Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …

Objective – This paper aims to examine the importance of brand image, and its impact on hospital service quality as …

believe they perform their communicative duties versus how patients feel and highlight thresholds such as the Hospital …. We find that positive DPC correlates with better and more accurate care as well as with more satisfied patients. We … as purely technical, there is evidence that DPC strongly predicts clinical outcomes as well as patients' overall ratings …

Purpose: This paper examined the association between perceived service quality and patient satisfaction of Chinese out-patients … hospital's and logistics multiple regression investigation, the researchers tested and estimated the statistical effects of the … department's services (perceived service quality) as a predictor for out-patients satisfaction.Findings: The analysis shows that …

health care in Mayiladuthurai Taluk. Observing the growth of private health care sector, highly number of patients get … quality factors that influence patient satisfaction with Government vs. private hospitals. A survey was conducted on patients … obtain information regarding patients' perceptions toward 13 service quality dimensions of Government and Private hospitals …

study compares the patients satisfaction between private and public hospital”. The study was limited to Bawku Presbyterian … hospital and Case Medical Centre in the Upper East Region of Ghana. The researcher use only primary source of data ….The objective was to compare the relationships between patients and medical staffs in public and private hospitals. To determine if …