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Prozessmanagement im Reisebüro...
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Social web
Relationship marketing
26,376
Beziehungsmarketing
25,701
Service quality
21,775
Dienstleistungsqualität
21,024
Prozessmanagement
12,644
Consumer behaviour
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2,948
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2,615
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2,612
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2,556
Financial audit
2,549
Electronic Commerce
2,529
E-commerce
2,437
Krankenhaus
2,341
Social Web
2,323
Hospital
2,295
Brand image
2,061
Markenimage
2,054
Marketingmanagement
2,011
Marketing management
2,001
Health care
1,881
Gesundheitsversorgung
1,854
Online-Handel
1,852
Online retailing
1,844
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1,797
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1,768
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13
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9
Ozuem, Wilson
9
Ahuja, Vandana
8
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7
Muhammad Anshari
7
Vrontis, Demetris
7
Alavi, Shirin
6
Alt, Rainer
6
Dholakia, Utpal M.
6
Kamboj, Shampy
6
Mohammad Nabil Almunawar
6
Möhlenbruch, Dirk
6
Rahman, Zillur
6
Rather, Raouf Ahmad
6
Rita, Paulo
6
Theobald, Elke
6
Veloutsou, Cleopatra
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Bernoff, Josh
5
Bilgihan, Anil
5
Carlson, Jamie
5
Constantinides, Efthymios
5
De Meyer, Bernard
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Dwivedi, Yogesh Kumar
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Dölling, Steffen
5
Fernandes, Teresa
5
Filieri, Raffaele
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Goldfarb, Avi
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Haenlein, Michael
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Istanbulluoglu, Doga
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5
Ko, Eunju
5
Kumar, Vikas
5
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5
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5
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AMA Summer Academic Conference: Bridging Gaps Marketing in an Age of Disruption <2020, Online>
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American Marketing Association
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DATEV eG
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Deutsches Forschungsinst. f. öffentl. Verwaltung Speyer
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Forschungsinstitut für Rationalisierung e.V. an der RWTH Aachen
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
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Galileo Press
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Helmut-Schmidt-Universität
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Hochschule für Technik und Wirtschaft Berlin
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IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Interdisziplinäre Tagung des Forschungsnetzwerkes Europäische Kulturen in der Wirtschaftskommunikation <17., 2017, Frankfurt am Main>
1
International Conference on Advances in National Brand and Private Label Marketing <11., 2024, Oxford>
1
International Federation for Information Processing / Working Group Co-Operation Infrastructure for Virtual Enterprises and Electronic Business
1
Internationale und Interdisziplinäre Jahrestagung des Forschungsnetzwerks Europäische Kulturen in der Wirtschaftskommunikation <19., 2019, Wien>
1
Josef Eul Verlag GmbH
1
Leuphana Universität Lüneburg
1
MCETECH <5, 2011, Les Diablerets>
1
National Bureau of Economic Research
1
Pro Business Digital Printing & Copyservice GmbH <Berlin>
1
Springer-Verlag GmbH
1
Steria Mummert Consulting AG
1
Westfälische Wilhelms-Universität Münster
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
Wissenschaftliche Konferenz Eventforschung <3, 2011, Chemnitz>
1
Working Conference on Virtual Enterprises <12, 2011, São Paulo>
1
Workshop on E-Business <8, 2009, Phoenix, Ariz.>
1
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Published in...
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Journal of business research : JBR
99
Journal of retailing and consumer services
72
Industrial marketing management : the international journal for industrial and high-tech firms
40
International journal of internet marketing and advertising : IJIMA
37
The journal of product & brand management
32
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
28
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
26
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
26
Journal of strategic marketing
25
The journal of brand management : an international journal
23
International journal of electronic marketing and retailing : IJEMR
20
Marketing intelligence & planning
20
Technological forecasting & social change : an international journal
20
Business horizons
19
International journal of business information systems : IJBIS
19
International journal of hospitality management
19
Journal of internet commerce
18
Journal of promotion management : innovations in planning and applied research
17
Journal of service management
17
Journal of marketing communications
16
The journal of services marketing
16
Tourism management : research, policies, practice
16
Journal of hospitality marketing & management
15
International journal of electronic customer relationship management : IJECRM
14
Journal of marketing
14
The service industries journal
14
Asia Pacific journal of marketing and logistics
13
Journal of marketing management : JMM ; journal of the Academy of Marketing
13
Journal of the Academy of Marketing Science
13
Psychology & marketing
13
Cogent business & management
12
Electronic commerce research
12
International journal of e-business research : an official publication of the Information Resources Management Association
12
International journal of technology marketing : IJTMkt
12
Journal of electronic commerce research : JECR
12
Journal of marketing management : MM
12
Service business
12
Information systems research : ISR
11
International journal of electronic commerce : IJEC
11
The journal of business & industrial marketing
11
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ECONIS (ZBW)
2,322
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1
In TripAdvisor we trust : rankings calculative regimes and abstract systems
Jeacle, Ingrid
;
Carter, Chris
- In:
Accounting, organizations and society : an …
36
(
2011
)
4/5
,
pp. 293-309
Persistent link: https://www.econbiz.de/10009382494
Saved in:
2
Understanding service quality in a virtual travel community environment
Elliot, Statia
;
Li, Guoxin
;
Choi, Chris
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1153-1160
Persistent link: https://www.econbiz.de/10009756121
Saved in:
3
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
4
Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç
;
Perramon, Jordi
;
Barquero …
- In:
Total quality management & business excellence : an …
27
(
2016
)
11/12
,
pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
Saved in:
5
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu
;
Suomi, Reima
- In:
International journal of networking and virtual …
16
(
2016
)
3
,
pp. 221-235
Persistent link: https://www.econbiz.de/10011654293
Saved in:
6
Social media affecting tour operators' customer loyalty
Senders, Astrid
;
Govers, Robert
;
Neuts, Bart
- In:
Journal of travel and tourism marketing
30
(
2013
)
1/2
,
pp. 41-57
Persistent link: https://www.econbiz.de/10009744644
Saved in:
7
Consumer value co-creation in online business : the case of global travel services
Smaliukiene, Rasa
;
Lai, Chi-Shiun
;
Sizovaite, Indre
- In:
Journal of business economics and management
16
(
2015
)
2
,
pp. 325-339
Persistent link: https://www.econbiz.de/10011515954
Saved in:
8
Online engagement in investments of online travel agencies : a game-theoretic approach
Zheng, Xiabing
;
Guo, Xiaolong
- In:
Journal of electronic commerce research : JECR
17
(
2016
)
3
,
pp. 256-265
Persistent link: https://www.econbiz.de/10011563213
Saved in:
9
Online consumer behaviour and its relationship to website atmospheric induced flow : insights into online travel agencies in China
Gao, Lingling
;
Bai, Xuesong
- In:
Journal of retailing and consumer services
21
(
2014
)
4
,
pp. 653-665
Persistent link: https://www.econbiz.de/10010388513
Saved in:
10
A netnographic and regression approach to study customer skepticism towards online travel companies
Kumar, Apoorva
;
Garga, Pawan
- In:
Manthan : journal of commerce and management
7
(
2020
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10012291504
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