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Consumer preference and servic...
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Consumer behaviour
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16,903
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112
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103
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102
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97
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96
Herrmann, Andreas
87
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85
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85
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83
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82
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82
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81
Khare, Arpita
80
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78
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78
Sheth, Jagdish N.
78
Rahman, Zillur
74
Laroche, Michel
71
Nayga, Rodolfo M.
71
Loureiro, Sandra Maria Correia
70
Septianto, Felix
68
Agarwal, Sumit
67
Bagozzi, Richard P.
67
Stavins, Joanna
67
Paul, Justin
66
Walsh, Gianfranco
65
Jang, Soocheong
64
Sharma, Piyush
64
Spiller, Achim
64
Verhoef, Peter C.
63
Wansink, Brian
63
Bruwer, Johan
61
Devadasan, S. R.
60
Propper, Carol
59
Ko, Eunju
58
Janssen, Maarten C. W.
57
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2,036
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775
NBER working paper series
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679
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Asia Pacific journal of marketing and logistics
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Tourism management : research, policies, practice
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Management science : journal of the Institute for Operations Research and the Management Sciences
414
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International journal of production economics
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Cogent business & management
378
Journal of travel and tourism marketing
378
Journal of Consumer Marketing
373
European journal of marketing : EJM
365
The journal of services marketing
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Journal of marketing research : JMR
359
The journal of brand management : an international journal
359
International journal of contemporary hospitality management
353
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of retailing
338
Total quality management & business excellence
331
Journal of international consumer marketing
330
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Journal of the Academy of Marketing Science
316
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
312
Journal of marketing
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Technological forecasting & social change : an international journal
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RePEc
1,343
EconStor
1,041
BASE
196
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Showing
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61
Purchase offering quality : the effects of buyer behaviour on organizational supplying behaviour
Ramsay, John
;
Wagner, Beverly
;
Kelly, Stephen
- In:
International journal of operations & production …
33
(
2013
)
10
,
pp. 1260-1282
Persistent link: https://www.econbiz.de/10010202240
Saved in:
62
Towards an approach to signage management quality (SMQ)
Bonfanti, Angelo
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 312-321
Persistent link: https://www.econbiz.de/10009788847
Saved in:
63
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
64
The impact of web site quality on flow-related online shopping behaviors in C2C e-marketplaces : a cross-national study
Fan, Qingji
;
Lee, Jeoung Yul
;
Kim, Joong In
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
5
,
pp. 364-387
Persistent link: https://www.econbiz.de/10009792550
Saved in:
65
Assessing the quality of a decision support E-service
Springer, Mark
;
Tyran, Craig
;
Ross, Steve
- In:
International journal of e-business research : an …
9
(
2013
)
2
,
pp. 61-80
Persistent link: https://www.econbiz.de/10009793129
Saved in:
66
How technical and functional service quality drive consumer happiness : moderating influences of channel usage
De Keyser, Arne
;
Lariviere, Bart
- In:
Journal of service management
25
(
2014
)
1
,
pp. 30-48
Persistent link: https://www.econbiz.de/10010260116
Saved in:
67
An examination of attributes affecting consumers' perceptions of e-tailer quality
Sebastianelli, Rose
;
Tamimi, Nabil
- In:
Journal of internet commerce
12
(
2013
)
1/4
,
pp. 268-283
Persistent link: https://www.econbiz.de/10010248373
Saved in:
68
Trust and commitment as mediators of the relationship between quality advice and customer loyalty
Van Tonder, Estelle
- In:
The journal of applied business research
32
(
2016
)
1
,
pp. 289-302
Persistent link: https://www.econbiz.de/10011436588
Saved in:
69
Quality evaluation of group-buy websites
Yu, Zhuoxi
;
Wu, Yanqing
;
Zhao, Zhiwen
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 1-10
Persistent link: https://www.econbiz.de/10011529129
Saved in:
70
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Saved in:
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