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Consumer behaviour
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26,477
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25,802
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21,834
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21,081
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11,773
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4,734
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4,729
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4,531
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4,517
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3,996
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Bruhn, Manfred
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143
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128
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128
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125
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119
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116
Phau, Ian
104
Wiedmann, Klaus-Peter
103
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102
Sheth, Jagdish N.
102
Kumar, V.
93
Grewal, Dhruv
91
Verhoef, Peter C.
90
Gierl, Heribert
86
Lusk, Jayson L.
85
Khare, Arpita
84
Foxall, Gordon R.
83
Usman, Osly
83
Dwivedi, Yogesh Kumar
81
Thaichon, Park
78
Siciliani, Luigi
77
Walsh, Gianfranco
77
Loureiro, Sandra Maria Correia
75
Laroche, Michel
71
Nayga, Rodolfo M.
71
Bagozzi, Richard P.
69
Paul, Justin
69
Septianto, Felix
69
Hollebeek, Linda D.
68
Agarwal, Sumit
67
Sharma, Piyush
67
Stavins, Joanna
67
Jang, Soocheong
66
Wansink, Brian
65
Bruwer, Johan
63
Spiller, Achim
63
Woodside, Arch G.
63
Ko, Eunju
61
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709
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International Energy Agency
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10
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10
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10
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Asia Pacific journal of marketing and logistics
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Marketing letters : a journal of research in marketing
328
Journal of Services Marketing
326
Journal of marketing communications
320
International journal of retail & distribution management
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Journal of strategic marketing
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
113,171
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4,332
USB Cologne (EcoSocSci)
1,262
RePEc
1,145
EconStor
981
BASE
200
OLC EcoSci
74
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6
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Showing
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10
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Sort
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date (oldest first)
1
Exploring reelationship marketing dimensions and their effect on customer loyalty : a study of Indian mobile telecom market
Gupta, Ashish
;
Sahu, G. P.
- In:
International journal of business innovation and research
9
(
2015
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011545293
Saved in:
2
Role of involvement and commitment in sustaining firm-customer relationships : an empirical investigation
Parahoo, Sanjai K.
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10010207624
Saved in:
3
Factors affecting relationship marketing in creating customer loyalty in the hospital services business
Afifi, Iqbal
;
Amini, Ahdia
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10012106926
Saved in:
4
Relationship intention and service quality as combined competitive strategy
Mostert, Pierre
;
Luttig, Thelma
- In:
International journal of management & enterprise …
17
(
2018
)
1
,
pp. 76-92
Persistent link: https://www.econbiz.de/10011879629
Saved in:
5
Exploring antecedents of online banking customers and empirical validation
Allada, Vijaya Kameswari
;
Dubey, Rameshwar
;
Agarwal, Sonal
- In:
International journal of productivity and quality …
14
(
2014
)
4
,
pp. 472-491
Persistent link: https://www.econbiz.de/10011283347
Saved in:
6
Customer referral behavior : do switchers and stayers differ?
Stein, Alisha
;
Ramaseshan, B.
- In:
Journal of service research : JSR
18
(
2015
)
2
,
pp. 229-239
Persistent link: https://www.econbiz.de/10011283705
Saved in:
7
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
8
Internet-banking customer analysis based on perceptions of service quality in Taiwan
Liang, Chih-Chin
;
Wu, Pei-Ching
- In:
Total quality management & business excellence : an …
26
(
2015
)
5/6
,
pp. 550-568
Persistent link: https://www.econbiz.de/10011305706
Saved in:
9
The impact of customer education on customer loyalty through service quality
Suh, Munshik
;
Greene, Henry
;
Israilov, Baiastan
;
Rho, …
- In:
Services marketing quarterly
36
(
2015
)
3
,
pp. 261-280
Persistent link: https://www.econbiz.de/10011339263
Saved in:
10
Customers perception of service quality in the Nigerian telecommunication sector
Osotimehin, Kehinde
;
Hassan, Banjo Ally
;
Abass, Hassanat
- In:
Journal of economics and business research
21
(
2015
)
1
,
pp. 144-157
Persistent link: https://www.econbiz.de/10011313281
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