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Social Web
Relationship marketing
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25,527
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21,245
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17,007
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16,390
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Journal of business research : JBR
133
Journal of retailing and consumer services
94
Industrial marketing management : the international journal for industrial and high-tech firms
48
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
46
Technological forecasting & social change : an international journal
46
International journal of internet marketing and advertising : IJIMA
43
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
38
International journal of electronic marketing and retailing : IJEMR
37
Electronic commerce research
34
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of management information systems : JMIS
34
The journal of product & brand management
34
Journal of internet commerce
33
International journal of business information systems : IJBIS
31
International journal of hospitality management
29
SpringerLink / Bücher
29
Information systems research : ISR
28
Journal of strategic marketing
27
Marketing intelligence & planning
27
Journal of marketing communications
25
The journal of brand management : an international journal
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Business horizons
24
Journal of electronic commerce research : JECR
24
International journal of electronic commerce : IJEC
23
International journal of e-business research : an official publication of the Information Resources Management Association
21
Journal of hospitality marketing & management
21
International journal of networking and virtual organisations : IJNVO
20
Journal of marketing management : MM
20
Journal of promotion management : innovations in planning and applied research
20
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
The journal of services marketing
19
International journal of contemporary hospitality management
18
International journal of technology marketing : IJTMkt
18
Journal of travel and tourism marketing
18
Springer eBook Collection
17
Tourism management : research, policies, practice
17
Asia Pacific journal of marketing and logistics
16
Electronic markets : EM ; the international journal of electronic commerce and business media
16
International journal of electronic customer relationship management : IJECRM
16
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ECONIS (ZBW)
4,191
EconStor
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1
Building customer loyalty in online shopping : the role of online trust, online satisfaction and electronic word of mouth
Al-Adwan, Ahmad Samed
;
Kokash, Husam
;
Al-Adwan, Ahmad Samed
- In:
International journal of electronic marketing and …
11
(
2020
)
3
,
pp. 278-306
Persistent link: https://www.econbiz.de/10012251138
Saved in:
2
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
3
An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context
Islam, Hafizul
;
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of strategic marketing
29
(
2021
)
2
,
pp. 117-140
Persistent link: https://www.econbiz.de/10012484043
Saved in:
4
Framework for success of online brand management : a systematic literature review
Bilro, Ricardo Godinho
;
Loureiro, Sandra Maria Correia
- In:
World review of entrepreneurship, management and …
12
(
2016
)
2/3
,
pp. 300-317
Persistent link: https://www.econbiz.de/10011573434
Saved in:
5
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele
;
Alguezaui, Salma
;
McLeay, Fraser
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Saved in:
6
Comparing email and SNS users : investigating e-servicescape, customer reviews, trust, loyalty and E-WOM
Tran, Gina A.
;
Strutton, David
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-17
Persistent link: https://www.econbiz.de/10012171958
Saved in:
7
The influence of digital influencer, e-WOM and information quality on customer repurchase intention toward online shop in e-marketplace during pandemic COVID-19 : the mediation eff...
Wandoko, Wanda
;
Panggati, Ignatius Enda
- In:
Journal of relationship marketing : innovations and …
21
(
2022
)
2
,
pp. 148-167
Persistent link: https://www.econbiz.de/10013336327
Saved in:
8
Online trust and the importance of interaction
Papadopoulou, Panagiota
;
Kanellis, Panagiotis
- In:
International journal of technology marketing : IJTMkt
13
(
2018
)
1
,
pp. 21-50
Persistent link: https://www.econbiz.de/10012056240
Saved in:
9
A study on the influence of social media marketing activities on customer satisfaction mediated by perceived value in the e-commerce industry
Banerji, Rashi
;
Singh, Animesh
- In:
International journal of electronic marketing and …
15
(
2024
)
4
,
pp. 415-430
Persistent link: https://www.econbiz.de/10015063994
Saved in:
10
Towards a unified customer experience in online shopping environments : antecedents and outcomes
Bilgihan, Anil
;
Kandampully, Jay
;
Zhang, Tingting Christina
- In:
International journal of quality and service sciences
8
(
2016
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011558938
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