//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer Loyalty to Whom? Mana...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
47
Beziehungsmarketing
46
Consumer behaviour
20
Konsumentenverhalten
20
Lieferantenmanagement
20
Supplier relationship management
20
Marketing management
18
Marketingmanagement
18
Distribution channel
11
Vertriebsweg
11
Salespeople
9
Theorie
9
Theory
9
Verkaufspersonal
9
relationship marketing
9
B-to-B-Marketing
8
Business-to-business marketing
8
Firm performance
8
Unternehmenserfolg
8
E-commerce
7
Electronic Commerce
7
Internet marketing
7
Market research
7
Marktforschung
7
Online-Marketing
7
Data protection
6
Datenschutz
6
Einzelhandel
6
Innovation
6
International marketing
6
Internationales Marketing
6
Marketing
6
Online retailing
6
Online-Handel
6
Resource-based view
6
Ressourcenorientierter Ansatz
6
Retail trade
6
Social Web
6
Social web
6
USA
6
more ...
less ...
Online availability
All
Undetermined
68
Free
9
Type of publication
All
Article
174
Book / Working Paper
22
Type of publication (narrower categories)
All
Article in journal
99
Aufsatz in Zeitschrift
99
Collection of articles of several authors
6
Sammelwerk
6
Aufsatz im Buch
5
Book section
5
Lehrbuch
3
Graue Literatur
2
Handbook
2
Handbuch
2
Non-commercial literature
2
Textbook
2
Aufsatzsammlung
1
Case study
1
Conference proceedings
1
Fallstudie
1
Hochschulschrift
1
Konferenzschrift
1
Thesis
1
research-article
1
more ...
less ...
Language
All
English
126
Undetermined
70
Author
All
Palmatier, Robert W.
123
Steenkamp, Jan-Benedict E.M.
51
Scheer, Lisa K.
33
Fang, Eric
17
Evans, Kenneth R.
12
Arnold, Todd J.
10
Grewal, Dhruv
9
Harmeling, Colleen M.
9
Dant, Rajiv P.
8
Kozlenkova, Irina V.
8
Kumar, Nirmalya
8
Lee, Ju-Yeon
8
Steinhoff, Lena
8
Dekimpe, Marnik G.
7
Henderson, Conor M.
7
Houston, Mark B.
7
Moorman, Christine
7
Samaha, Stephen A.
7
Beck, Joshua T.
6
Crecelius, Andrew T.
6
Gopalakrishna, Srinath
6
Lawrence, Justin M.
6
Baumgartner, Hans
5
Ganesan, Shankar
5
Geyskens, Inge
5
Heerde, Harald J. van
5
Martin, Kelly D.
5
Moreau, C. Page
5
Watson, George F., IV.
5
Wedel, Michel
5
Zhang, Jonathan Z.
5
Miao, C. Fred
4
Quach, Sara
4
Thaichon, Park
4
Weaven, Scott
4
Alden, Dana L.
3
Batra, Rajeev
3
Claro, Danny Pimentel
3
Deleersnyder, Barbara
3
George, Morris
3
more ...
less ...
Institution
All
American Marketing Association
1
William Davidson Institute, University of Michigan
1
Winter Educators' Conference <2002, Austin, Tex.>
1
Published in...
All
Journal of marketing
36
Journal of the Academy of Marketing Science
33
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
16
Journal of marketing research : JMR
16
Journal of retailing
12
Journal of international marketing
6
MSI reports : working paper series
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
The journal of personal selling & sales management : JPSSM
3
Academy of Management journal : AMJ
2
European journal of marketing
2
Handbook of business-to-business marketing
2
Journal of business research : JBR
2
Journal of marketing research
2
Journal of service research
2
Marketing Science
2
Routledge studies in marketing
2
SpringerLink / Bücher
2
The journal of product & brand management
2
AMS review : official publication of the Academy of Marketing Science
1
Always learning
1
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Customer engagement marketing
1
Edward Elgar E-Book Archive
1
European review of agricultural economics : ERAE
1
Handbook of marketing strategy
1
International marketing review
1
Journal of Business Research
1
Journal of Product & Brand Management
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of consumer psychology : the official journal of the Society for Consumer Psychology
1
Journal of international business studies : JIBS ; a publication of the Academy of International Business and the Western Business School
1
Journal of management : JOM
1
Journal of public policy & marketing
1
Journal of retailing and consumer services
1
Long range planning : LRP ; international journal of strategic management
1
MIT sloan management review
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
more ...
less ...
Source
All
ECONIS (ZBW)
122
OLC EcoSci
68
RePEc
4
USB Cologne (EcoSocSci)
1
Other ZBW resources
1
Showing
1
-
10
of
196
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
RESEARCH NOTES - Reactions to Perceived Inequity in U.S. and Dutch Interorganizational Relationships
Scheer, Lisa K.
;
Kumar, Nirmalya
;
Steenkamp, …
- In:
Academy of Management journal : AMJ
46
(
2003
)
3
,
pp. 303-316
Persistent link: https://www.econbiz.de/10006113234
Saved in:
2
Interdependence, Punitive Capability, and the Reciprocation of Punitive Actions in Channel Relationships
Kumar, Nirmalya
;
Scheer, Lisa K.
;
Steenkamp, …
- In:
Journal of marketing research : JMR
35
(
1998
)
2
,
pp. 225-235
Persistent link: https://www.econbiz.de/10006670695
Saved in:
3
The Effects of Perceived Interdependence on Dealer Attitudes
Kumar, Nirmalya
;
Scheer, Lisa K.
;
Steenkamp, …
- In:
Journal of marketing research : JMR
32
(
1995
)
3
,
pp. 348-356
Persistent link: https://www.econbiz.de/10006681247
Saved in:
4
The Effects of Supplier Fairness on Vulnerable Resellers
Kumar, Nirmalya
;
Scheer, Lisa K.
;
Steenkamp, …
- In:
Journal of marketing research : JMR
32
(
1995
)
1
,
pp. 54-65
Persistent link: https://www.econbiz.de/10006683088
Saved in:
5
Achieving relationship marketing effectiveness in business-to-business exchanges
Palmatier, Robert W.
;
Scheer, Lisa K.
;
Evans, Kenneth R.
; …
- In:
Journal of the Academy of Marketing Science
36
(
2008
)
2
,
pp. 174-190
Persistent link: https://www.econbiz.de/10003725636
Saved in:
6
Customer loyalty to whom? : managing the benefits and risks of salesperson-owned loyalty
Palmatier, Robert W.
;
Scheer, Lisa K.
;
Steenkamp, …
- In:
Journal of marketing research : JMR
44
(
2007
)
2
,
pp. 185-199
Persistent link: https://www.econbiz.de/10003486870
Saved in:
7
Trust at different organizational levels
Fang, Eric
;
Palmatier, Robert W.
;
Scheer, Lisa K.
;
Li, Ning
- In:
Journal of marketing
72
(
2008
)
2
,
pp. 80-98
Persistent link: https://www.econbiz.de/10003684141
Saved in:
8
Use of relationship marketing programs in building customer-salesperson and customer-firm realationship : differential influences on financial outcomes
Palmatier, Robert W.
;
Scheer, Lisa K.
;
Houston, Mark B.
; …
- In:
International journal of research in marketing : IJRM ; …
24
(
2007
)
3
,
pp. 210-223
Persistent link: https://www.econbiz.de/10003562018
Saved in:
9
Dependence and interdependence in marketing relationships : meta-analytic insights
Scheer, Lisa K.
;
Miao, C. Fred
;
Palmatier, Robert W.
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
6
,
pp. 694-712
Persistent link: https://www.econbiz.de/10011409913
Saved in:
10
Trust at Different Organizational Levels
Fang, Eric
;
Palmatier, Robert W.
;
Scheer, Lisa K.
;
Li, Ning
- In:
Journal of marketing
72
(
2008
)
2
,
pp. 80-98
Persistent link: https://www.econbiz.de/10008153424
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->