//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer selection and priorit...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
26,355
Beziehungsmarketing
25,680
Consumer behaviour
9,239
Konsumentenverhalten
9,203
Customer satisfaction
5,593
Kundenzufriedenheit
5,538
Service quality
4,060
Dienstleistungsqualität
4,042
Kundenwert
2,626
Brand management
2,619
Markenführung
2,616
Customer value
2,565
Deutschland
2,363
Germany
2,324
Theorie
2,310
Theory
2,305
Lieferantenmanagement
2,274
Supplier relationship management
2,273
Social Web
2,096
Social web
2,095
Marketingmanagement
1,984
Marketing management
1,969
Brand image
1,947
Markenimage
1,943
Electronic Commerce
1,736
E-commerce
1,683
Online-Marketing
1,634
Internet marketing
1,615
Kundenintegration
1,582
Customer integration
1,581
Vertrauen
1,397
Confidence
1,392
Einzelhandel
1,371
Retail trade
1,362
Online-Handel
1,299
Brand
1,296
Online retailing
1,293
Markenartikel
1,282
Customer service
1,178
Kundenservice
1,166
more ...
less ...
Online availability
All
Undetermined
10,008
Free
3,814
Type of publication
All
Article
20,735
Book / Working Paper
7,498
Journal
33
Other
15
Type of publication (narrower categories)
All
Article in journal
15,962
Aufsatz in Zeitschrift
15,962
Aufsatz im Buch
3,573
Book section
3,573
Hochschulschrift
1,569
Thesis
1,279
Graue Literatur
1,110
Non-commercial literature
1,110
Working Paper
732
Arbeitspapier
701
Collection of articles of several authors
568
Sammelwerk
568
research-article
503
Case study
479
Fallstudie
479
Aufsatzsammlung
397
Ratgeber
249
Guidebook
231
Bibliografie enthalten
159
Bibliography included
159
Conference paper
150
Konferenzbeitrag
150
Lehrbuch
150
Textbook
131
Handbook
106
Handbuch
106
Konferenzschrift
104
conceptual-paper
90
Conference proceedings
71
review-article
64
Collection of articles written by one author
63
Sammlung
63
case-report
55
Reprint
50
review
46
Article
39
Dissertation u.a. Prüfungsschriften
32
Glossar enthalten
27
Glossary included
27
Interview
27
more ...
less ...
Language
All
English
22,453
German
5,523
Undetermined
274
French
25
Polish
18
Italian
12
Romanian
12
Lithuanian
8
Spanish
7
Czech
6
Swedish
5
Dutch
4
Portuguese
2
Danish
1
Hungarian
1
Indonesian
1
Multiple languages
1
Russian
1
Slovak
1
more ...
less ...
Author
All
Bruhn, Manfred
115
Homburg, Christian
112
Kumar, V.
89
Huber, Frank
60
Verhoef, Peter C.
59
Bauer, Hans H.
58
Han, Heesup
54
Hollebeek, Linda D.
51
Herrmann, Andreas
50
Krafft, Manfred
46
Piller, Frank T.
46
Stauss, Bernd
44
Palmatier, Robert W.
42
Gil Saura, Irene
40
Grönroos, Christian
40
Mattila, Anna S.
39
Svensson, Göran
37
Van den Poel, Dirk
36
Wiedmann, Klaus-Peter
36
Hammerschmidt, Maik
35
Kleinaltenkamp, Michael
35
Thaichon, Park
35
Eggert, Andreas
34
Stock-Homburg, Ruth
34
Hippner, Hajo
33
Matzler, Kurt
33
Neslin, Scott A.
33
Smith, Alan D.
33
Mittal, Vikas
32
Prentice, Catherine
32
Wilde, Klaus D.
32
Reichwald, Ralf
31
Sheth, Jagdish N.
30
Töpfer, Armin
30
Evanschitzky, Heiner
29
Georgi, Dominik
29
Grewal, Dhruv
29
Loureiro, Sandra Maria Correia
29
Payne, Adrian
29
Reinartz, Werner J.
29
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
70
IGI Global
17
Université Paris-Dauphine (Paris IX)
16
Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
12
National Bureau of Economic Research
12
American Marketing Association
10
Books on Demand GmbH <Norderstedt>
10
Verlag Dr. Kovač
10
EconWPA
9
Haufe-Lexware GmbH & Co. KG
9
Fördergesellschaft Marketing an der Universität Augsburg
6
Harvard Graduate School of Business Administration
6
Universität St. Gallen
6
AMACOM
5
Fachhochschule Reutlingen / European School of Business
5
Information Resources Management Association
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Shaker Verlag
5
Springer-Verlag GmbH
5
Universität Mannheim
5
Verlag Franz Vahlen
5
W. Kohlhammer GmbH
5
Edward Elgar Publishing
4
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
4
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
4
Eric Cuvillier <Firma>
4
Erich-Schmidt-Verlag
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Friedrich-Schiller-Universität Jena
4
HAL
4
Institut für Marktorientierte Unternehmensführung Mannheim
4
Springer Gabler <Firma>
4
Svenska Handelshögskolan <Helsinki>
4
Technische Universität Dresden
4
Wiley-VCH
4
Erasmus Research Institute of Management
3
Faculdade de Economia, Universidade Nova de Lisboa
3
Faculdade de Economia, Universidade do Porto
3
Faculteit Economie en Bedrijfskunde, Universiteit Gent
3
more ...
less ...
Published in...
All
Journal of business research : JBR
684
Journal of retailing and consumer services
600
Industrial marketing management : the international journal for industrial and high-tech firms
443
International journal of hospitality management
312
SpringerLink / Bücher
280
The journal of services marketing
229
The journal of business & industrial marketing
223
The service industries journal
202
Journal of the Academy of Marketing Science
183
Journal of strategic marketing
177
International journal of electronic customer relationship management : IJECRM
155
Journal of marketing
138
International journal of contemporary hospitality management
127
Journal of travel and tourism marketing
122
Journal of service research : JSR
121
Tourism management : research, policies, practice
120
Journal of hospitality marketing & management
119
Journal of service management
115
The journal of product & brand management
113
Journal of retailing
111
Asia Pacific journal of marketing and logistics
110
Marketing intelligence & planning
110
European Journal of Marketing
108
Journal of Business & Industrial Marketing
108
The journal of brand management : an international journal
108
Gabler Edition Wissenschaft
107
Psychology & marketing
106
Cogent business & management
105
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
European journal of marketing : EJM
101
Journal of marketing management : MM
95
Services marketing quarterly
94
Service business
90
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
90
The international journal of bank marketing : IJBM
85
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
84
Journal of Services Marketing
80
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
80
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
78
The international review of retail, distribution and consumer research
77
more ...
less ...
Source
All
ECONIS (ZBW)
26,784
Other ZBW resources
789
RePEc
305
USB Cologne (EcoSocSci)
195
EconStor
90
BASE
73
OLC EcoSci
24
USB Cologne (business full texts)
21
more ...
less ...
Showing
31
-
40
of
28,281
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
Estimating network effects in two-sided markets
Hinz, Oliver
;
Otter, Thomas
;
Skiera, Bernd
- In:
Journal of management information systems : JMIS
37
(
2020
)
1
,
pp. 12-38
Persistent link: https://www.econbiz.de/10012198682
Saved in:
32
Effects of traditional advertising and social messages on brand-building metrics and customer acquisition
Vries, Lisette de
;
Gensler, Sonja
;
Leeflang, Peter
- In:
Journal of marketing
81
(
2017
)
5
,
pp. 1-15
Persistent link: https://www.econbiz.de/10011749812
Saved in:
33
A journey from customer acquisition to retention : an integrative model for guiding future gaming marketing research
Tuguinay, Jovanie
;
Prentice, Catherine
;
Moyle, Brent
; …
- In:
The Cornell hospitality quarterly
65
(
2024
)
3
,
pp. 335-353
Persistent link: https://www.econbiz.de/10014634757
Saved in:
34
The impact of salespeople's social media adoption on customer acquisition performance : a contextual perspective
Schendzielarz, Dennis
;
Alavi, Sascha
;
Guba, Jan Helge
- In:
Journal of personal selling & sales management : JPSSM
42
(
2022
)
2
,
pp. 139-157
Persistent link: https://www.econbiz.de/10013361675
Saved in:
35
PsyConversion® : 117 Behavior Patterns for an improved User Experience and higher Conversion Rates in E-Commerce
Spreer, Philipp
-
2024
Introduction -- Fundamentals of decision-making -- Behavior Patterns - Foundations of Our Decisions -- Behavior patterns for the perception phase -- Behavior patterns for the decision-making phase -- Behavior patterns for the customer retention phase -- Operational work with behavior patterns.
Persistent link: https://www.econbiz.de/10015051037
Saved in:
36
How exporters grow
Fitzgerald, Doireann
;
Haller, Stefanie
;
Yedid-Levi, Yaniv
- In:
The review of economic studies : RES
91
(
2024
)
4
,
pp. 2276-2306
Persistent link: https://www.econbiz.de/10015046449
Saved in:
37
Cross-selling : offering the right product to the right customer at the right time
Kamakura, Wagner A.
- In:
Profit maximization through customer relationship …
,
(pp. 41-58)
.
2008
Persistent link: https://www.econbiz.de/10003754190
Saved in:
38
Ableitung von Kommunikationszielen
Steffenhagen, Hartwig
- In:
Handbuch Kommunikation : Grundlagen, innovative …
,
(pp. 359-377)
.
2009
Persistent link: https://www.econbiz.de/10003766073
Saved in:
39
A bivariate timing model of customer acquisition and retention
Schweidel, David A.
;
Fader, Peter
;
Bradlow, Eric T.
- In:
Marketing science : the marketing journal of the …
27
(
2008
)
5
,
pp. 829-843
Persistent link: https://www.econbiz.de/10003780132
Saved in:
40
CRM in Indian banking sector : exploring the critical success factors
Patwardhan, Manoj
;
Srivastava, Pankaj
;
Kumar, Kirti
; …
- In:
International journal of business and emerging markets …
1
(
2008/09
)
3
,
pp. 282-295
Persistent link: https://www.econbiz.de/10003833868
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->