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~subject:"Services"
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Comparative analysis of attrib...
Similar by subject
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| 1 applied filter
Year of publication
From:
To:
Subject
All
Services
Consumer behaviour
83,549
Konsumentenverhalten
81,099
Relationship marketing
26,355
Beziehungsmarketing
25,680
Service quality
21,755
Dienstleistungsqualität
21,004
Customer satisfaction
15,530
Value creation
14,193
Betriebliche Wertschöpfung
14,029
Kundenzufriedenheit
13,947
Theorie
13,659
Theory
13,435
Brand management
8,541
Deutschland
8,495
Markenführung
8,487
Germany
8,026
USA
7,819
United States
7,530
Brand image
7,313
Markenimage
7,256
Social Web
6,578
Social web
6,575
Online-Handel
6,367
Online retailing
6,350
Online-Marketing
5,500
Internet marketing
5,476
Electronic Commerce
5,425
Dienstleistung
5,406
E-commerce
5,227
Einzelhandel
4,948
Retail trade
4,895
Brand
4,590
Markenartikel
4,570
Innovation
4,404
Marketingmanagement
4,296
Marketing management
4,263
Kundenintegration
4,030
Customer integration
4,023
Emotion
3,968
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Online availability
All
Undetermined
1,298
Free
741
Type of publication
All
Article
3,063
Book / Working Paper
1,497
Journal
76
Other
1
Type of publication (narrower categories)
All
Article in journal
1,983
Aufsatz in Zeitschrift
1,983
Aufsatz im Buch
648
Book section
648
Graue Literatur
597
Non-commercial literature
597
Working Paper
340
Arbeitspapier
293
Hochschulschrift
196
research-article
186
Thesis
173
Collection of articles of several authors
164
Sammelwerk
164
Amtsdruckschrift
121
Government document
121
Aufsatzsammlung
73
Case study
53
Fallstudie
53
Konferenzschrift
50
Bibliografie enthalten
45
Bibliography included
45
Statistik
42
Conference proceedings
38
Statistics
32
Conference paper
25
Konferenzbeitrag
25
conceptual-paper
24
No longer published / No longer aquired
21
Forschungsbericht
17
review
17
Article
15
Adressbuch
14
Directory
14
Advisory report
12
Gutachten
12
case-report
11
review-article
11
Lehrbuch
10
Systematic review
9
Übersichtsarbeit
9
more ...
less ...
Language
All
English
3,163
German
854
Undetermined
264
French
152
Russian
49
Polish
45
Italian
32
Spanish
28
Hungarian
13
Dutch
12
Portuguese
12
Danish
11
Lithuanian
8
Czech
7
Swedish
7
Malay (macrolanguage)
6
Romanian
4
Modern Greek (1453-)
3
Finnish
3
Slovak
3
Croatian
2
Indonesian
2
Norwegian
2
Slovenian
2
Serbian
2
Ukrainian
2
Chinese
2
Arabic
1
Bulgarian
1
Ancient Greek (to 1453)
1
Georgian
1
Latvian
1
Multiple languages
1
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Author
All
Edvardsson, Bo
25
Corsten, Hans
23
Bruhn, Manfred
19
Gössinger, Ralf
19
Witell, Lars
19
Gustafsson, Anders
17
Kowalkowski, Christian
17
Gallouj, Fai͏̈z
16
Görg, Holger
14
Vargo, Stephen L.
14
Miles, Ian D.
12
Eichengreen, Barry
11
Gebauer, Heiko
11
Grönroos, Christian
11
Gupta, Poonam
11
Kristensson, Per
11
Mukherjee, Arpita
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Stauss, Bernd
11
Amiti, Mary
10
Crinò, Rosario
10
Haller, Sabine
10
Hempell, Thomas
10
Hipp, Christiane
10
Kindström, Daniel
10
Lusch, Robert F.
10
Tronvoll, Bård
10
Ganz, Walter
9
Jaakkola, Elina
9
Maglio, Paul P.
9
Markusen, James R.
9
Meyer, Anton
9
Paluch, Stefanie
9
Patrício, Lia
9
Richter, Magnus
9
Spohrer, James C.
9
Bienzeisler, Bernd
8
Brown, Stephen Walter
8
Geishecker, Ingo
8
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
20
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
19
Europäische Kommission
14
National Bureau of Economic Research
14
East Asian Bureau of Economic Research (EABER)
13
HAL
11
Singapur / Department of Statistics
9
OECD
7
Ungarn / Központi Statisztikai Hivatal
7
Europäische Kommission / Statistisches Amt
6
Inter-American Development Bank
6
Malaysia / Jabatan Perangkaan
6
Svenska Handelshögskolan <Helsinki>
6
C.E.P.R. Discussion Papers
5
Deutschland / Bundesministerium für Bildung und Forschung
5
Fraunhofer-Institut für System- und Innovationsforschung
5
IGI Global
5
Siauliai University
5
Université Paris-Dauphine (Paris IX)
5
Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares
4
Zentrum für Europäische Wirtschaftsforschung (ZEW)
4
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
4
Centre of Excellence for Science and Innovation Studies, Kungliga Tekniska Högskolan (KTH)
3
Department of Economics, Oxford University
3
Grupo de Estudos Monetários e Financeiros (GEMF), Faculdade de Economia
3
Indian Council for Research on International Economic Relations (ICRIER)
3
Institut für Technik der Betriebsführung
3
Institutet för Näringslivsforskning (IFN)
3
Slowakei / Štatistický Úrad
3
Springer Gabler <Firma>
3
Technische Universität Ilmenau
3
World Scientific Publishing Co. Pte. Ltd.
3
Zentrum für Europäische Wirtschaftsforschung
3
eSocialSciences
3
Asian Development Bank
2
Deutsche Bank <Frankfurt am Main> / Research
2
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
2
Dipartimenti e Istituti di Scienze Economiche, Università Cattolica del Sacro Cuore
2
Dipartimento di Management, Università Ca' Foscari Venezia
2
Département des Études Économiques d'Ensemble (D3E), Institut National de la Statistique et des Études Économiques (INSEE)
2
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Published in...
All
Journal of service management
63
The service industries journal
62
The journal of services marketing
61
Journal of business research : JBR
55
Journal of Services Marketing
50
SpringerLink / Bücher
49
Journal of service research : JSR
43
Industrial marketing management : the international journal for industrial and high-tech firms
26
The journal of business & industrial marketing
26
International journal of production economics
24
Journal of retailing and consumer services
24
Journal of Service Management
23
International journal of hospitality management
21
Journal of service research
21
International journal of services technology and management
20
Services marketing quarterly
20
European Journal of Marketing
19
MPRA Paper
19
Service business
19
European journal of operational research : EJOR
17
The science of service systems
17
Working paper / National Bureau of Economic Research, Inc.
17
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
Revue d'économie industrielle
15
The handbook of innovation and services : a multi-disciplinary perspective
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Management science : journal of the Institute for Operations Research and the Management Sciences
14
NBER working paper series
14
International journal of quality and service sciences
13
Schriften zum Produktionsmanagement
13
Journal of Business & Industrial Marketing
12
NBER Working Paper
12
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
12
Discussion paper / Centre for Economic Policy Research
11
European review of service economics and management
11
International journal of contemporary hospitality management
11
International journal of production research
11
Managing service quality : MSQ ; an international journal
11
Research
11
more ...
less ...
Source
All
ECONIS (ZBW)
3,972
RePEc
306
Other ZBW resources
260
EconStor
66
BASE
32
USB Cologne (EcoSocSci)
1
Showing
1
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10
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4,637
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date (newest first)
date (oldest first)
1
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
2
The intellectual structure of customer experience research in service scholarship : a bibliometric analysis
Arici, Hasan Evrim
;
Köseoglu, Mehmet Ali
;
Sökmen, Alptekin
- In:
The service industries journal
42
(
2022
)
7/8
,
pp. 514-550
Persistent link: https://www.econbiz.de/10013362133
Saved in:
3
Customer service co-creation literacy for better service value : evidence from the health-care sector
Tram-Anh Ngoc Pham
;
Hau Nguyen Le
;
Nguyen, Dung Tien
; …
- In:
The journal of services marketing
36
(
2022
)
7
,
pp. 940-951
Persistent link: https://www.econbiz.de/10013407621
Saved in:
4
Service design for a holistic customer experience : a process framework
Bellos, Ioannis
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1718-1736
Persistent link: https://www.econbiz.de/10012506026
Saved in:
5
Revealing customer dominant logic in healthcare
services
Seppänen, Kaisa
;
Huiskonen, Janne
;
Koivuniemi, Jouni
; …
- In:
International journal of services and operations management
26
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011719181
Saved in:
6
The role of customer engagement behavior in value co-creation : a service system perspective
Jaakkola, Elina
;
Alexander, Matthew
- In:
Journal of service research : JSR
17
(
2014
)
3
,
pp. 247-261
Persistent link: https://www.econbiz.de/10010393232
Saved in:
7
Value co-creation : factors affecting discretionary effort exertion
Aggarwal, Praveen
;
Basu, Amiya K.
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 321-336
Persistent link: https://www.econbiz.de/10010465663
Saved in:
8
Proactivity or passivity? : an investigation of the effect of service robots' proactive behaviour on customer co-creation intention
Xie, Lishan
;
Liu, Canmian
;
Li, Dongmei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013383252
Saved in:
9
Co-creating service experience practices
McColl-Kennedy, Janet R.
;
Cheung, Lilliemay
;
Ferrier, …
- In:
Journal of service management
26
(
2015
)
2
,
pp. 249-275
Persistent link: https://www.econbiz.de/10011401339
Saved in:
10
Designing a business service experience : customer's perspective on value co-creation
Kukk, Jana
;
Leppiman, Anu
;
Pohjola, Anneli
- In:
Research in economics and business : Central and …
6
(
2014
)
1
,
pp. 51-64
Persistent link: https://www.econbiz.de/10010434549
Saved in:
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