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USA
Consumer behaviour
83,891
Konsumentenverhalten
81,442
Schwellenländer
26,713
Emerging economies
26,699
Messung
22,664
Measurement
22,450
Service quality
21,822
Dienstleistungsqualität
21,071
Theorie
18,813
Theory
18,507
Customer satisfaction
15,570
Performance measurement
15,356
Performance-Messung
14,545
Kundenzufriedenheit
13,987
Relationship marketing
13,122
Beziehungsmarketing
13,039
United States
9,455
Brand management
8,597
Markenführung
8,545
Brand image
7,799
Welt
7,787
Markenimage
7,749
World
7,714
Deutschland
7,409
Germany
6,873
Hotel industry
6,638
Hotellerie
6,549
Online-Handel
6,327
Online retailing
6,311
Social Web
5,879
Social web
5,875
Online-Marketing
5,605
Internet marketing
5,585
Schätzung
5,157
India
5,154
Indien
5,038
Estimation
5,017
Electronic Commerce
4,836
Unternehmenserfolg
4,740
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1,772
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1,601
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6,564
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3,258
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18
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5,791
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5,791
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1,851
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1,851
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1,758
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1,630
Aufsatz im Buch
625
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625
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259
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213
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124
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124
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100
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100
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94
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94
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67
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64
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48
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45
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44
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39
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39
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32
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31
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31
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22
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21
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21
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20
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20
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18
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17
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9,647
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130
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Jang, Soocheong
31
Burkhauser, Richard V.
21
Hanushek, Eric Alan
21
Lusk, Jayson L.
20
Feenstra, Robert C.
19
McFadden, Daniel
19
Stavins, Joanna
19
Schuh, Scott
18
Warnock, Francis E.
18
Cutler, David M.
17
Kolstad, Jonathan
16
Mattila, Anna S.
16
Winter, Joachim
16
Agarwal, Sumit
15
Cawley, John H.
15
Einav, Liran
15
Han, Heesup
15
Heiss, Florian
15
Gruber, Jonathan
14
Larrimore, Jeff
14
Nakamura, Leonard Isamu
14
Rivkin, Steven G.
14
Lee, Seoki
13
Rebitzer, James B.
13
Staiger, Douglas
13
Basu, Susanto
12
Kaplan, Greg
12
Kilian, Lutz
12
Klenow, Peter J.
12
Nayga, Rodolfo M.
12
Tonsor, Glynn T.
12
Crone, Theodore Michael
11
Diebold, Francis X.
11
Dooley, Michael P.
11
Fratzscher, Marcel
11
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Hurd, Michael D.
11
Hurst, Erik
11
Kaiser, Harry M.
11
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National Bureau of Economic Research
122
IGI Global
11
American Marketing Association
8
USA / General Accounting Office
8
Jerome Levy Economics Institute
7
OECD
7
Federal Reserve Bank of San Francisco
6
Federal Reserve Bank of New York
5
Friedrich-Schiller-Universität Jena
5
USA / Bureau of the Census
5
American Enterprise Institute for Public Policy Research
4
Conference on Research in Income and Wealth
4
European University Institute / Department of Economics
4
Federal Reserve Bank of St. Louis
4
USA / Bureau of Foreign and Domestic Commerce
4
Edward Elgar Publishing
3
Maxwell Graduate School of Citizenship and Public Affairs
3
USA / Bureau of Labor Statistics
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
American Home Economics Association
2
Association of British Chambers of Commerce
2
Center for the Study of Industrial Organisation
2
Centre d'Observation Economique
2
Conference on the Measurement of Labor Cost <1981, Williamsburg, Va.>
2
European University Institute / Department of Law
2
Europäische Kommission / Gemeinsame Forschungsstelle
2
Federal Reserve System / Division of Research and Statistics
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
Innocenzo Gasparini Institute for Economic Research <Mailand>
2
Johns Hopkins University / Department of Economics
2
National Academies of Sciences, Engineering, and Medicine / Committee on National Statistics
2
National Academies of Sciences, Engineering, and Medicine / Division of Behavioral and Social Sciences and Education
2
Overseas Private Investment Corporation <Washington, DC>
2
Robert Schuman Centre for Advanced Studies
2
The Wharton Financial Institutions Center
2
Trinity College Dublin / Department of Economics
2
USA / Economic Research Service
2
Universität Mannheim
2
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Working paper / National Bureau of Economic Research, Inc.
543
Journal of consumer research : JCR ; an interdisciplinary bimonthly
150
International journal of hospitality management
121
NBER working paper series
117
Journal of retailing and consumer services
82
Journal of business research : JBR
81
The American economic review
71
Psychology & marketing
69
Journal of fashion marketing and management
63
Discussion paper / Centre for Economic Policy Research
57
The review of economics and statistics
49
American journal of agricultural economics
48
Journal of marketing theory and practice
44
American economic journal : a journal of the American Economic Association
43
Finance and economics discussion series
43
Journal of travel and tourism marketing
43
Journal of consumer affairs : official publication of the American Council on Consumer Interests
41
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
41
International journal of consumer studies
40
The journal of consumer marketing
40
Discussion paper series / IZA
39
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
38
Applied economics
37
NBER Working Paper
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Journal of international consumer marketing
34
International journal of contemporary hospitality management
33
Journal of consumer behaviour : an international research review
33
Journal of hospitality marketing & management
33
The journal of services marketing
33
Health care management review : HCM review
32
Sport marketing quarterly : preferred journal of the Sport Marketing Association
32
International journal of retail & distribution management
31
Journal of the Academy of Marketing Science
31
Journal of business ethics : JOBE
30
Public performance & management review
30
Services marketing quarterly
30
International journal of sport management and marketing : IJSMM
28
Journal of sport management : the official journal of the North American Society of Sport Management
28
Journal of marketing
27
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Source
All
ECONIS (ZBW)
9,504
EconStor
133
USB Cologne (EcoSocSci)
85
Other ZBW resources
85
OLC EcoSci
18
RePEc
14
USB Cologne (business full texts)
1
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date (oldest first)
1
Measuring the service quality of luxury hotel chains in the USA
Min, Ho-key
- In:
International journal of services and operations management
30
(
2018
)
4
,
pp. 465-479
Persistent link: https://www.econbiz.de/10011927282
Saved in:
2
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
Saved in:
3
One experience and multiple reviews : the case of upscale US hotels
Torres, Edwin N.
;
Adler, Howard
;
Lehto, Xinran Y.
; …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
3
,
pp. 3-20
Persistent link: https://www.econbiz.de/10010197675
Saved in:
4
"Green" attributes and customer satisfaction : optimization of resource allocation and performance
Slevitch, Lisa
;
Mathe, Kimberly
;
Karpova, Elena
; …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 802-822
Persistent link: https://www.econbiz.de/10010125926
Saved in:
5
An investigation of green hotel customers' decision formation : developing an extended model of the theory of planned behavior
Han, Heesup
;
Kim, Yunhi
- In:
International journal of hospitality management
29
(
2010
)
4
,
pp. 659-668
Persistent link: https://www.econbiz.de/10008758176
Saved in:
6
Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup
;
Kim, Wansoo
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
Saved in:
7
Customer accounting and marketing performance measures usage in the hotel industry in the USA
Cengiz, Emre
;
Oduncuoglu, Funda
;
Köseoglu, Mehmet Ali
- In:
International journal of leisure and tourism marketing …
7
(
2020
)
1
,
pp. 4-25
Persistent link: https://www.econbiz.de/10012513377
Saved in:
8
Are the states uited? : an analysis of U.S. hotels’ offers through TripAdvisor’s eyes
Moro, Sérgio
;
Batista, Fernando
;
Rita, Paulo
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
43
(
2019
)
7
,
pp. 1112-1129
Persistent link: https://www.econbiz.de/10012053417
Saved in:
9
The impacts of national character on critical factors of customer satisfaction and on customers' behavioral intentions in service organizations : a case of tourist hotels in Tanzan...
Komba, Ladis
-
1997
Persistent link: https://www.econbiz.de/10000952592
Saved in:
10
The dimensions of international hotel employee service attitude and their managerial implications
Kuo, Chun-min
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1199-1214
Persistent link: https://www.econbiz.de/10003914858
Saved in:
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