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Customer satisfaction
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Jham, Vimi
12
Malhotra, Gunjan
3
Khan, Kaleem Mohd
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Sehgal, Nidhi
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Asian African journal of economics and econometrics
1
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1
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1
International journal of electronic customer relationship management : IJECRM
1
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An empirical investigation of customer satisfaction with multi channel banking
Jham, Vimi
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 121-131
Persistent link: https://www.econbiz.de/10003850219
Saved in:
2
Customer relationship management in the banking sector : impact of internet usage by the customer
Jham, Vimi
- In:
International journal of business innovation and research
4
(
2010
)
1/2
,
pp. 93-102
Persistent link: https://www.econbiz.de/10003953755
Saved in:
3
Change management in retail banking in the UAE : an assessment of some key antecedents of customer satisfaction and demographics
Jham, Vimi
- In:
International journal of strategic change management : IJSCM
4
(
2012
)
3/4
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009756682
Saved in:
4
Filli Café : experience tea and talk
Jham, Vimi
- In:
Asian journal of management cases
20
(
2023
)
1
,
pp. 47-58
Persistent link: https://www.econbiz.de/10014229841
Saved in:
5
Determinants of performance in retail banking : perspectives of customer satisfaction and relationship marketing
Jham, Vimi
;
Khan, Kaleem Mohd
- In:
Singapore management review : Asia Pacific journal of …
30
(
2008
)
2
,
pp. 35-45
Persistent link: https://www.econbiz.de/10003805517
Saved in:
6
Customer satisfaction and its impact on performance in banks : a proposed model
Jham, Vimi
;
Khan, Kaleem Mohd.
- In:
South Asian journal of management : SAJM
16
(
2009
)
2
,
pp. 109-126
Persistent link: https://www.econbiz.de/10003903124
Saved in:
7
Customer satisfaction in the Indian banking sector : a study
Jham, Vimi
;
Khan, Kaleem Mohd
- In:
IIMB management review
20
(
2008
)
1
,
pp. 84-93
Persistent link: https://www.econbiz.de/10003689597
Saved in:
8
Relationship between ethics and buying : a study of the beauty and healthcare sector in the Middle East
Jham, Vimi
;
Malhotra, Gunjan
- In:
International journal of services technology and management
25
(
2019
)
1
,
pp. 36-52
Persistent link: https://www.econbiz.de/10012101554
Saved in:
9
Majid Al Futtaim : transforming customer experiences in shopping mall
Jham, Vimi
;
Waheed, Abdul
- In:
Asian African journal of economics and econometrics
19
(
2019
)
1
,
pp. 17-30
Persistent link: https://www.econbiz.de/10012427375
Saved in:
10
Hedonic value and collaborative luxury consumption : a moderated mediation model
Jham, Vimi
;
Mishra, Sita
;
Jain, Sheetal
- In:
Paradigm : the journal of Institute of Management Technology
27
(
2023
)
2
,
pp. 136-152
Persistent link: https://www.econbiz.de/10014634928
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