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Prozessmanagement im Reisebüro...
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Social Web
Relationship marketing
26,201
Beziehungsmarketing
25,527
Service quality
21,628
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20,877
Prozessmanagement
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2,535
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2,510
E-commerce
2,418
Krankenhaus
2,303
Social web
2,296
Hospital
2,257
Brand image
2,040
Markenimage
2,033
Marketingmanagement
1,998
Marketing management
1,988
Health care
1,854
Online-Handel
1,828
Gesundheitsversorgung
1,827
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9
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9
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8
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7
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6
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6
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6
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6
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Rather, Raouf Ahmad
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6
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5
Carlson, Jamie
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Constantinides, Efthymios
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5
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Dölling, Steffen
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Haenlein, Michael
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Luoma-aho, Vilma
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Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
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IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
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Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Federation for Information Processing / Working Group Co-Operation Infrastructure for Virtual Enterprises and Electronic Business
1
Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
1
Josef Eul Verlag GmbH
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Leuphana Universität Lüneburg
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MCETECH <5, 2011, Les Diablerets>
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National Bureau of Economic Research
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Pro Business Digital Printing & Copyservice GmbH <Berlin>
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Springer-Verlag GmbH
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Westfälische Wilhelms-Universität Münster
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Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
Wissenschaftliche Konferenz Eventforschung <3, 2011, Chemnitz>
1
Working Conference on Virtual Enterprises <12, 2011, São Paulo>
1
Workshop on E-Business <8, 2009, Phoenix, Ariz.>
1
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Journal of business research : JBR
99
Journal of retailing and consumer services
69
Industrial marketing management : the international journal for industrial and high-tech firms
40
International journal of internet marketing and advertising : IJIMA
37
The journal of product & brand management
32
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
28
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
26
Journal of strategic marketing
24
The journal of brand management : an international journal
23
International journal of electronic marketing and retailing : IJEMR
20
Marketing intelligence & planning
20
Technological forecasting & social change : an international journal
20
Business horizons
19
International journal of business information systems : IJBIS
19
Journal of internet commerce
18
Journal of promotion management : innovations in planning and applied research
17
International journal of hospitality management
16
Journal of marketing communications
16
Journal of service management
16
The journal of services marketing
16
Journal of hospitality marketing & management
15
Tourism management : research, policies, practice
15
International journal of electronic customer relationship management : IJECRM
14
Journal of marketing
14
The service industries journal
14
Asia Pacific journal of marketing and logistics
13
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Journal of the Academy of Marketing Science
13
Psychology & marketing
13
Cogent business & management
12
Electronic commerce research
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
International journal of technology marketing : IJTMkt
12
Journal of electronic commerce research : JECR
12
Journal of marketing management : MM
12
Service business
12
International journal of electronic commerce : IJEC
11
The journal of business & industrial marketing
11
Information systems research : ISR
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ECONIS (ZBW)
2,296
EconStor
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1
In TripAdvisor we trust : rankings calculative regimes and abstract systems
Jeacle, Ingrid
;
Carter, Chris
- In:
Accounting, organizations and society : an …
36
(
2011
)
4/5
,
pp. 293-309
Persistent link: https://www.econbiz.de/10009382494
Saved in:
2
Understanding service quality in a virtual travel community environment
Elliot, Statia
;
Li, Guoxin
;
Choi, Chris
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1153-1160
Persistent link: https://www.econbiz.de/10009756121
Saved in:
3
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
4
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
5
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
Saved in:
6
Social media affecting tour operators' customer loyalty
Senders, Astrid
;
Govers, Robert
;
Neuts, Bart
- In:
Journal of travel and tourism marketing
30
(
2013
)
1/2
,
pp. 41-57
Persistent link: https://www.econbiz.de/10009744644
Saved in:
7
Consumer value co-creation in online business : the case of global travel services
Smaliukiene, Rasa
;
Lai, Chi-Shiun
;
Sizovaite, Indre
- In:
Journal of business economics and management
16
(
2015
)
2
,
pp. 325-339
Persistent link: https://www.econbiz.de/10011515954
Saved in:
8
Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing
;
Guo, Xiaolong
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
3
,
pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
Saved in:
9
Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in China
Gao, Lingling
;
Bai, Xuesong
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
Saved in:
10
A netnographic and regression approach to study customer skepticism towards online travel companies
Kumar, Apoorva
;
Garga, Pawan
- In:
Manthan : journal of commerce and management
7
(
2020
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10012291504
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