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The embedded sales force : connecting buying and selling organizations
Bradford, Kevin; Brown, Steven; Ganesan, Shankar; … - In: Marketing letters : a journal of research in marketing 21 (2010) 3, pp. 239-253
Persistent link: https://www.econbiz.de/10003998111
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Empathy and EGO-drive in the B2B salesforce : Impacts on job satisfaction
Treen, Emily; Yu, Yunzhijun - In: Industrial marketing management : the international … 106 (2022), pp. 270-278
Persistent link: https://www.econbiz.de/10014226512
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The impact of sales encounters on brand loyalty
Brexendorf, Tim Oliver; Lennerts, Silke; Tomczak, Torsten; … - In: Journal of business research : JBR 63 (2010) 11, pp. 1148-1155
Persistent link: https://www.econbiz.de/10008696684
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Does salesperson's customer orientation create value in B2B relationships? : empirical evidence from India
Singh, Ramendra; Koshy, Abraham - In: Industrial marketing management : the international … 40 (2011) 1, pp. 78-85
Persistent link: https://www.econbiz.de/10008907887
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The interactive effects of sales force controls on salespeople behaviors and customer outcomes
Wang, Guangping; Dou, Wenyu; Zhou, Nan - In: The journal of personal selling & sales management : JPSSM 32 (2012) 2, pp. 225-243
Persistent link: https://www.econbiz.de/10009552531
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The impact of salespeople's relational behaviors and organizational fairness on customer loyalty : an empirical study in B-to-B relationships
Poujol, Juliet F.; Siadou-martin, Béatrice; Vidal, David; … - In: Journal of retailing and consumer services 20 (2013) 5, pp. 429-438
Persistent link: https://www.econbiz.de/10009768994
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The impact of service supplier's unethical behavior to buyer's satisfaction : an empirical study
Kaynak, Ramazan; Sert, Tuba - In: Journal of business ethics : JOBE 109 (2012) 2, pp. 219-226
Persistent link: https://www.econbiz.de/10009624968
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Delusive perception : antecedents and consequences of salespeople's misperception of customer commitment
Homburg, Christian; Bornemann, Torsten; Kretzer, Max - In: Journal of the Academy of Marketing Science 42 (2014) 2, pp. 137-153
Persistent link: https://www.econbiz.de/10010345196
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A mixed-method study of the effects of Guanxi between salespersons and buyers on retailer-supplier relationships in China
Huang, Ying; Sternquist, Brenda J.; Zhang, Chun; … - In: Journal of marketing channels : ... distribution … 18 (2011) 3, pp. 189-215
Persistent link: https://www.econbiz.de/10009271367