//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The study of service innovatio...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Innovation
53,890
Relationship marketing
19,127
Beziehungsmarketing
18,388
Consumer behaviour
16,331
Konsumentenverhalten
15,921
Innovationsmanagement
14,697
Innovation management
14,690
Leadership style
14,050
Führungsstil
14,032
Brand management
13,044
Customer satisfaction
12,920
Markenführung
12,621
Kundenzufriedenheit
11,327
Brand image
9,198
Markenimage
8,851
innovation
7,829
Service quality
7,375
Dienstleistungsqualität
7,154
Dienstleistungssektor
6,891
Service industry
6,814
Theory
6,440
Theorie
6,430
USA
5,648
United States
5,552
Technischer Fortschritt
5,468
Technological change
5,299
Firm performance
4,575
Unternehmenserfolg
4,554
Deutschland
4,551
Brand
4,344
Markenartikel
4,233
Germany
4,225
China
4,170
SME
4,039
KMU
3,997
Managers
3,942
Führungskräfte
3,911
Knowledge transfer
3,657
New product development
3,633
Wissenstransfer
3,631
more ...
less ...
Online availability
All
Undetermined
50,557
Free
13,357
Type of publication
All
Article
Book / Working Paper
68,028
Journal
709
Other
118
Database
1
Type of publication (narrower categories)
All
Article in journal
83,027
Aufsatz in Zeitschrift
83,027
Aufsatz im Buch
18,790
Book section
18,790
research-article
4,000
Case study
1,293
Fallstudie
1,293
Article
1,108
Conference paper
720
Konferenzbeitrag
720
review-article
514
case-report
483
conceptual-paper
467
Reprint
320
review
307
viewpoint
304
Interview
211
Collection of articles of several authors
171
Sammelwerk
171
non-article
165
Rezension
124
Congress Report
75
Systematic review
61
Übersichtsarbeit
61
technical-paper
56
Konferenzschrift
31
Conference proceedings
30
Book Part
27
Mehrbändiges Werk
20
Multi-volume publication
20
Bibliografie enthalten
19
Bibliography included
19
Festschrift
15
Market information
13
Marktinformation
13
Statistik
13
Elektronischer Datenträger
11
Statistics
10
Rangliste
4
Ranking
4
more ...
less ...
Language
All
English
100,870
German
8,793
Undetermined
6,810
French
518
Hungarian
495
Spanish
392
Russian
281
Italian
255
Portuguese
86
Polish
66
Dutch
52
Czech
37
Romanian
26
Slovak
22
Bulgarian
15
Croatian
14
Slovenian
14
Serbian
14
Swedish
14
Kazakh
12
Ukrainian
7
Norwegian
3
Albanian
3
Arabic
2
Danish
2
Estonian
2
Finnish
2
Galician
2
Lithuanian
2
Indonesian
1
Macedonian
1
Multiple languages
1
Turkish
1
Vietnamese
1
Chinese
1
more ...
less ...
Author
All
Audretsch, David B.
121
Bruhn, Manfred
107
Han, Heesup
107
Esch, Franz-Rudolf
98
Kraus, Sascha
89
Homburg, Christian
88
Vrontis, Demetris
86
Brem, Alexander
81
Kumar, V.
80
Matzler, Kurt
79
Herrmann, Andreas
78
Penzkofer, Horst
78
Ratten, Vanessa
74
Malerba, Franco
73
Melewar, T. C.
70
Schmalholz, Heinz
69
Mattila, Anna S.
68
Bang, Nguyen
65
Fritsch, Michael
65
Svensson, Göran
65
Roper, Stephen
63
Baumgarth, Carsten
59
Cantner, Uwe
59
Huber, Frank
59
O'Cass, Aron
59
Gil Saura, Irene
57
Gustafsson, Anders
56
Loureiro, Sandra Maria Correia
55
Link, Albert N.
54
Walsh, Gianfranco
54
Antonelli, Cristiano
53
Hollebeek, Linda D.
53
Merrilees, Bill
53
Nijkamp, Peter
53
Bouncken, Ricarda B.
52
Foroudi, Pantea
52
Luu Trong Tuan
52
Carayannis, Elias G.
51
Edvardsson, Bo
51
Gallouj, Fai͏̈z
51
more ...
less ...
Institution
All
ToKnowPress
30
International School for Social and Business Studies, Celje, Slovenia
7
Princeton University Press
7
University of Western Sydney
7
Center of Economic Security, Urals Branch
6
Keleti Károly Gazdasági Kar, Óbudai Egyetem
6
College of Business
5
Institute of Economics, Russian Academy of Sciences (RAS)
5
Center for the Study of Living Standards (CSLS)
4
France St-Hilaire, Vice-President , Research
4
Institut Arbeit und Technik <Gelsenkirchen>
4
The Institutute for Research on Public Policy
4
Universität <Kassel> / Fachgebiet Wirtschaftsinformatik
4
School of Marketing
3
Universität <Erlangen
3
BMW Stiftung Herbert Quandt
2
CESifo GmbH
2
Centre for Industry and Innovation Studies
2
Deutsches Institut für Normung
2
International CINet Conference 7th 8-12 Dec. 2006 Lucca, Italy
2
Munich Economic Summit
2
Reserve Bank of Australia
2
Technische Universität <München> / Lehrstuhl für Dienstleistungs- und Technologiemarketing
2
UNCTAD
2
"Technologischer Wandel und Soziale Veränderungen"
1
Academy of Marketing Conference 3-6 Jul. 2006 London, U.K.
1
Arbeitskreis Konjunktur des IWH
1
Associazione per lo sviluppo dell'industria nel Mezzogiorno
1
Astana Ėkonomikalyķ Forumynyņ <8., 2015, Astana> / "Fylym, Gilim zäne Biznes Integracijasy: Innovacijalyk Ėkonomika Ümin Mamandar Dajarlau" Panelʹdik Sessijasynyņ
1
Bell Canada
1
Betriebswirtschaftliches Institut <Nürnberg> / Lehrstuhl für Industriebetriebslehre
1
Center for Policy Alternatives, M.I.T.
1
College of Law and Business
1
Colloque Henri Laugier, Paris, UNESCO, 28.-29.11.1977
1
Conference on Innovation Diffusion <1986, Venedig>
1
Conference on the Market for Innovation, Ownership and Control <1988, Saltsjöbaden>
1
Consumer Product of Safety Commission
1
Deutschland / Bundesministerium für Wirtschaft und Technologie
1
Dr. Ing. h.c. F. Porsche AG
1
Eidgenössisches Institut für Geistiges Eigentum
1
more ...
less ...
Published in...
All
Journal of business research : JBR
2,326
Technological forecasting & social change : an international journal
1,360
Research policy : policy, management and economic studies of science, technology and innovation
1,291
Journal of retailing and consumer services
1,062
Industrial marketing management : the international journal for industrial and high-tech firms
911
International journal of hospitality management
717
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
700
The service industries journal
620
The journal of brand management : an international journal
617
Technovation : the international journal of technological innovation, entrepreneurship and technology management
615
Technology analysis & strategic management
598
International journal of innovation management
554
Strategic Direction
531
Journal of business ethics : JOBE
517
Economics of innovation and new technology
435
The journal of product & brand management
427
Journal of open innovation : technology, market, and complexity
424
Tourism management : research, policies, practice
396
Cogent business & management
385
The journal of business & industrial marketing
381
European Journal of Marketing
379
Leadership & organization development journal
378
International journal of technology management : IJTM
372
The journal of services marketing
372
Leadership
363
Industry and innovation
346
Journal of the Academy of Marketing Science
344
International journal of contemporary hospitality management
333
Management science : journal of the Institute for Operations Research and the Management Sciences
322
Journal of travel and tourism marketing
320
Journal of Services Marketing
312
Journal of strategic marketing
309
Psychology & marketing
309
Journal of Product & Brand Management
306
Journal of marketing
306
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
300
European journal of marketing : EJM
296
International journal of production economics
290
Asia Pacific journal of marketing and logistics
279
IEEE transactions on engineering management : EM
274
more ...
less ...
Source
All
ECONIS (ZBW)
105,326
Other ZBW resources
6,417
RePEc
4,867
EconStor
1,137
BASE
910
OLC EcoSci
62
USB Cologne (business full texts)
52
ArchiDok
2
more ...
less ...
Showing
1
-
10
of
118,773
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Effects of ICT service
innovation
and complementary strategies on brand equity and customer
loyalty
in a consumer technology market
Xu, Xin
;
Thong, James Y. L.
;
Venkatesh, Viswanath
- In:
Information systems research : ISR
25
(
2014
)
4
,
pp. 710-729
Persistent link: https://www.econbiz.de/10010474924
Saved in:
2
Tell us your concern, and we shall together address! : role of service booking channels and brand equity on post-failure outcomes
Manu C
;
Sreejesh, S.
;
Paul, Justin
- In:
International journal of hospitality management
96
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012585701
Saved in:
3
Measurement and impact of customer experience in banking sector
Chahal, Hardeep
;
Dutta, Kamani
- In:
Decision
42
(
2015
)
1
,
pp. 57-70
Persistent link: https://www.econbiz.de/10010517230
Saved in:
4
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
5
Does the type of degree predict different levels of satisfaction and
loyalty
? : a brand equity perspective
Retamosa, Marta
;
Millán, Ángel
;
Moital, Miguel
- In:
Corporate reputation review : an international journal
23
(
2020
)
2
,
pp. 57-77
Persistent link: https://www.econbiz.de/10012296146
Saved in:
6
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
7
How does brand innovativeness affect brand
loyalty
?
Pappu, Ravi
;
Quester, Pascale G.
- In:
European journal of marketing : EJM
50
(
2016
)
1/2
,
pp. 2-28
Persistent link: https://www.econbiz.de/10011453142
Saved in:
8
Innovative brand experience's influence on brand equity and brand satisfaction
Lin, Yi Hsin
- In:
Journal of business research : JBR
68
(
2015
)
11
,
pp. 2254-2259
Persistent link: https://www.econbiz.de/10011389317
Saved in:
9
Do perceived CSR initiatives enhance customer preference and
loyalty
in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
10
The moderating role of technology anxiety on brand service quality, brand image and their relation to brand
loyalty
Syahida Abd Aziz
;
Muhammad Shahar Jusoh
;
Amlus, …
- In:
International journal of internet marketing and …
12
(
2018
)
3
,
pp. 270-289
Persistent link: https://www.econbiz.de/10011918364
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->