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Journal of Consumer Marketing
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111
Designing the best call centre for your business : a complete guide for location, services, staffing, and outsourcing
Read, Brendan
-
2002
-
[Nachdr.]
Persistent link: https://www.econbiz.de/10004484596
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112
How to sell anything on eBay...and make a fortune! : organizer
Prince, Dennis L.
-
2005
Persistent link: https://www.econbiz.de/10004485351
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113
Opt-in marketing : increase sales exponentially with consensual marketing
Roman, Ernan
;
Hornstein, Scott
-
2004
Persistent link: https://www.econbiz.de/10004491980
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114
Collaborative customer relationship management : taking CRM to the next level ; with 7 tables
Kracklauer, Alexander H.
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contributor
)
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2004
Persistent link: https://www.econbiz.de/10004495919
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115
The relationship edge in business : connecting with customers and colleagues when it counts
Acuff, Jerry
;
Wood, Wally
-
2004
Persistent link: https://www.econbiz.de/10004500746
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116
Who stole my customer?? : Winning strategies for creating and sustaining customer loyalty
Thompson, Harvey
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2004
-
1. print.
Persistent link: https://www.econbiz.de/10004501470
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117
Customer relationship management
Peelen, Ed
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2006
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2. ed.
Persistent link: https://www.econbiz.de/10004508499
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118
Satisfaction : how every great company listens to the voice of the customer
Denove, Chris
;
Power, James D.
-
2006
Persistent link: https://www.econbiz.de/10004508560
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119
The future of relationship marketing
Bejou, David
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10004515459
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120
The entrepreneur's guide to selling
London, Jonathan
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2009
Persistent link: https://www.econbiz.de/10004522815
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