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~subject:"Service quality"
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Service quality
Consumer behaviour
82,982
Konsumentenverhalten
80,502
Werbung
13,855
Online-Marketing
13,146
Internet marketing
13,030
Advertising
11,324
Theorie
10,827
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10,625
Relationship marketing
9,950
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9,913
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8,771
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8,716
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8,503
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8,495
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7,992
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7,766
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7,205
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7,176
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6,321
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6,312
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6,299
United States
5,916
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5,884
Customer satisfaction
5,827
Kundenzufriedenheit
5,661
Germany
5,103
Electronic Commerce
4,956
Markenartikel
4,738
E-commerce
4,715
Brand
4,665
Dienstleistungsqualität
4,422
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4,382
Marketingmanagement
4,354
Marketing management
4,321
Retail trade
4,313
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3,805
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3,641
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Han, Heesup
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24
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20
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17
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15
Line, Nathaniel D.
14
Balaji, M. S.
13
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12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Quach, Sara
11
Gursoy, Dogan
10
Miao, Li
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Sparks, Beverley
9
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9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
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8
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8
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8
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8
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8
Ahn, Jiseon
7
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7
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7
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
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IGI Global
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Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
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Journal of retailing and consumer services
230
International journal of hospitality management
206
Journal of business research : JBR
121
The journal of services marketing
108
Journal of hospitality marketing & management
80
International journal of contemporary hospitality management
78
Services marketing quarterly
69
Journal of travel and tourism marketing
66
The service industries journal
63
Journal of service research : JSR
48
Cogent business & management
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
Service business
38
Tourism management : research, policies, practice
33
Journal of service management
32
Asia Pacific journal of marketing and logistics
31
The international journal of bank marketing : IJBM
29
International journal of quality and service sciences
28
International journal of electronic marketing and retailing : IJEMR
27
International journal of services and operations management
27
International journal of services, economics and management
27
Journal of Services Marketing
27
Journal of air transport management
27
Journal of service research
27
Psychology & marketing
27
The TQM journal : the international review of organizational improvement
26
Journal of retailing
24
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
21
International journal of quality & reliability management
21
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of hospitality and tourism insights
21
Journal of the Academy of Marketing Science
21
Journal of internet commerce
20
Managing service quality : MSQ ; an international journal
20
Marketing intelligence & planning
20
International journal of services and operations management : IJSOM
19
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ECONIS (ZBW)
4,419
Other ZBW resources
52
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1
What influences online shopping in Nigeria : trust or website quality?
Esho, Ebes
;
Verhoef, Grietjie
- In:
African journal of business and economic research : AJBER
16
(
2021
)
3
,
pp. 155-175
Persistent link: https://www.econbiz.de/10013282425
Saved in:
2
Investigating the quality of online advertisement : a model of evaluation criteria
Tsironis, Loukas K.
- In:
International journal of decision sciences, risk and …
9
(
2020
)
4
,
pp. 261-284
Persistent link: https://www.econbiz.de/10012507888
Saved in:
3
Signalling effect of daily deal promotion for a start-up service provider
Zhao, Ming
;
Wang, Yulan
;
Gan, Xianghua
- In:
Journal of the Operational Research Society : OR
67
(
2016
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10011516488
Saved in:
4
Investigating the impact of
advertising
on customers’ behavioral intentions : a case of agriculture bank
Mandan, Momeni
;
Hossein, Safarzadeh
;
Furuzandeh, Askary
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 1-20
Persistent link: https://www.econbiz.de/10009779806
Saved in:
5
Factors influencing online advertisements of passenger cars : evidence from the Silicon Valley of India
Nikhil V. P.
;
Naresh G.
- In:
South Asian journal of management : SAJM
28
(
2021
)
4
,
pp. 37-56
Persistent link: https://www.econbiz.de/10013040787
Saved in:
6
The effects of advertised quality emphasis and objective quality on sales
Kopalle, Praveen K.
;
Fisher, Robert J.
;
Sud, Bharat L.
; …
- In:
Journal of marketing
81
(
2017
)
2
,
pp. 114-126
Persistent link: https://www.econbiz.de/10011697522
Saved in:
7
Online platform quality, discount, and
advertising
: a theoretical analysis
Poddar, Sangita
;
Banerjee, Tanmoyee
;
Banerjee, Swapnendu
- In:
IIMB management review
34
(
2022
)
1
,
pp. 68-82
Persistent link: https://www.econbiz.de/10014266981
Saved in:
8
Differences in
advertising
strategies of service marketers : a content analysis
Utkarsh
;
Maurya, Harshit
;
Medhavi, Sanjay
- In:
Services marketing quarterly
37
(
2016
)
2
,
pp. 109-124
Persistent link: https://www.econbiz.de/10011486834
Saved in:
9
Examination of credence and noncredence service advertisement strategies in the United States and India
Utkarsh
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 240-259
Persistent link: https://www.econbiz.de/10011940199
Saved in:
10
How do observers react to companies' humorous responses to online public complaints?
Béal, Mathieu
;
Grégoire, Yany
- In:
Journal of service research
25
(
2022
)
2
,
pp. 242-259
Persistent link: https://www.econbiz.de/10013268018
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