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salespeople engage in, and analyze the perceived consequences of such behaviors using means-end theory and the laddering technique … (OCBs) in sales force settings and the reason why salespeople should practice OCBs. In fact, in spite of the huge body of …. They apply means-end theory and the laddering technique to interview a sample of salespersons from three companies …
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This study tests a framework of business-to-business (B2B) sellers' sales performance motivations in services firms. An exploratory-descriptive research design was used and data was collected from 389 respondents working in the services-orientated business sector of Norway. The study's results...
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