//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploratory study of Romanian...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Service quality
Consumer behaviour
82,942
Konsumentenverhalten
80,462
Rumänien
16,934
Environmental management
14,987
Umweltmanagement
14,503
Theorie
12,520
Theory
12,284
Romania
9,918
Relationship marketing
9,239
Beziehungsmarketing
9,201
Brand management
7,666
Markenführung
7,614
Brand image
6,781
Markenimage
6,732
Deutschland
6,515
USA
6,412
United States
6,115
Customer satisfaction
5,960
Germany
5,889
Kundenzufriedenheit
5,781
Online-Handel
5,616
Online retailing
5,606
Nachhaltige Entwicklung
5,200
Sustainable development
5,181
Cluster analysis
5,037
Social Web
4,872
Social web
4,870
Dienstleistungsqualität
4,767
Clusteranalyse
4,584
Online-Marketing
4,568
Internet marketing
4,558
Corporate social responsibility
4,493
Corporate Social Responsibility
4,455
Brand
4,340
Markenartikel
4,330
Einzelhandel
4,291
Retail trade
4,241
Umweltbewusstsein
4,168
Electronic Commerce
3,722
more ...
less ...
Online availability
All
Undetermined
2,541
Free
783
Type of publication
All
Article
4,247
Book / Working Paper
571
Type of publication (narrower categories)
All
Article in journal
4,074
Aufsatz in Zeitschrift
4,074
Aufsatz im Buch
117
Book section
117
Graue Literatur
81
Non-commercial literature
81
Hochschulschrift
71
Arbeitspapier
60
Working Paper
60
Thesis
53
research-article
44
Conference paper
30
Konferenzbeitrag
30
Collection of articles of several authors
14
Sammelwerk
14
Bibliografie enthalten
11
Bibliography included
11
Konferenzschrift
8
Aufsatzsammlung
7
Case study
7
Fallstudie
7
conceptual-paper
6
Collection of articles written by one author
5
Sammlung
5
Mikroform
2
Amtsdruckschrift
1
Conference proceedings
1
Government document
1
Handbook
1
Handbuch
1
Reprint
1
case-report
1
technical-paper
1
viewpoint
1
more ...
less ...
Language
All
English
4,732
German
81
French
2
Undetermined
2
Finnish
1
Swedish
1
Author
All
Han, Heesup
32
Mattila, Anna S.
27
Usman, Osly
20
Prentice, Catherine
18
McColl-Kennedy, Janet R.
16
Balaji, M. S.
14
Jang, Soocheong
14
Line, Nathaniel D.
14
Prybutok, Victor R.
14
Gong, Taeshik
13
Klaus, Philipp
12
Bilgihan, Anil
11
Gustafsson, Anders
11
Hanks, Lydia
11
Hyun, Sunghyup Sean
11
Propper, Carol
11
Qu, Hailin
11
Sparks, Beverley
11
Wong, IpKin Anthony
11
Gursoy, Dogan
10
Miao, Li
10
Quach, Sara
10
Sharma, Piyush
10
Sreejesh, S.
10
Hollebeek, Linda D.
9
Kim, Woo Gon
9
Voorhees, Clay M.
9
Xu, Xun
9
Ali, Faizan
8
Amin, Muslim
8
Cheng, Ching-Chan
8
Harun, Ahasan
8
Lu, Lu
8
Lynn, Michael
8
Park, Jungkun
8
Torres, Edwin N.
8
Wirtz, Jochen
8
Wu, Luorong
8
Ahn, Jiseon
7
Bujisic, Milos
7
more ...
less ...
Institution
All
National Bureau of Economic Research
5
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Christian-Albrechts-Universität zu Kiel
1
Conference on "Service Quality in Hospitality and Tourism: Experiencing Persian Heritage" <2016, Isfahan>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Deutschland / Bundeswehr / Universität Hamburg
1
Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
1
IGI Global
1
Institutet för Ekonomisk Forskning <Lund>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
United States / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust and Monopoly
1
University of Natal
1
Verlag Dr. Kovač
1
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
1
more ...
less ...
Published in...
All
International journal of hospitality management
260
Journal of retailing and consumer services
231
Journal of business research : JBR
125
International journal of contemporary hospitality management
108
The journal of services marketing
108
Journal of hospitality marketing & management
94
The service industries journal
73
Journal of travel and tourism marketing
72
Services marketing quarterly
69
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Journal of service research : JSR
48
Cogent business & management
47
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
Tourism management : research, policies, practice
41
Service business
39
Journal of service management
33
Asia Pacific journal of marketing and logistics
32
International journal of quality and service sciences
31
International journal of services and operations management
31
The international journal of bank marketing : IJBM
29
International journal of electronic marketing and retailing : IJEMR
28
International journal of services, economics and management
28
Journal of air transport management
27
Psychology & marketing
27
Journal of service research
25
The TQM journal : the international review of organizational improvement
25
Journal of Services Marketing
24
Journal of hospitality and tourism insights
24
Managing service quality : MSQ ; an international journal
24
Journal of retailing
23
Journal of strategic marketing
23
Total quality management & business excellence
23
European journal of marketing : EJM
22
International journal of quality & reliability management
22
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
21
Journal of the Academy of Marketing Science
21
Quality management journal : QMJ
21
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
20
Journal of Asian finance, economics and business : JAFEB
20
Journal of internet commerce
20
more ...
less ...
Source
All
ECONIS (ZBW)
4,763
Other ZBW resources
53
RePEc
2
Showing
1
-
10
of
4,818
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Why should hotels go green? : insights from guests experience in green hotels
Merli, Roberto
;
Preziosi, Michele
;
Acampora, Alessia
; …
- In:
International journal of hospitality management
81
(
2019
),
pp. 169-179
Persistent link: https://www.econbiz.de/10012128332
Saved in:
2
Green consumerism, green perceived value, and restaurant revisit intention : millennials' sustainable consumption with moderating effect of green perceived quality
Riva, Farzana
;
Magrizos, Solon
;
Rubel, Mohammad Rabiul …
- In:
Business strategy and the environment
31
(
2022
)
7
,
pp. 2807-2819
Persistent link: https://www.econbiz.de/10013463174
Saved in:
3
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
4
Do green practices elicit a guest's loyalty? : empirical evidence from Vietnam
Mai Ngoc Khuong
;
Phan Thi Huong Nhi
;
An Khoa Truong Nguyen
- In:
Journal for global business advancement : JGBA
15
(
2022
)
6
,
pp. 738-763
Persistent link: https://www.econbiz.de/10014375398
Saved in:
5
The social servicescape : a multidimensional operationalization
Line, Nathaniel D.
;
Hanks, Lydia
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
2
,
pp. 167-187
Persistent link: https://www.econbiz.de/10011997254
Saved in:
6
Consumer perceptions of nonnutritive sweetened coffee in the quick service restaurant industry
Mathe-Soulek, Kimberly
;
Roseman, Mary G.
- In:
Journal of food products marketing
21
(
2015
)
3
,
pp. 293-305
Persistent link: https://www.econbiz.de/10011432238
Saved in:
7
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key
;
Min, Hyesung
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
2
,
pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
Saved in:
8
The atecedents of satisfaction and revisit intentions for full-service
restaurants
Marinkovic, Veljko
;
Senic, Vladimir
;
Ivkov, Danijela
; …
- In:
Marketing intelligence & planning
32
(
2014
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10010380726
Saved in:
9
The effect of private brands on leveraging service quality and satisfaction
Herstein, Ram
;
Gilboa, Shaked
;
Gamliel, Eyal
- In:
Services marketing quarterly
35
(
2014
)
3
,
pp. 222-235
Persistent link: https://www.econbiz.de/10010401580
Saved in:
10
To tip or not to tip, that is the question : rewarding customer service encounters
Richardson, Alan J.
;
Kilfoyle, Eksa
- In:
Accounting perspectives : a journal of The Canadian …
13
(
2014
)
4
,
pp. 301-308
Persistent link: https://www.econbiz.de/10010482215
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->