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Bruhn, Manfred
58
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49
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36
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33
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32
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27
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25
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23
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21
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20
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19
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Li, David D.
16
Armstrong, Mark
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104
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102
SpringerLink / Bücher
90
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85
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Economics letters
69
International journal of industrial organization
66
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61
Journal of economic behavior & organization : JEBO
60
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Springer eBook Collection / Business and Economics
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China economic review : an international journal
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The American economic review
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Applied economics
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Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
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Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
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The Rand journal of economics
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ECONIS (ZBW)
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Other ZBW resources
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RePEc
2
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1
The signaling and reputational effects of customer ratings on hotel revenues : evidence from TripAdvisor
Sayfuddin, A. T. M.
;
Chen, Yong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013327968
Saved in:
2
Personal- und Organisationsentwicklung auf der Grundlage von Qualitätsmanagement und der systemischen Theorie Senges : dargestellt am Beispiel der Wellnesshotels
Müller, Hartmut
-
2001
Persistent link: https://www.econbiz.de/10001594414
Saved in:
3
Kundenzufriedenheit im Tourismus : Entstehung, Messung und Sicherung mit Beispielen aus der Hotelbranche
Dreyer, Axel
;
Dehner, Christian
-
1998
Persistent link: https://www.econbiz.de/10014267858
Saved in:
4
Five-star quality at three-star prices? : opaque booking and hotel service expectations
Huang, Wei-Jue
;
Chen, Chun-Chu
;
Lai, Yee Mei
- In:
Journal of hospitality marketing & management
27
(
2018
)
7
,
pp. 833-854
Persistent link: https://www.econbiz.de/10011957272
Saved in:
5
Modelling the Cancellation Behaviour of Hotel Guests
Falk, Martin
-
2018
involving children, and bookings made by guests from specific countries (e.g.
China
and Russia). Among the factors, booking lead …
Persistent link: https://www.econbiz.de/10012924156
Saved in:
6
The strategic choice of the firm with customization capability
Wang, Jue-Shyan
;
Chan, Shu-Ning
- In:
Research in world economy
5
(
2014
)
2
,
pp. 56-67
Persistent link: https://www.econbiz.de/10010462798
Saved in:
7
Käuferverhalten bei legalen Musikdownloads : Auswahlverhalten, Qualitätsbeurteilung und Kundenbindung
Schwenkert, Ferdinand Emanuel
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354638
Saved in:
8
Kundenberatung im persönlichen Verkauf : ein problemlösungsorientierter Ansatz für den stationären Einzelhandel
Stiller, Michael
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003335970
Saved in:
9
Die Potenzialqualität von Dienstleistungen : Konzeptualisierung und empirische Prüfung
Steffen, Dirk
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003337537
Saved in:
10
Kundenorientierung und Kundenzufriedenheit
Dormann, Christian
;
Zapf, Dieter
-
2007
Persistent link: https://www.econbiz.de/10003427146
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