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Loyalty programs in e-commerce and their perception by the young adult internet population

Tahal, Radek - In: Central European business review : CEBR 3 (2014) 2, pp. 7-13

Persistent link: https://www.econbiz.de/10010408384

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

Understanding the impact of service convenience on customer satisfaction in home delivery : evidence from Pakistan

Mehmood, Syeda Marium; Arsalan Najmi - In: International journal of electronic customer … 11 (2017/2018) 1, pp. 23-43

Persistent link: https://www.econbiz.de/10011889860

Customer experience in online shopping : a structural modeling approach

Bhattacharya, Arijit; Srivastava, Manjari; Verma, Sanjeev - In: Journal of global marketing 32 (2019) 1, pp. 3-16

Persistent link: https://www.econbiz.de/10012201003

An empirical research study to understand the relationship between buyers and digital store

Kenge, Rohit; Khan, Zafar - In: International journal of business performance … 23 (2022) 3, pp. 323-346

Persistent link: https://www.econbiz.de/10013440078

Digitisation in retailing : the game-changing driver of industrial transformation

Sindhu, Mahwish; Qureshi, Tahir Masood; Singh, Sonia; … - In: International journal of intellectual property … 13 (2023) 1, pp. 22-39

Persistent link: https://www.econbiz.de/10014320965

Analyzing the influence of COVID-19 on the E-commerce customer's retail experience in the supermarket industry : insights from Brazil

Cunha, Beatriz Moschetta; Lettieri, Carolina Kato; … - In: Logistics 7 (2023) 3, pp. 1-14

Background: E-commerce's convenience, speed, and ability to overcome geographical barriers have made it increasingly popular across industries. This study analyzed the impact of the COVID-19 pandemic on customer experience and satisfaction in supermarket retail e-commerce in the Brazilian...

Persistent link: https://www.econbiz.de/10014393346

Apparel e-tailing : website quality indicators and customer satisfaction

Bansal, Neeraj; Sharma, Sanjeev Kumar - In: International journal of internet marketing and … 20 (2024) 3/4, pp. 410-427

Persistent link: https://www.econbiz.de/10015065568

Online service quality : content and process of analysis

Piercy, Niall - In: Journal of marketing management : MM 30 (2014) 7/8, pp. 747-785

Persistent link: https://www.econbiz.de/10010375796

Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience

Blázquez, Marta - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 97-116

Persistent link: https://www.econbiz.de/10010391419