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Refining concepts and measures...
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Marktforschung
8
Absatz
7
Consumer behaviour
6
Konsumentenverhalten
6
Marketing
6
Verbraucher
6
Beschwerdemanagement
4
Complaint management
4
Customer satisfaction
4
Kundenzufriedenheit
4
Marktpsychologie
4
Dienstleistungsqualität
3
Markt
3
Service quality
3
USA
3
Vereinigte Staaten
3
Werbung
3
Absatzpolitik
2
Absatztheorie
2
Lebensqualität
2
Market research
2
Marketingmanagement
2
Ohio
2
Quality of life
2
Quantitative Methode
2
Selling
2
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2
Sozialer Indikator
2
Thailand
2
Theorie
2
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2
United States
2
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2
Verbraucherverband
2
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2
Verkauf
2
08.10.1984
1
1979-1986
1
1986
1
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1
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Undetermined
5
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1
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Article
38
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22
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Article in journal
6
Aufsatz in Zeitschrift
6
Konferenzschrift
5
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2
Collection of articles of several authors
1
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research-article
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Language
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Undetermined
40
English
20
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Day, Ralph L.
57
Hunt, H. Keith
10
Kuehn, Alfred A.
7
Ness, Thomas E.
3
Bennett, Peter D.
2
Bryan, Michael F.
2
Dalrymple, Douglas J.
2
Leelakulthanit, Orose
2
Parsons, Leonard J.
2
Acito, Frank
1
Ehrenberg, A. S. C.
1
Eliashberg, Johoshua
1
Herbig, Paul A.
1
Hunt, H. K.
1
Joachimsthaler, Erich A.
1
Kelly, J. Patrick
1
Landon jr., E. Laird
1
Lee, Hanjoon
1
MacKay, David B.
1
Michaels, Ronald E.
1
Parasuramam, A.
1
Samli, A. Coskun
1
Wu, Tsung-wen
1
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Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Louisiana State University <Baton Rouge, La.>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
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Journal of marketing
5
Journal of marketing research : JMR
4
Business Horizons
3
Papers from the ... Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior
3
Business horizons
2
Conceptualization and measurement of consumer satisfaction and dissatisfaction : proceedings of conference conducted by Marketing Science Institute with support of National Science Foundation, April 11-13, 1976
2
International's series in marketing
2
Marketing models : quantitative and behavioral
2
Social indicators research : an international and interdisciplinary journal for quality-of-life measurement
2
California management review
1
Consumer and industrial buying behavior
1
Economic Review
1
Economic review
1
Internationalʹs series in marketing
1
Intext series in marketing
1
Journal of Business Research
1
Journal of economic literature
1
Macro-Marketing: distributive processes from a societal perspective : the proceedings of the Macro-Marketing Seminar, University of Colorado, Boulder, Colorado, August 15-18, 1976
1
Marketing Intelligence & Planning
1
Marketing and the computer
1
Marketing and the quality of life
1
Marketing management and strategy : a reader
1
Marketing management and the decision sciences: theory and applications
1
Marketing models : Quantitative and behavioral
1
Papers from the ... Annual Conference on Consumer Satisfaction, dissatisfaction and Complaining Behavior
1
Quarterly journal of business and economics : QJBE
1
Readings in business logistics
1
Readings in sales force management
1
Research in marketing : an annual compilation of research
1
The Intext series in marketing
1
Theory in marketing
1
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ECONIS (ZBW)
45
USB Cologne (EcoSocSci)
9
RePEc
5
Other ZBW resources
1
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New dimensions of consumer satisfaction and complaining behavior : papers from the Third Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior, Chica...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1979
Persistent link: https://www.econbiz.de/10001414448
Saved in:
2
New findings on consumer satisfaction and complaining : papers from the Fifth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, St. Louis, Miss...
Day, Ralph L.
(
contributor
);
Hunt, H. Keith
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001414449
Saved in:
3
Conceptual and empirical contributions to consumer satisfaction and complaining behavior : papers from the Sixth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Co...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10001420669
Saved in:
4
Conceptual and empirical Contributions to consumer satisfaction and complaining behavior : papers from the 6. Annual Conference on Consumer Satisfaction, Dissatisfaction and Compla...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10004771108
Saved in:
5
Consumer Satisfaction, dissatisfaction and complaining behavior : combined proceedings ; papers from the 8. conference: Louisiana State Univ., Baton Rouge, La., march 8 - 10, 1984...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1985
Persistent link: https://www.econbiz.de/10004815087
Saved in:
6
New Dimensions of consumer satisfaction and complaining behavior : papers from the 3. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; Chicago...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1979
Persistent link: https://www.econbiz.de/10004773928
Saved in:
7
New Findings on consumer satisfaction and complaining : papers from the 5. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; St. Louis, Miss. n...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1982
Persistent link: https://www.econbiz.de/10004777293
Saved in:
8
International Fare in consumer satisfaction and complaining behavior : papers from the 7. Annual Conference on Consumer Satisfaction, Dissatisfaction and Complaining Behavior ; the...
Hunt, H. Keith
(
contributor
);
Day, Ralph L.
(
contributor
)
-
1983
Persistent link: https://www.econbiz.de/10004778388
Saved in:
9
CS/D : overview and future research directions
Hunt, H. Keith
- In:
Conceptualization and measurement of consumer …
,
(pp. 455-488)
.
1977
Persistent link: https://www.econbiz.de/10003049323
Saved in:
10
Consumer satisfaction, dissatisfaction and complaining behavior : combined proceedings ; papers from the 8th conference, Louisiana State Univ., Baton Rouge, La., March 8 - 10, 1984...
Hunt, H. K.
(
contributor
)
-
1985
Persistent link: https://www.econbiz.de/10000742457
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