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~type_genre:"Aufsatz in Zeitschrift"
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Knowledge management
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2,321
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Aufsatz in Zeitschrift
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Antonelli, Cristiano
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23
Serenko, Alexander
22
Akhavan, Peyman
21
Del Giudice, Manlio
20
Durst, Susanne
20
Vrontis, Demetris
19
Kant, Ravi
18
Michailova, Snejina
18
Foss, Nicolai J.
17
Scarso, Enrico
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Tsui, Eric
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Bouncken, Ricarda B.
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Nguyen Tuyet-Mai
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Ritala, Paavo
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Brătianu, Constantin
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Curado, Carla
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Krogh, Georg von
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Messeni Petruzzelli, Antonio
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Le, Phong Ba
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Malik, Ashish
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Pauleen, David J.
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Zhang, Feng
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Bresciani, Stefano
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Doloreux, David
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Hurmelinna-Laukkanen, Pia
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Laihonen, Harri
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Mariano, Stefania
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12
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Akademia Ekonomiczna Imienia Oskara Langego we Wrocławiu
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Arab Fund for Economic and Social Development
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Asia Pacific Conference on Knowledge Management <3, 2006, Hongkong>
1
European Conference on Knowledge Management <13, 2012, Cartagena>
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Global Innovation and Knowledge Academy Conference <6., 2016, Valencia>
1
OECD / Public Management Committee
1
OECD / Public Management Service
1
Springer Vieweg
1
UNDP
1
Zaimu Sōgō Seisaku Kenkyūjo
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Journal of knowledge management
819
Journal of information & knowledge management : JIKM
312
Journal of business research : JBR
264
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
253
Knowledge management research & practice : KMRP ; an official journal of the OR Society
238
Knowledge management research & practice : KMRP
236
International journal of knowledge management studies : IJKMS
217
International journal of technology management : IJTM
133
Technological forecasting & social change : an international journal
132
Knowledge and process management : the journal of corporate transformation ; the official journal of the Institute of Business Process Re-engineering
127
Wissensmanagement : das Magazin für Digitalisierung, Vernetzung und Collaboration
125
Research policy : policy, management and economic studies of science, technology and innovation
120
International journal of production research
113
Technology analysis & strategic management
108
Industrial marketing management : the international journal for industrial and high-tech firms
100
International journal of project management : the journal of The International Project Management Association
90
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
88
International journal of innovation management
86
Technovation : the international journal of technological innovation, entrepreneurship and technology management
74
Management decision : MD
71
IEEE transactions on engineering management : EM
69
Business process management journal
66
International journal of business information systems : IJBIS
63
The learning organization : TLO ; the international journal of critical studies in organizational learning
63
International business review : the official journal of the European International Business Academy
62
Journal of open innovation : technology, market, and complexity
59
Strategic management journal
59
The IUP journal of knowledge management : IJKM
59
International journal of learning and intellectual capital : IJLIC
58
Journal of innovation & knowledge : JIK
55
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
55
The journal of technology transfer
50
Industry and innovation
47
Journal of world business : JWB
44
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
44
International journal of managing projects in business
43
European journal of international management : EJIM
42
Human systems management : HSM
41
International journal of production economics
41
Management dynamics in the knowledge economy
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ECONIS (ZBW)
11,044
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1
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11,044
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1
A methodology for effective implementation of lean strategies and its performance evaluation in manufacturing organisations
Karim, Azharul
;
Arif-Uz-Zaman, Kazi
- In:
Business process management journal
19
(
2013
)
1
,
pp. 169-196
Persistent link: https://www.econbiz.de/10010203638
Saved in:
2
Average waiting time of customers in a new queue system with different classes
Alotaibi, Youseef
;
Liu, Fei
- In:
Business process management journal
19
(
2013
)
1
,
pp. 146-168
Persistent link: https://www.econbiz.de/10010203642
Saved in:
3
The effects of total quality management on customer service management in the Nigerian banking industry : an empirical analysis
Awolusi, Olawumi Dele
- In:
International journal of management and network …
3
(
2013
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10009788141
Saved in:
4
Is masimum customer servie always a good thing? : customer satisfaction in response to over-attentive service
Ku, Hsuan-hsuan
;
Kuo, Chien-chih
;
Chen, Martin
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 437-452
Persistent link: https://www.econbiz.de/10009792529
Saved in:
5
Customer-service firm attachment : what it is and what causes it?
Moussa, Salim
;
Touzani, Mourad
- In:
International journal of quality and service sciences
5
(
2013
)
3
,
pp. 337-359
Persistent link: https://www.econbiz.de/10010127399
Saved in:
6
Testing the three Rs model of service quality
Moyes, David
;
Cano-Kourouklis, Michele
;
Scott, Joan
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 455-466
Persistent link: https://www.econbiz.de/10011508277
Saved in:
7
Strategic customer service orientation, lean manufacturing practices and performance outcomes : an empirical study
Hong, Paul
;
Yang, Ma Ga
;
Dobrzykowski, David D.
- In:
Journal of service management
25
(
2014
)
5
,
pp. 699-723
Persistent link: https://www.econbiz.de/10010426044
Saved in:
8
What is being exchanged? : framing the logic of value creation in financial services
Puustinen, Pekka
;
Saarijävi, Hannu
;
Maas, Peter
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
1
,
pp. 43-51
Persistent link: https://www.econbiz.de/10010497787
Saved in:
9
The impact of motivation on customer satisfaction formation : a self-determination perspective
White, Christopher J.
- In:
European journal of marketing : EJM
49
(
2015
)
11/12
,
pp. 1923-1940
Persistent link: https://www.econbiz.de/10011449361
Saved in:
10
From managing customers to joint venturing with customers : co-creating service value in the digital age
Falkenreck, Christine
;
Wagner, Ralf
- In:
The journal of business & industrial marketing
37
(
2022
)
3
,
pp. 643-656
Persistent link: https://www.econbiz.de/10013165201
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