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A cross-cultural comparison analysis of customer attitudes toward mobile phone services in the US and Korea
Cho, Yoon C. - In: International business and economics research journal 8 (2009) 4, pp. 13-25
Persistent link: https://www.econbiz.de/10003850435
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Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key; Min, Hyesung - In: Benchmarking : an international journal ; BIJ 20 (2013) 2, pp. 212-232
Persistent link: https://www.econbiz.de/10009729971
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Assessing user attitudes toward mobile commerce in the US vs. Korea : implications for m-commerce CRM
Cho, Yoon C. - In: Journal of business & economics research 6 (2008) 2, pp. 91-102
Persistent link: https://www.econbiz.de/10003764130
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Economic influences on customer satisfaction : an international comparison
Frank, Björn; Enkawa, Takao - In: International journal of business environment : IJBE 2 (2008/09) 3, pp. 336-355
Persistent link: https://www.econbiz.de/10003849635
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Complainers versus non-complainers: a multi-national investigation of individual and situational influences on customer complaint behaviour
Sharma, Piyush; Marshall, Roger; Reday, Peter Alan; Na, … - In: Journal of marketing management : MM 26 (2010) 1/2, pp. 163-180
Persistent link: https://www.econbiz.de/10003979657
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E-service quality perceptions : a cross-cultural comparison of American and Korean consumers
Kim, Jung-hwan; Kim, Chungho - In: Journal of research in interactive marketing : … 4 (2010) 3, pp. 257-275
Persistent link: https://www.econbiz.de/10008656150
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An examination of cross-cultural differences in e-service quality, e-satisfaction and e-marketing success : Korean vs. American portal sites
Fan, Qingji; Kim, Hye-Ran; Lee, Jeoung Yul - In: International journal of multinational corporation strategy 1 (2016) 1, pp. 44-64
Persistent link: https://www.econbiz.de/10011614206
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Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
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Experience-based aspects of shopping attitudes : the roles of norms and loyalty
Meyer, Tracy - In: Journal of retailing and consumer services 15 (2008) 4, pp. 324-333
Persistent link: https://www.econbiz.de/10003729874
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Consumer shopping value, satisfaction and loyalty in discount retailing
Carpenter, Jason M. - In: Journal of retailing and consumer services 15 (2008) 5, pp. 358-363
Persistent link: https://www.econbiz.de/10003742276