Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Objective – This paper aims to examine the importance of brand image, and its impact on hospital service quality as …

believe they perform their communicative duties versus how patients feel and highlight thresholds such as the Hospital …. We find that positive DPC correlates with better and more accurate care as well as with more satisfied patients. We … as purely technical, there is evidence that DPC strongly predicts clinical outcomes as well as patients' overall ratings …

Purpose: This paper examined the association between perceived service quality and patient satisfaction of Chinese out-patients … hospital's and logistics multiple regression investigation, the researchers tested and estimated the statistical effects of the … department's services (perceived service quality) as a predictor for out-patients satisfaction.Findings: The analysis shows that …