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The moderating role of mobile promotion during current and subsequent purchasing occasions : the case of restaurant delivery services
Pan, Huifeng; Ha, Hong Youl - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 601-622
Persistent link: https://www.econbiz.de/10013164481
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Exploring consumers perceived risk and trust for mobile shopping : a theoretical framework and empirical study
Marriott, Hannah R.; Williams, Michael D. - In: Journal of retailing and consumer services 42 (2018), pp. 133-146
Persistent link: https://www.econbiz.de/10011826088
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Maßnahmen zur Schaffung von Vertrauen in die Dienstleitungsqualität beim Internetshopping : unter besonderer Berücksichtigung von Verkaufspersonal im Internet
Terlutter, Ralf; Diehl, Sandra - In: Electronic Services, (pp. 433-460). 2002
Persistent link: https://www.econbiz.de/10001652833
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Effects of service quality and salesperson characteristics on consumer trust and relationship commitment : an empirical study on insurance buyers in India
Panda, Tapan K. - In: Vision : the journal of business perspective 17 (2013) 4, pp. 285-292
Persistent link: https://www.econbiz.de/10010357652
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Virtuelle Verkaufsberater in interaktiven Medien : eine experimentelle Untersuchung zur Wirkung von Avataren in interaktiven Medien
Bauer, Hans H. (contributor); Neumann, Marcus M. (contributor) - 2005
Persistent link: https://www.econbiz.de/10002898019
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The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye; Yi, Youjae - In: Psychology & marketing 40 (2023) 7, pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
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The role of customer trust, service quality and value dimensions in determining satisfaction and loyalty : an empirical study of mobile telecommunication industry in Pakistan
Aslam, Wajeeha; Arif, Imtiaz; Farhat, Kashif; … - In: Market : review for marketing theory and practice 30 (2018) 2, pp. 177-194
Persistent link: https://www.econbiz.de/10011994848
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The role of interactivity on customer engagement in mobile e-commerce applications
Utami, Ami Fitri; Irwan Adi Ekaputra; Japutra, Arnold; … - In: International journal of market research 64 (2022) 2, pp. 269-291
Persistent link: https://www.econbiz.de/10012872815
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The Influence of Price, Brand Trust, and Quality of Service on Product Purchase Decisions on E-Commerce JD.ID
Ismi Nabila, Amira; Usman, Osly - 2021
This study aims to determine how the effect of price, brand trust, and service quality on product purchasing decisions in E-commerce JD.ID. This research was conducted for three months starting from September 2020 to December 2020. The method used in this study was a survey with a quantitative...
Persistent link: https://www.econbiz.de/10013241851
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In mobile we trust : the effects of mobile versus nonmobile reviews on consumer purchase intentions
Grewal, Lauren; Stephen, Andrew T. - In: Journal of marketing research 56 (2019) 5, pp. 791-808
Persistent link: https://www.econbiz.de/10012177648