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I know you are suffering from burnout : the moderated mediation effects of "leisure benefits" and "leisure coping" on the burnout model of flight attendants
Cheng, Tien-Ming; Chang, Shu-Yun; Chan, Yin-Yun - In: Journal of air transport management 71 (2018), pp. 119-129
Persistent link: https://www.econbiz.de/10011902732
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The followership of hotel employees and the relationship between occupational burnout, job stress, and customer orientation : targeting the hotel service providers at luxury hotels
Kang, Jae-wan; Heo, Jeong-ho; Kim, Joon-ho - In: Tourism and hospitality research : the surrey quarterly … 16 (2016) 4, pp. 345-358
Persistent link: https://www.econbiz.de/10011628857
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Work-family conflict/family-work conflict, job stress, burnout and intention to leave in the hotel industry in Quebec (Canada) : moderating role of need for family friendly practic...
Mansour, Sari; Tremblay, Diane Gabrielle - In: The international journal of human resource management 29 (2018) 16, pp. 2399-2430
Persistent link: https://www.econbiz.de/10011950827
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Understanding hotel frontline employees' emotional intelligence, emotional labor, job stress, coping strategies and burnout
Choi, Hyung-Min; Mohammad, Abuelkassem A. A.; Kim, Woo Gon - In: International journal of hospitality management 82 (2019), pp. 199-208
Persistent link: https://www.econbiz.de/10012121689
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Impacts of misbehaving air passengers on frontline employees : role stress and emotional labor
Hu, Hsin-Hui; Hu, Hsin-Yi; King, Brian - In: International journal of contemporary hospitality management 29 (2017) 7, pp. 1793-1813
Persistent link: https://www.econbiz.de/10011776992
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Occupational stress indicators in the hotel industry : the case of housekeeping and front office employees
Blešića, Ivana; Tepavčevića, Jelena; Bradić, Milan - In: Bizinfo (Blace) : časopis iz oblasti ekonomije … 14 (2023) 1, pp. 1-7
Persistent link: https://www.econbiz.de/10014634572
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Can strategic HRM bundles decrease emotional exhaustion and increase service recovery performance?
Mansour, Sari - In: International journal of manpower 44 (2023) 3, pp. 503-523
Persistent link: https://www.econbiz.de/10014253254
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Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen; Mansor, Zuraina Dato’; Choo, Wei Chong - In: International journal of contemporary hospitality management 35 (2023) 9, pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
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"Hide your sickness and put on a happy face" : the effects of supervision distrust, surface acting, and sickness surface acting on hotel employees' emotional exhaustion
Leal, Catarina Correia; Ferreira, Aristides Isidoro; … - In: Journal of organizational behavior : OB ; the … 44 (2023) 6, pp. 871-887
Persistent link: https://www.econbiz.de/10014337186
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Hotel Housekeeping Occupational Stressors in Norway
Yap, Matthew - 2012
Stress is evident in the Norwegian hotel industry and requires urgent attention as portrayed in Annbjørg’s housekeeping … stress and interventions set within the Norwegian hotel housekeeping context …
Persistent link: https://www.econbiz.de/10014169528