Orth, Ulrich R.; Nickel, Kristina; Böhm, Rebekka; … - In: Journal of Consumer Behaviour 19 (2019) 2, pp. 196-207
The present study is one of the first to empirically examine how the visual harmony of a questionnaire can lead to measurement bias. Researchers often employ questionnaires with Likert scales to measure constructs. In this note, we examine how the design of the survey instrument, specifically,...