Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A comprehensive model of busin...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
India
40
Indien
33
Firm performance
14
Unternehmenserfolg
14
Beziehungsmarketing
13
Relationship marketing
13
Consumer behaviour
12
Customer satisfaction
12
Konsumentenverhalten
12
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Hospital
9
Krankenhaus
9
Brand image
8
Markenimage
8
Commodity derivative
7
Rohstoffderivat
7
Brand management
6
Markenführung
6
Bank
5
Competitive advantage
5
Estimation
5
KMU
5
Marketing management
5
Marketingmanagement
5
Nachhaltige Entwicklung
5
Risk management
5
SME
5
Schätzung
5
Sustainable development
5
Theorie
5
Theory
5
Brand equity
4
Cointegration
4
Corporate governance
4
Derivat
4
Derivative
4
Health care
4
Immaterielle Werte
4
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Case study
1
Fallstudie
1
Language
All
English
10
Author
All
Chahal, Hardeep
10
Kumari, Neetu
4
Dutta, Kamani
3
Devi, Seema
1
Rani, Asha
1
Renu Bala
1
Published in...
All
Journal of Indian business research
2
Decision
1
Health marketing quarterly
1
International journal of pharmaceutical and healthcare marketing
1
International journal of pharmaceutical and healthcare marketing : IJPHM
1
International journal of quality and service sciences
1
Management research review
1
Managing service quality : MSQ ; an international journal
1
The marketing review
1
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Two component customer relationship management model for healthcare services
Chahal, Hardeep
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
4
,
pp. 343-365
Persistent link: https://www.econbiz.de/10008655293
Saved in:
2
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
Saved in:
3
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
4
Service quality and performance in the public health-care sector
Chahal, Hardeep
;
Kumari, Neetu
- In:
Health marketing quarterly
29
(
2012
)
3
,
pp. 181-205
Persistent link: https://www.econbiz.de/10009657687
Saved in:
5
Conceptualising customer experiences : significant research propositions
Chahal, Hardeep
;
Dutta, Kamani
- In:
The marketing review
14
(
2014
)
4
,
pp. 361-381
Persistent link: https://www.econbiz.de/10011444951
Saved in:
6
Consumer perceived value : the development of a multiple item scale in hospitals in the Indian context
Chahal, Hardeep
;
Kumari, Neetu
- In:
International journal of pharmaceutical and healthcare …
6
(
2012
)
2
,
pp. 167-190
Persistent link: https://www.econbiz.de/10009568634
Saved in:
7
Development of multidimensional scale for healthcare service quality (HCSQ) in Indian context
Chahal, Hardeep
;
Kumari, Neetu
- In:
Journal of Indian business research
2
(
2010
)
4
,
pp. 230-255
Persistent link: https://www.econbiz.de/10008934309
Saved in:
8
Revisiting brand performance metrics and its impact on customer loyalty in Indian banking sector : role of relational quality and duration
Chahal, Hardeep
;
Renu Bala
- In:
Journal of Indian business research
16
(
2024
)
2
,
pp. 201-222
Persistent link: https://www.econbiz.de/10014540225
Saved in:
9
Conceptualising and measuring experiential health-care services : role of consumer involvement
Chahal, Hardeep
;
Dutta, Kamani
;
Rani, Asha
- In:
International journal of pharmaceutical and healthcare …
16
(
2022
)
4
,
pp. 579-605
Persistent link: https://www.econbiz.de/10014336852
Saved in:
10
Drivers of service ecosystem : moderating role of organizational culture in North Indian hotels
Chahal, Hardeep
;
Devi, Seema
- In:
International journal of quality and service sciences
16
(
2024
)
2
,
pp. 295-323
Persistent link: https://www.econbiz.de/10015078687
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
