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Consumer behaviour
10
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10
Service quality
8
Taiwan
8
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8
scale development
8
Dienstleistungsqualität
7
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content analysis
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Personality psychology
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Tsaur, Sheng-Hshiung
30
Tsaur, Sheng-hshiung
16
Yen, Chang-Hua
7
Luoh, Hsiang-fei
4
Tsai, Cheng-Hsien
4
Wang, Chih-hung
4
Hsu, Fu-Sung
3
Huang, Chung-Ching
3
Lin, Wei-rong
3
Luoh, Hsiang-Fei
3
Teng, Hsiu-Yu
3
Tu, Jin-Hua
3
Yen, Chang-hua
3
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2
Fan, Daisy X. F.
2
Hong, Ci-Yao
2
Lin, Jo-Hui
2
Lin, Ying-Syuan
2
Liu, Jui Shiang
2
Tang, Ya-yun
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Wang, Chih-Hung
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Wong, Jehn-yih
2
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1
Chang, Kuo-Hao
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Chang, Te-Yi
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Tourism management : research, policies, practice
10
International journal of hospitality management
9
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
International journal of contemporary hospitality management
3
Journal of hospitality and tourism insights
3
The service industries journal
3
Annals of tourism research : ATR ; a social sciences journal
1
International journal of event and festival management
1
International journal of production research
1
International journal of services technology and management
1
Journal of air transport management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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ECONIS (ZBW)
48
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1
Should a lower-price service offer a full-satisfaction guarantee?
Wong, Jehn-yih
;
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1261-1272
Persistent link: https://www.econbiz.de/10003914873
Saved in:
2
Job standardization and service quality : the mediating role of prosocial service behaviors
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
;
Yen, Chang-hua
; …
- In:
International journal of hospitality management
40
(
2014
),
pp. 130-138
Persistent link: https://www.econbiz.de/10010388570
Saved in:
3
Personal ties, reciprocity, competitive intensity, and performance of the strategic alliances in Taiwan's travel industry
Tsaur, Sheng-hshiung
;
Wang, Chih-hung
- In:
The service industries journal
31
(
2011
)
5/6
,
pp. 911-928
Persistent link: https://www.econbiz.de/10009127869
Saved in:
4
Mega-event and urban sustainable development
Liang, Ying-Wen
;
Wang, Chih-Hung
;
Tsaur, Sheng-Hshiung
; …
- In:
International journal of event and festival management
7
(
2016
)
3
,
pp. 152-171
Persistent link: https://www.econbiz.de/10011630076
Saved in:
5
Emotional labor of the tour leaders : an exploratory study
Wong, Jehn-yih
;
Wang, Chih-hung
- In:
Tourism management : research, policies, practice
30
(
2009
)
2
,
pp. 249-259
Persistent link: https://www.econbiz.de/10003838238
Saved in:
6
Big data analytics energy-saving strategies for air compressors in the semiconductor industry : an empirical study
Chang, Kuo-Hao
;
Sun, Yi-Jyun
;
Lai, Chi-An
;
Chen, Li-Der
; …
- In:
International journal of production research
60
(
2022
)
6
,
pp. 1782-1794
Persistent link: https://www.econbiz.de/10013375236
Saved in:
7
Does job standardization increase organizational citizenship behavior?
Chen, Li-chan
;
Niu, Han-jen
;
Wang, Yau-de
;
Yang, Chyan
; …
- In:
Public personnel management
38
(
2009
)
3
,
pp. 39-49
Persistent link: https://www.econbiz.de/10003891661
Saved in:
8
Customers’ perceptions of service quality : do servers’ age stereotypes matter?
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 283-289
Persistent link: https://www.econbiz.de/10008907646
Saved in:
9
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10003990491
Saved in:
10
The impact of travel product transaction types on customer relational benefits
Tsaur, Sheng-hshiung
;
Yen, Chang-hua
- In:
International journal of services technology and management
15
(
2011
)
1/2
,
pp. 53-68
Persistent link: https://www.econbiz.de/10008986884
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