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~subject:"United States"
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Consumer preference and servic...
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United States
Consumer behaviour
82,940
Konsumentenverhalten
80,460
Service quality
21,628
Dienstleistungsqualität
20,877
Qualitätsmanagement
16,856
Quality management
15,176
Theorie
11,680
Theory
11,471
Relationship marketing
11,061
Beziehungsmarketing
11,022
Customer satisfaction
9,492
Kundenzufriedenheit
9,144
Brand management
7,636
Markenführung
7,595
Brand image
6,769
Markenimage
6,726
USA
6,711
Deutschland
6,148
Online-Handel
5,826
Online retailing
5,814
Germany
5,665
Social Web
4,906
Social web
4,904
Online-Marketing
4,568
Internet marketing
4,556
Einzelhandel
4,448
Retail trade
4,403
Brand
4,321
Markenartikel
4,308
Electronic Commerce
3,987
E-commerce
3,890
Werbewirkung
3,631
Product quality
3,611
Produktqualität
3,599
Advertising effects
3,593
Verbraucherverhalten
3,589
Experiment
3,539
Emotion
3,485
India
3,074
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Undetermined
1,170
Free
756
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Article
4,579
Book / Working Paper
1,806
Journal
12
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Article in journal
4,205
Aufsatz in Zeitschrift
4,205
Graue Literatur
1,053
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1,053
Arbeitspapier
892
Working Paper
892
Aufsatz im Buch
354
Book section
354
Hochschulschrift
196
Thesis
170
Collection of articles of several authors
85
Sammelwerk
85
Case study
80
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80
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70
Sammlung
70
Lehrbuch
46
Textbook
43
Aufsatzsammlung
38
Conference paper
28
Konferenzbeitrag
28
Bibliografie enthalten
26
Bibliography included
26
Reprint
21
Glossar enthalten
18
Glossary included
18
Konferenzschrift
18
Amtsdruckschrift
16
Government document
16
Ratgeber
15
Systematic review
14
Übersichtsarbeit
14
Guidebook
13
Conference proceedings
10
Bibliografie
8
Accompanied by computer file
7
Elektronischer Datenträger als Beilage
7
Statistik
5
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4
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4
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English
6,276
German
104
French
13
Undetermined
8
Spanish
1
Swedish
1
Author
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Lusk, Jayson L.
20
Hanushek, Eric Alan
19
Jang, Soocheong
16
Kolstad, Jonathan
16
Stavins, Joanna
15
Einav, Liran
14
Gruber, Jonathan
14
Han, Heesup
13
McFadden, Daniel
13
Rivkin, Steven G.
13
Schuh, Scott
13
Agarwal, Sumit
12
Rebitzer, James B.
12
Staiger, Douglas
12
Tonsor, Glynn T.
12
Winter, Joachim
12
Cawley, John H.
11
Goldsmith, Ronald E.
11
Handel, Benjamin R.
11
Heiss, Florian
11
Kessler, Daniel P.
11
Nayga, Rodolfo M.
11
Allcott, Hunt
10
Dong, Diansheng
10
Kaiser, Harry M.
10
Kaplan, Greg
10
Roe, Brian
10
Smith, Alan D.
10
Waldfogel, Joel
10
Baghestani, Hamid
9
Barber, Nelson
9
Bronnenberg, Bart J.
9
Chomsisengphet, Souphala
9
Dubé, Jean-Pierre
9
Lennon, Sharron J.
9
Lusardi, Annamaria
9
Mattila, Anna S.
9
Prybutok, Victor R.
9
Woessmann, Ludger
9
Carpenter, Jason M.
8
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National Bureau of Economic Research
76
IGI Global
12
American Marketing Association
8
USA / General Accounting Office
5
Friedrich-Schiller-Universität Jena
4
USA / Bureau of Foreign and Domestic Commerce
4
Brookings Institution
3
United States / Congress / House / Committee on the Budget / Task Force on Education and Employment
3
Edward Elgar Publishing
2
Federal Reserve Bank of New York
2
Federal Reserve Bank of St. Louis
2
Hongkong / Securities and Futures Commission
2
INSEAD
2
Information Resources Management Association
2
NetLibrary, Inc
2
OECD
2
Springer Fachmedien Wiesbaden
2
The Wharton Financial Institutions Center
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Society for Quality
1
Boston College / Department of Economics
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
CESifo GmbH
1
Cato Institute
1
Center for the Advancement of Process Technology <Texas City, Tex.>
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Consumer Culture Theory Conference <10., 2015, Fayetteville, Ark.>
1
Consumer Culture Theory Conference <2, 2007, Toronto>
1
Cornell University / Department of Agricultural Economics
1
Cornell University / Department of Applied Economics and Management
1
Defense Advanced Research Projects Agency
1
Department of Health, Education, and Welfare
1
Department of Labor
1
Departments of Management Sciences, University of Manchester, Institute of Science and Technology
1
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Published in...
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Working paper / National Bureau of Economic Research, Inc.
364
Journal of consumer research : JCR ; an interdisciplinary bimonthly
147
Journal of retailing and consumer services
81
Journal of business research : JBR
73
NBER working paper series
73
International journal of hospitality management
66
Psychology & marketing
63
Journal of fashion marketing and management
51
The American economic review
48
American journal of agricultural economics
44
Journal of consumer affairs : official publication of the American Council on Consumer Interests
40
Health care management review : HCM review
39
International journal of consumer studies
39
The journal of consumer marketing
39
Quality management journal : QMJ
38
American economic journal : a journal of the American Economic Association
37
Journal of marketing theory and practice
36
Journal of international consumer marketing
34
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
33
Sport marketing quarterly : preferred journal of the Sport Marketing Association
32
The review of economics and statistics
32
Discussion paper / Centre for Economic Policy Research
31
Journal of consumer behaviour : an international research review
31
International journal of retail & distribution management
30
International journal of sport management and marketing : IJSMM
28
Applied economics
27
Journal of sport management : the official journal of the North American Society of Sport Management
26
Services marketing quarterly
25
International journal of productivity and quality management : IJPQM
24
Journal of advertising research
24
Journal of the Academy of Marketing Science
24
International journal of production research
23
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
23
Journal of food products marketing
22
Journal of travel and tourism marketing
22
The journal of services marketing
22
Journal of business ethics : JOBE
21
Journal of marketing
21
Economic inquiry : journal of the Western Economic Association International
20
Finance and economics discussion series
20
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Source
All
ECONIS (ZBW)
6,375
USB Cologne (EcoSocSci)
10
RePEc
9
USB Cologne (business full texts)
1
EconStor
1
Other ZBW resources
1
Showing
1
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10
of
6,397
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date (oldest first)
1
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10012699714
Saved in:
2
Product quality and customer benefit
Blecharz, Pavel
;
Stverkova, Hana
-
2011
Persistent link: https://www.econbiz.de/10009266783
Saved in:
3
Kulturabhängiges Qualitätserleben direkter Kunde-Mitarbeiter-Kommunikation
Mang, Paul
-
1998
Persistent link: https://www.econbiz.de/10000974642
Saved in:
4
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Lee, Hye-rin
;
Kim, Woon Gon
- In:
International journal of contemporary hospitality management
24
(
2012
)
2
,
pp. 200-223
Persistent link: https://www.econbiz.de/10009544226
Saved in:
5
Gender-moderating effect on e-shopping behavior : a cross-cultural study of the United States and Saudi Arabia
Heinrichs, John H.
;
Aali, Abdulrahman Yousef al-
;
Lim, …
- In:
Journal of global marketing
29
(
2016
)
1/5
,
pp. 85-97
Persistent link: https://www.econbiz.de/10011654069
Saved in:
6
Service quality : new directions in theory and practice
Rust, Roland T.
(
ed.
)
-
1994
Persistent link: https://www.econbiz.de/10000347620
Saved in:
7
Testing the dimensionality of the quality management construct
Elshaer, Ibrahim A.
;
Augustyn, Marcjanna M.
- In:
Total quality management & business excellence : an …
27
(
2016
)
3/4
,
pp. 353-367
Persistent link: https://www.econbiz.de/10011558680
Saved in:
8
Umfassendes und nachhaltiges Qualitätsmanagement im Krankenhaus : Diskussion von Referenzmodellen und zukunftsorientierten Strategien im Rahmen der wissenschaftlichen Begleitung ei...
Müller, Jörg
-
2001
Persistent link: https://www.econbiz.de/10001574263
Saved in:
9
A model of quality in the education service sector : an application of TOPSIS
Choudhury, Koushiki
- In:
Journal of strategic management education : JSME
8
(
2012
)
2
,
pp. 77-98
Persistent link: https://www.econbiz.de/10009790848
Saved in:
10
Return on quality (ROQ) : making service quality financially accountable
Rust, Roland T.
;
Zahorik, Anthony J.
;
Keiningham, Timothy
-
1994
Persistent link: https://www.econbiz.de/10000888243
Saved in:
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