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date (oldest first)
1
Customer experience from a self-service system perspective
Åkesson, Maria
;
Edvardsson, Bo
;
Tronvoll, Bård
- In:
Journal of service management
25
(
2014
)
5
,
pp. 677-698
Persistent link: https://www.econbiz.de/10010426047
Saved in:
2
Optimizing customized
services
: efficient computation in large Service Value Networks
Haak, Steffen
;
Weinhardt, Christof
- In:
Information systems and e-business management : ISeB
12
(
2014
)
3
,
pp. 307-335
Persistent link: https://www.econbiz.de/10010392571
Saved in:
3
Managing service systems with unknown quality and customer anecdotal reasoning
Ren, Hang
;
Huang, Tingliang
;
Arifoglu, Kenan
- In:
Production and operations management : the flagship …
27
(
2018
)
6
,
pp. 1038-1051
Persistent link: https://www.econbiz.de/10011969979
Saved in:
4
Proactive customer service : operational benefits and economic frictions
Delana, Kraig
;
Savva, Nicos
;
Tezcan, Tolga
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
1
,
pp. 70-87
Persistent link: https://www.econbiz.de/10012506614
Saved in:
5
An M x/G/1 unreliable retrial queue with two phase service and persistence behaviour of customers in service
Kumar, M. Senthil
;
Arumuganathan, R.
- In:
RAIRO / Operations research
47
(
2013
)
1
,
pp. 9-32
Persistent link: https://www.econbiz.de/10010490682
Saved in:
6
Flowshop scheduling with a general exponential learning effect
Wang, Ji-bo
;
Wang, Jian-jun
- In:
Computers & operations research : and their …
43
(
2014
),
pp. 292-308
Persistent link: https://www.econbiz.de/10010242741
Saved in:
7
An optimisation method for complex product design
Li, Ni
;
Yi, Wenqing
;
Bi, Zhuming
;
Kong, Haipeng
;
Gong, …
- In:
Enterprise information systems
7
(
2013
)
4
,
pp. 470-489
Persistent link: https://www.econbiz.de/10010196190
Saved in:
8
A heuristic
algorithm
for container loading of pallets with infill boxes
Sheng, Liu
;
Hongxia, Zhao
;
Xisong, Dong
;
Changjian, Cheng
- In:
European journal of operational research : EJOR
252
(
2016
)
3
,
pp. 728-736
Persistent link: https://www.econbiz.de/10011472303
Saved in:
9
An evolutionary heuristic
algorithm
for the assignment problem
Ramadoss, Senthil Kumar
;
Singh, Ajit Pal
;
Mohiddin, …
- In:
Opsearch : journal of the Operational Research Society …
51
(
2014
)
4
,
pp. 589-602
Persistent link: https://www.econbiz.de/10010508647
Saved in:
10
Permutation flowshop problems with bi-criterion makespan and total completion time objective and position-weighted learning effects
Wang, Jian-Jun
;
Zhang, Bing-Hang
- In:
Computers & operations research : and their …
58
(
2015
),
pp. 24-31
Persistent link: https://www.econbiz.de/10010509425
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