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Analyzing heterogeneity on the...
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Retail trade
Customer satisfaction
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Journal of retailing and consumer services
142
Journal of retailing
51
European journal of operational research : EJOR
43
Journal of business research : JBR
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International journal of retail & distribution management
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The international review of retail, distribution and consumer research
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International journal of retail and distribution management
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Manufacturing & service operations management : M & SOM
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European journal of marketing : EJM
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International journal of electronic marketing and retailing : IJEMR
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International journal of production economics
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The journal of services marketing
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Journal of strategic marketing
11
International Journal of Retail & Distribution Management
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
9
Journal of service management
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Psychology & marketing
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The journal of product & brand management
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International journal of Indian culture and business management
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Journal of marketing
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Journal of marketing research
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Journal of the Academy of Marketing Science
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Marketing intelligence & planning
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Production and operations management : an international journal of the Production and Operations Management Society
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Service business
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The journal of brand management : an international journal
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Cogent business & management
7
International journal of business and globalisation : IJBG
7
Journal of marketing management : JMM ; journal of the Academy of Marketing
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Management decision : MD
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Services marketing quarterly
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The service industries journal
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International journal of business excellence
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of marketing channels : ... distribution systems, strategy, and management
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Business history
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History of retailing and consumption
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1
Analyzing heterogeneity on the value, satisfaction, word-of-mouth relationship in
retailing
Fuentes-Blasco, María
;
Moliner-Velázquez, Beatriz
; …
- In:
Management decision : MD
55
(
2017
)
7
,
pp. 1558-1577
Persistent link: https://www.econbiz.de/10011731374
Saved in:
2
Living positive experiences in store : how it influences shopping experience value and satisfaction?
Cachero-Martínez, Silvia
;
Vázquez Casielles, Rodolfo
- In:
Journal of business economics and management
18
(
2017
)
3
,
pp. 537-553
Persistent link: https://www.econbiz.de/10011721879
Saved in:
3
The impact of different touchpoints on brand consideration
Baxendale, Shane
;
MacDonald, Emma K.
;
Wilson, Hugh
- In:
Journal of retailing
91
(
2015
)
2
,
pp. 235-253
Persistent link: https://www.econbiz.de/10011308932
Saved in:
4
How does salespeople's personal interaction affect customers' word-of-mouth in
retailing
?
Ma, Jiaqi
;
Kim, Changju
- In:
Journal of Asia Business Studies
16
(
2023
)
6
,
pp. 833-849
Persistent link: https://www.econbiz.de/10014335196
Saved in:
5
Frontline employee inspiration in
retailing
: conceptualization, scale development, sources, and customer outcomes
Neumüller, Kathrin
-
2022
Persistent link: https://www.econbiz.de/10013188011
Saved in:
6
Measuring customer pre-purchase satisfaction in a retail setting
Huang, W. Y.
;
Dubinsky, Alan J.
- In:
The service industries journal
34
(
2014
)
3
,
pp. 212-229
Persistent link: https://www.econbiz.de/10010344138
Saved in:
7
Customer satisfaction, loyalty and switching intent in retail service settings
Kamble, Aakash
;
Walvekar, Shubhangi
- In:
International journal of electronic marketing and …
10
(
2019
)
4
,
pp. 389-405
Persistent link: https://www.econbiz.de/10012168816
Saved in:
8
Retail positioning through customer satisfaction : an alternative explanation to the resource-based view
Siebers, Lisa Qixun
;
Zhang, Thao
;
Fei, Li
- In:
Journal of strategic marketing
21
(
2013
)
7
,
pp. 559-587
Persistent link: https://www.econbiz.de/10010233695
Saved in:
9
Can advertising creativity affect product perceptions and retailer evaluations?
Modig, Erik
;
Rosengren, Sara
- In:
The journal of product & brand management
23
(
2014
)
6
,
pp. 452-461
Persistent link: https://www.econbiz.de/10010429344
Saved in:
10
Creating value in retail buyer-vendor relationships : a service-centered model
Hartmann, Evi
;
Herb, Stefan
- In:
Industrial marketing management : the international …
44
(
2015
),
pp. 166-179
Persistent link: https://www.econbiz.de/10010481953
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