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Should top management get invo...
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1
Innovation and performance outcomes of market information collection efforts : the role of top management team involvement
Harmancioglu, Nukhet
;
Grinstein, Amir
;
Goldman, Arieh
- In:
International journal of research in marketing : IJRM ; …
27
(
2010
)
1
,
pp. 33-43
Persistent link: https://www.econbiz.de/10003960742
Saved in:
2
How organisations generate and use customer insight
Said, Emanuel
;
MacDonald, Emma K.
;
Wilson, Hugh
; …
- In:
Journal of marketing management : MM
31
(
2015
)
9/10
,
pp. 1158-1179
Persistent link: https://www.econbiz.de/10011405223
Saved in:
3
Kundenzufriedenheit und Kundenwert : Ergebnisse der gleichnamigen Studie der VDI-Gesellschaft "Entwicklung Konstruktion Vertrieb" (VDI-EKV) und von CEO GmbH, Krefeld
Krafft, Manfred
-
1997
Persistent link: https://www.econbiz.de/10000962511
Saved in:
4
The emergence of social media as a contemporary marketing practice
Solomon, T.
;
Peter, R.
- In:
Analyzing the strategic role of social networking in …
,
(pp. 314-333)
.
2017
Persistent link: https://www.econbiz.de/10011531135
Saved in:
5
Kundenzufriedenheit im Investitionsgütermarketing : theoretische Basis und praktische Durchführung der Messung
Bidmon, Sonja
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002474800
Saved in:
6
Kundenzufriedenheit mit Investitionsgüterarbeiten : Messung der Kundenzufriedenheit als Basis eines Managements von Kundennähe
Meyer, Anton
- In:
Marktleistung und Wettbewerb : strategische und …
,
(pp. 309-330)
.
1997
Persistent link: https://www.econbiz.de/10001298613
Saved in:
7
Kundennutzenanalyse : ein neues Verfahren zur Bestimmung und Verbesserung der Wettbewerbsfähigkeit von Investitionsgütern
Schauenburg, Jochen
-
1999
Persistent link: https://www.econbiz.de/10001363043
Saved in:
8
Customer experience quality : an exploration in business and consumer contexts using repertory grid technique
Lemke, Fred
;
Clark, Moira
;
Wilson, Hugh
- In:
Journal of the Academy of Marketing Science
39
(
2011
)
6
,
pp. 846-869
Persistent link: https://www.econbiz.de/10010218001
Saved in:
9
Consumers and firms in a global world : AMA Winter Academic Conference 2020 : AMA educators proceedings volume 31 : San Diego, California, USA, 14-16 February 2020
Lukas, Bryan A.
(
ed.
);
Ferrell, Odies C.
(
ed.
)
-
AMA Winter Academic Conference <2020, San Diego, Calif.>
;
…
-
2020
Persistent link: https://www.econbiz.de/10012486210
Saved in:
10
Mercator
Baynast, Arnaud de
;
Lendrevie, Jacques
;
Lévy, Julien
-
2017
-
12e édition
Persistent link: https://www.econbiz.de/10011756018
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