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~subject:"Roboter"
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Managing Robotics in Retail :...
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Roboter
Künstliche Intelligenz
10,219
Artificial intelligence
10,064
Innovation adoption
4,383
Innovationsakzeptanz
4,379
Consumer behaviour
3,282
Konsumentenverhalten
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Customer service
3,077
Kundenservice
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1,703
Beziehungsmarketing
1,659
Relationship marketing
1,658
Service quality
1,639
Dienstleistungsqualität
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Deutschland
1,624
Technological change
1,612
Innovationsdiffusion
1,537
Innovation diffusion
1,525
Germany
1,409
Customer satisfaction
1,373
Kundenzufriedenheit
1,369
Einzelhandel
1,262
artificial intelligence
1,257
Einzelhandelsbetrieb
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Technikfolgenabschätzung
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Technology assessment
1,149
Retail trade
1,145
Machine learning
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machine learning
1,106
technology adoption
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USA
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Acemoglu, Daron
32
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27
Restrepo, Pascual
27
Koster, René de
18
Sriskandarajah, Chelliah
17
Giuntella, Osea
15
Vivarelli, Marco
15
Webster, Craig
13
Fernández-Macías, Enrique
12
Lewandowski, Piotr
12
Seamans, Robert
12
Staccioli, Jacopo
12
Stella, Luca
12
Anelli, Massimo
11
Antón Pérez, José Ignacio
11
Wirtz, Jochen
11
Che, Ada
10
Geismar, Neil
10
Ivanov, Stanislav Hristov
10
Wang, Tianyi
10
Buffington, Catherine
9
Guarascio, Dario
9
Ivanov, Stanislav
9
Reljic, Jelena
9
Roy, Debjit
9
Traverso, Silvio
9
Dawande, Milind
8
Deng, Liuchun
8
Goldschlag, Nathan
8
Gong, Yeming
8
Plümpe, Verena
8
Sethi, Suresh
8
Stegmaier, Jens
8
Abeliansky, Ana Lucia
7
Akturk, M. Selim
7
Azadeh, Kaveh
7
Bekhtiar, Karim
7
Gihleb, Rania
7
Graetz, Georg
7
Koch, Michael
7
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National Bureau of Economic Research
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IGI Global
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European Centre for the Development of Vocational Training
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Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz
3
Europäische Kommission / European Innovation Council and SMEs Executive Agency / Unit I-02.2 - SMP / COSME Pillar
3
Institut für Industriebetriebsforschung <Hamburg>
3
Plassen Verlag
3
Springer-Verlag GmbH
3
Europäische Kommission / Gemeinsame Forschungsstelle
2
Europäisches Parlament / Referat Wissenschaftliche Vorausschau
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
Fraunhofer-Institut für System- und Innovationsforschung
2
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
2
Institut Naučnoj Informacii po Obščestvennym Naukam <Moskau>
2
Internationales Arbeitsamt
2
Leibniz-Institut für Wirtschaftsforschung Halle
2
OECD
2
RockEU - Robotics Coordination Action for Europe <Projekt>
2
Shaker Verlag
2
UNCTAD / Secretariat
2
USA / Office of Capital Goods and International Construction Sector Group
2
Vereinte Nationen / Wirtschaftskommission für Europa
2
Verlag C.H. Beck
2
medhochzwei Verlag GmbH
2
"Labour 2030 - Rethinking the Future of Work" International Conference <2017, Porto>
1
AMK Berlin, Ausstellungs-, Messe-, Kongress-GmbH
1
Advanced Study Institute on Robotics and Artificial Intelligence <1983, Castelvecchio Pascoli>
1
Akādīmīyat al-Mamlaka al-Maġribīya <ar-Ribāṭ>
1
Associazione Industriali Lombarda
1
Australian Science and Technology Council (ASTEC)
1
Australien / Bureau of Industry Economics
1
Australien / Department of Industry, Technology and Commerce
1
Bremer Institut für Betriebstechnik und Angewandte Arbeitswissenschaft
1
Campus Verlag
1
Carrefour sur la Robotique Industrielle <1980, Lyon>
1
Center for Research on Industrial Strategy and Policy <Chicago, Ill.>
1
Centre d'Etudes Sociales sur l'Informatisation de la Production
1
Commissariat Général du Plan
1
Deutsche Presse-Agentur
1
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International journal of production research
71
Technological forecasting & social change : an international journal
45
International journal of hospitality management
31
Discussion paper series / IZA
29
European journal of operational research : EJOR
28
Journal of business research : JBR
23
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
Discussion paper
19
IZA Discussion Paper
19
GLO discussion paper
16
Journal of retailing and consumer services
15
Springer eBook Collection
14
CESifo working papers
13
Journal of service management
13
Discussion papers / CEPR
12
Working paper / National Bureau of Economic Research, Inc.
12
International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
11
Working paper
11
Electronic markets : EM ; the international journal of electronic commerce and business media
10
Journal of emerging technologies in Accounting
10
Journal of hospitality marketing & management
10
NBER Working Paper
10
International journal of production economics
9
Tourism management perspectives : TMP
9
Economics letters
8
RIETI discussion paper
8
Service business
8
CESifo Working Paper
7
International journal of technology management : IJTM
7
Tourism management : research, policies, practice
7
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
7
Economic modelling
6
Economics of innovation and new technology
6
European journal of industrial engineering : EJIE
6
Hohenheim discussion papers in business, economics and social sciences
6
JRC working papers series on labour, education and technology
6
Journal of organizational change management
6
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ECONIS (ZBW)
2,114
USB Cologne (EcoSocSci)
24
EconStor
10
RePEc
1
Other ZBW resources
1
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date (oldest first)
1
Managing robotics in retail : a service systems perspective
Meyer, Patrick
-
2022
Persistent link: https://www.econbiz.de/10013339298
Saved in:
2
Service
robot
implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
3
Service
robot
verbalization in service processes with moral implications and its impact on satisfaction
Söderlund, Magnus
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014476488
Saved in:
4
Living and working with service
robots
: a TCCM analysis and considerations for future research
De Keyser, Arne
;
Kunz, Werner H.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 165-196
Persistent link: https://www.econbiz.de/10012880722
Saved in:
5
Service
robots
, agency and embarrassing service encounters
Pitardi, Valentina
;
Wirtz, Jochen
;
Paluch, Stefanie
; …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 389-414
Persistent link: https://www.econbiz.de/10012880733
Saved in:
6
Being seen ... by human or machine? : acknowledgment effects on customer responses differ between human and robotic service workers
Frank, Darius-Aurel
;
Otterbring, Tobias
- In:
Technological forecasting & social change : an …
189
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014266108
Saved in:
7
Putting the "service" into B2B marketing : key developments in service research and their relevance for B2B
Wirtz, Jochen
;
Kowalkowski, Christian
- In:
The journal of business & industrial marketing
38
(
2023
)
2
,
pp. 272-289
Persistent link: https://www.econbiz.de/10013539114
Saved in:
8
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
9
Customer acceptance of frontline service
robots
in retail banking : a qualitative approach
Amelia, Amelia
;
Mathies, Christine
;
Patterson, Paul G.
- In:
Journal of service management
33
(
2022
)
2
,
pp. 321-341
Persistent link: https://www.econbiz.de/10012880728
Saved in:
10
"My colleague is a
robot
" : exploring frontline employees' willingness to work with collaborative service
robots
Paluch, Stefanie
;
Tuzovic, Sven
;
Holz, Heiko F.
;
Kies, …
- In:
Journal of service management
33
(
2022
)
2
,
pp. 363-388
Persistent link: https://www.econbiz.de/10012880731
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