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~subject:"Service quality"
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Service quality
Consumer behaviour
82,942
Konsumentenverhalten
80,462
Brand management
17,666
Markenführung
17,252
Dienstleistungssektor
11,365
Service industry
11,337
Brand image
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5,278
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5,244
Dienstleistungsqualität
5,240
Einzelhandel
4,594
Retail trade
4,530
Werbewirkung
4,193
Advertising effects
4,134
Electronic Commerce
3,869
E-commerce
3,732
Marketingmanagement
3,706
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25
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21
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18
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18
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14
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14
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14
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14
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10
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Quach, Sara
10
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9
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9
Qu, Hailin
9
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9
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9
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9
Amin, Muslim
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
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International Conference on Services Management <North Cyprus)>
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Journal of retailing and consumer services
245
International journal of hospitality management
214
Journal of business research : JBR
138
The journal of services marketing
130
The service industries journal
92
Journal of hospitality marketing & management
88
International journal of contemporary hospitality management
86
Services marketing quarterly
78
Journal of travel and tourism marketing
67
Journal of service research : JSR
61
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
55
Cogent business & management
51
Service business
50
Journal of service management
49
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
44
Journal of service research
41
International journal of quality and service sciences
36
International journal of services and operations management
35
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
33
Journal of air transport management
33
International journal of quality & reliability management
31
The international journal of bank marketing : IJBM
30
The TQM journal : the international review of organizational improvement
29
International journal of electronic marketing and retailing : IJEMR
28
International journal of services, economics and management
28
Psychology & marketing
28
Total quality management & business excellence
28
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
Journal of service theory and practice : JSTP
26
Journal of the Academy of Marketing Science
26
International journal of services and operations management : IJSOM
25
Journal of retailing
25
Journal of strategic marketing
25
Managing service quality : MSQ ; an international journal
25
European journal of marketing : EJM
24
Journal of Services Marketing
24
Journal of hospitality and tourism insights
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
Industrial marketing management : the international journal for industrial and high-tech firms
22
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ECONIS (ZBW)
5,236
Other ZBW resources
51
BASE
1
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1
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10
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5,288
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date (newest first)
date (oldest first)
1
Effect of quality products, services and
brand
on customer satisfaction at McDonald's
Priyono, Priyono Iyon
- In:
Inventi impact: retailing & consumer services
(
2018
)
1
,
pp. 1-4
Persistent link: https://www.econbiz.de/10012145738
Saved in:
2
The moderating role of technology anxiety on
brand
service quality,
brand
image and their relation to
brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
3
Factors affecting Jordanian consumer loyalty toward cellular phone
brand
Al-Hawary, Sulieman Ibraheem Shelash
;
Harahsheh, Sara …
- In:
International journal of economics and business research
7
(
2014
)
3
,
pp. 349-375
Persistent link: https://www.econbiz.de/10010409321
Saved in:
4
The roles of perceived quality, trust, and satisfaction in predicting
brand
loyalty : the empirical research on automobile brands in Jordan market
Al-Hawary, Sulieman Ibraheem Shelash
- In:
International journal of business excellence
6
(
2013
)
6
,
pp. 656-686
Persistent link: https://www.econbiz.de/10010234738
Saved in:
5
Factors affecting smartphone
brand
switching behavior in Kathmandu valley
Kumari, Radha
;
Sah, Laxmi Kumar
- In:
Nepalese journal of economics : a publication of …
6
(
2022
)
3
,
pp. 82-95
Persistent link: https://www.econbiz.de/10013449196
Saved in:
6
Factors affecting
brand
switching in telecommunication industry in Kathmandu valley
Thagunna, Suresh Singh
- In:
Nepalese journal of economics : a publication of …
7
(
2023
)
3
,
pp. 159-173
Persistent link: https://www.econbiz.de/10014422582
Saved in:
7
The effect of multiple hotel
brand
extensions
Mahasuweerachai, Patcharaporn
;
Qu, Hailin
- In:
Tourism and hospitality research : the surrey quarterly …
15
(
2015
)
1
,
pp. 27-38
Persistent link: https://www.econbiz.de/10010515373
Saved in:
8
Perceived
brand
quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge
- In:
The journal of product & brand management
24
(
2015
)
2
,
pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Saved in:
9
The effects of service
brand
dimensions on
brand
loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
10
The impact of services
brand
personality on consumer-
brand
relationship quality
Ghantous, Nabil
- In:
Services marketing quarterly
37
(
2016
)
3
,
pp. 185-199
Persistent link: https://www.econbiz.de/10011537855
Saved in:
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