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Thom, Norbert
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Shaker Verlag
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1
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Economic Policy Institute <Washington, DC>
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Erasmus Research Institute of Management
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Europäische Kommission / Gemeinsame Forschungsstelle
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Europäisches Parlament / Policy Department C: Citizens' Rights and Constitutional Affairs, Women's Rights & Gender Equality
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Horváth & Partners
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Journal of organizational change management
26
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
26
Global business and organizational excellence : a review of research & best practices
22
The TQM journal : the international review of organizational improvement
18
Change Management Praxisfälle : Veränderungsschwerpunkte Organisation, Team, Individuum
13
International journal of quality & reliability management
13
Academy of Management journal : AMJ
12
International journal of productivity and quality management : IJPQM
11
Research
11
Socio-economic intervention in organizations : the intervener-researcher and the SEAM approach to organizational analysis
11
The journal of applied behavioral science
11
Business process management journal
10
Harvard-Business-Manager : das Wissen der Besten
10
Long range planning : LRP ; international journal of strategic management
10
Gabler Edition Wissenschaft
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Quality management journal : QMJ
9
The international journal of productivity and performance management : IJPPM
9
Harvard business review : HBR
8
International journal of production research
8
International journal of technology management : IJTM
8
Journal of change management : an international journal
8
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
8
Mergers and acquisitions : the critical role of stakeholders
8
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
8
The journal of management development
8
Implementation of changes in Chinese organizations : groping a way through the darkness
7
International journal of business excellence
7
International journal of six sigma and competitive advantage : IJSSCA
7
Qualitätskonzepte im Personalmanagement : Grundlagen und Fallbeispiele
7
Strategy, control and competitive advantage : case study evidence
7
The learning organization : TLO ; the international journal of critical studies in organizational learning
7
Benchmarking : an international journal ; BIJ
6
Business process transformation
6
Europäische Hochschulschriften / 5
6
International journal of business innovation and research
6
International journal of services and operations management
6
Journal of accounting & organizational change
6
Lean Six Sigma in service : applications and case studies
6
Strategic change : SC ; briefings in entrepreneurial finance
6
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ECONIS (ZBW)
2,042
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1
Lean Six Sigma in service : applications and case studies
Furterer, Sandra L.
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10013547606
Saved in:
2
World class applications of Six Sigma : [real world examples of success]
Antony, Jiju
(
ed.
);
Bañuelas, Ricardo
(
contributor
); …
-
2006
-
1. ed.
Persistent link: https://www.econbiz.de/10003284224
Saved in:
3
Leveraging concepts of Knowledge Management with Total Quality Management : case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
4
Lean six sigma in a call centre : a case study
Laureani, Alessandro
;
Antony, Jiju
;
Douglas, Alex
- In:
The international journal of productivity and …
59
(
2010
)
8
,
pp. 757-768
Persistent link: https://www.econbiz.de/10008778205
Saved in:
5
The strategic concerns of quality assurance : case study of large reputable firms in the service sector
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
3
,
pp. 275-299
Persistent link: https://www.econbiz.de/10008798971
Saved in:
6
Roadmap for continuous quality improvement and sustainability : a case study in Egyptian service sector organisation
Ahmed, Riham Adel Hassan Sayed
- In:
International journal of productivity and quality …
6
(
2010
)
3
,
pp. 318-331
Persistent link: https://www.econbiz.de/10008825559
Saved in:
7
ISO 9000 maintenance in service organisations : tales from two companies
Wahid, Roslina Ab
;
Corner, James
;
Tan, Peck-Leong
- In:
International journal of quality & reliability management
28
(
2011
)
6/7
,
pp. 735-757
Persistent link: https://www.econbiz.de/10009303257
Saved in:
8
Dienstleistungssteuerung und Qualitätsmanagement mit Hilfe eines web-basierten Lieferantenportals
Arndt, Roland
;
Wiemeyer, Anke
- In:
8. Münsteraner Facility-Management-Tag : [Tagungsband …
,
(pp. 127-139)
.
2010
Persistent link: https://www.econbiz.de/10010416080
Saved in:
9
Case study analysis of Six Sigma implementation in service organisations
Chakraborty, Ayon
;
Tan, Kay Chuan
- In:
Business process management journal
18
(
2012
)
6
,
pp. 992-1019
Persistent link: https://www.econbiz.de/10009684771
Saved in:
10
Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
Saved in:
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