
;
Zamil, Ahmad M. A. Ahmad
- In:
International journal of technology marketing : IJTMkt
8
(
2013
)
3
,
pp. 316-336
Persistent link: https://www.econbiz.de/10010200391
Saved in:
8
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
9
An investigation of service quality assessments across retail formats
Amorim, Marlene
;
Saghezchi, Fatemeh Bashashi
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 221-236
Persistent link: https://www.econbiz.de/10010404577
Saved in:
10
Quality of channel integration and customer loyalty in omnichannel retailing : the mediating role of customer engagement and relationship program receptiveness
Gao, Mengjia
;
Huang, Lin
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012665902
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->