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An experimental based investigation into the effects of website interactivity on customer behavior in on-line purchase context

Islam, Hafizul; Jebarajakirthy, Charles; Shankar, Amit - In: Journal of strategic marketing 29 (2021) 2, pp. 117-140

Persistent link: https://www.econbiz.de/10012484043

Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth

Filieri, Raffaele; Alguezaui, Salma; McLeay, Fraser - In: Tourism management : research, policies, practice 51 (2015), pp. 174-185

Persistent link: https://www.econbiz.de/10011414943

E-service quality and trust on customer's patronage intention : moderation effect of adoption of advanced technologies

Muhammad Sabbir Rahman; Hossain, Md Afnan; Zaman, … - In: Journal of global information management : an official … 28 (2020) 1, pp. 39-55

Persistent link: https://www.econbiz.de/10012183249

Toward an understanding of online information processing in e-tourism : does national culture matter?

Alcántara-Pilar, Juan Miguel; Barrio-García, Salvador del - In: Journal of travel and tourism marketing 34 (2017) 8, pp. 1128-1142

Persistent link: https://www.econbiz.de/10011758832

An integrated model for customer's e-loyalty : an evidence from online shopping in Vietnam

Bui Nhat Vuong; Sid Suntrayuth - In: Proceedings of the IWEMB 2019 : Third International …, (pp. 367-406). 2020

Persistent link: https://www.econbiz.de/10012521577

When navigation trumps visual dynamism : hospital website usability and credibility

Johnson, Melissa A.; Martin, Kelly Norris - In: Journal of promotion management : JPM 20 (2014) 5, pp. 666-687

Persistent link: https://www.econbiz.de/10010467255

Usability perspective on social media sites' adoption in the B2B context

Lacka, Ewelina; Chong, Alain Yee Loong - In: Industrial marketing management : the international … 54 (2016), pp. 80-91

Persistent link: https://www.econbiz.de/10011478722

Impact of website visual design on user experience and website evaluation : the sequential mediating roles of usability and pleasure

Jongmans, Eline; Jeannot, Florence; Liang, Lan; … - In: Journal of marketing management : JMM ; journal of the … 38 (2022) 17/18, pp. 2078-2113

Persistent link: https://www.econbiz.de/10014234289

The relationship between website design and positive eWOM intention : testing mediator and moderator effect

Quyen Phu Thi Phan; Pilík, Michal - In: Journal of business economics and management 19 (2018) 2, pp. 382-398

effect of website design on eWOM intention. The objective of this paper is to investigate the impact of website design … (aesthetic and usability) on eWOM intention, which is based on the adoption of the stimulus – organism – response model. To test … customers via an online survey. The outcomes show the impact of the website’s design on the attitude toward it, which would lead …

Persistent link: https://www.econbiz.de/10012174821

Impact of factors affecting customer satisfaction in e-commerce among Indian consumers : an empirical study

Francis, Princy; Sudeep, S.; Kumar, Alok - In: International journal of Indian culture and business … 24 (2021) 1, pp. 81-102

Persistent link: https://www.econbiz.de/10012695828