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~subject:"Service quality"
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Subject
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Service quality
Indien
118,588
India
97,605
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Theorie
11,192
Theory
11,015
Relationship marketing
9,226
Beziehungsmarketing
9,191
Brand management
7,770
Markenführung
7,724
Brand image
6,792
China
6,769
Markenimage
6,750
USA
6,098
Customer satisfaction
6,025
Kundenzufriedenheit
5,846
United States
5,761
Online-Handel
5,684
Online retailing
5,674
Wirtschaftswachstum
4,997
Social Web
4,902
Social web
4,900
Dienstleistungsqualität
4,784
Einzelhandel
4,664
Deutschland
4,654
Economic growth
4,653
Retail trade
4,619
Online-Marketing
4,588
Internet marketing
4,578
Brand
4,370
Markenartikel
4,364
Germany
4,228
Electronic Commerce
3,875
Schätzung
3,824
Entwicklung
3,802
E-commerce
3,770
Estimation
3,715
Werbewirkung
3,689
Advertising effects
3,651
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All
Undetermined
2,506
Free
808
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Article
4,214
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622
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4,038
Aufsatz in Zeitschrift
4,038
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116
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116
Graue Literatur
86
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86
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68
Working Paper
68
Hochschulschrift
66
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48
research-article
45
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30
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30
Collection of articles of several authors
13
Sammelwerk
13
Case study
12
Fallstudie
12
Bibliografie enthalten
9
Bibliography included
9
conceptual-paper
7
Collection of articles written by one author
6
Sammlung
6
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5
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4
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1
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75
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2
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1
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Han, Heesup
30
Mattila, Anna S.
24
Usman, Osly
20
Prentice, Catherine
17
McColl-Kennedy, Janet R.
15
Balaji, M. S.
14
Line, Nathaniel D.
14
Gong, Taeshik
12
Klaus, Philipp
12
Prybutok, Victor R.
12
Bilgihan, Anil
11
Das, Jishnu
11
Gustafsson, Anders
11
Hanks, Lydia
11
Jang, Soocheong
11
Propper, Carol
11
Gursoy, Dogan
10
Mahapatra, Siba Sankar
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Bloom, Nicholas
9
Chahal, Hardeep
9
Hollebeek, Linda D.
9
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Satapathy, Suchismita
9
Voorhees, Clay M.
9
Wong, IpKin Anthony
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Gera, Rajat
8
Harun, Ahasan
8
Lemos, Renata
8
Park, Jungkun
8
Sadun, Raffaella
8
Sparks, Beverley
8
Sreekumar
8
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National Bureau of Economic Research
6
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christian-Albrechts-Universität zu Kiel
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
Verlag Dr. Kovač
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
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Published in...
All
Journal of retailing and consumer services
230
International journal of hospitality management
197
Journal of business research : JBR
121
The journal of services marketing
107
International journal of contemporary hospitality management
77
Journal of hospitality marketing & management
77
Services marketing quarterly
73
Journal of travel and tourism marketing
65
The service industries journal
64
Cogent business & management
50
Journal of service research : JSR
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
International journal of services and operations management
40
Service business
36
Tourism management : research, policies, practice
34
Asia Pacific journal of marketing and logistics
33
The international journal of bank marketing : IJBM
33
Journal of service management
32
The TQM journal : the international review of organizational improvement
32
International journal of quality and service sciences
30
International journal of services, economics and management
30
International journal of quality & reliability management
28
International journal of electronic marketing and retailing : IJEMR
27
International journal of services and operations management : IJSOM
27
Journal of air transport management
27
Psychology & marketing
26
International journal of business information systems : IJBIS
25
Journal of service research
25
Total quality management & business excellence
25
Journal of Services Marketing
24
Journal of retailing
23
Journal of strategic marketing
23
European journal of marketing : EJM
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
22
Managing service quality : MSQ ; an international journal
22
Journal of hospitality and tourism insights
21
Journal of internet commerce
21
Journal of the Academy of Marketing Science
21
Quality management journal : QMJ
21
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Source
All
ECONIS (ZBW)
4,778
Other ZBW resources
55
RePEc
3
Showing
1
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10
of
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date (newest first)
date (oldest first)
1
An empirical investigation of the Indian customer perceptions on Internet banking
Kumar, Naveen
- In:
Global journal of business management : GJBM
3
(
2009
)
2
,
pp. 124-134
Persistent link: https://www.econbiz.de/10003992126
Saved in:
2
Shopping malls in
India
: factors affecting Indian customers' perceptions
Devgan, Deepak
;
Kaur, Mandeep
- In:
South Asian journal of management : SAJM
17
(
2010
)
2
,
pp. 29-46
Persistent link: https://www.econbiz.de/10008653161
Saved in:
3
Measurement of service quality in banks : a comparative study between public and private banks in
India
Kamble, Sachin S.
;
Dhume, Sudheer M.
;
Raut, Rakesh D.
; …
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 274-293
Persistent link: https://www.econbiz.de/10009376036
Saved in:
4
Are online payment systems customer-centric? : a study on Indian public sector banks
Kundu, Sukanya
;
Datta, Saroj K.
- In:
International journal of technology marketing : IJTMkt
5
(
2010
)
4
,
pp. 345-362
Persistent link: https://www.econbiz.de/10009154583
Saved in:
5
Service quality in Indian and foreign banks : Indian customers' perceptions and gender differences
Khare, Arpita
- In:
International journal of business competition and …
1
(
2011
)
4
,
pp. 298-313
Persistent link: https://www.econbiz.de/10009160985
Saved in:
6
Customers' quality perceptions towards online railway reservation services in
India
: an exploratory study
Khare, Arpita
;
Handa, Meenakshi
- In:
International journal of services and operations management
9
(
2011
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10009306308
Saved in:
7
Customers' perception and attitude towards service quality in multinational banks in
India
Khare, Arpita
- In:
International journal of services and operations management
10
(
2011
)
2
,
pp. 199-215
Persistent link: https://www.econbiz.de/10009313087
Saved in:
8
Modeling passengers' future behavioral intentions in airline industry using SEM
Singh, Alok Kumar
- In:
Journal of advances in management research : JAMR
12
(
2015
)
2
,
pp. 107-127
Persistent link: https://www.econbiz.de/10011429366
Saved in:
9
A study of sales promotion mix on customer satisfaction with reference to shopping malls in Gwalior city
Ubeja, Satnam Kour
- In:
GITAM journal of management : a quarterly publication …
12
(
2014
)
1
,
pp. 79-94
Persistent link: https://www.econbiz.de/10011287771
Saved in:
10
Antecedents of customer perception of service quality of life insurance corporation of
India
Lakshmi, S. Rani
;
Santhi, P.
- In:
The IUP journal of management research : IJMR
14
(
2015
)
3
,
pp. 70-81
Persistent link: https://www.econbiz.de/10011338094
Saved in:
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