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Hospital information-system (HIS) acceptance : a physician’s stance
Shahzad, Khuram; Zeng, Jianqiu; Sardar, Taiba; Hafeez, … - In: Human systems management : HSM 38 (2019) 2, pp. 159-168
Persistent link: https://www.econbiz.de/10012035554
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Assessment of patient satisfaction in tertiary care public hospitals
Mukherjee, Debarshi; Saha, Mahasweta; Chatterjee, Rajesh; … - In: International journal of business innovation and … 30 (2023) 2, pp. 148-164
Persistent link: https://www.econbiz.de/10014293932
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Measuring the quality of health services provided at a Greek public hospital through patient satisfaction : case study: the general hospital of Kavala
Georgiadou, Vasiliki A.; Maditinos, Dimitrios - In: International journal of business and economic sciences … 10 (2017) 2, pp. 60-72
Purpose: The aim of this study is to examine the quality of hospital services as perceived by patients in terms of … patient satisfaction with services. Design/Methodology/Approach: A conceptual framework of quality of hospital services … conducted in a public regional hospital. Findings: Five (5) quality dimensions (5Qs) have found having a significant impact on …
Persistent link: https://www.econbiz.de/10011709598
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Assessing the quality of patient care : a normative decision view
Nasim, Kanwal; Malik, Shahab Alam; Iqbal, Muhammad Zahid; … - In: International journal of productivity and quality … 13 (2014) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10010387734
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Customer perceived service quality and loyalty in Islamic banks : a collectivist cultural perspective
Kashif, Muhammad; Rehman, Mohsin Abdur; Pilelienė, Lina - In: The TQM journal : the international review of … 28 (2016) 1, pp. 62-78
Persistent link: https://www.econbiz.de/10011534353
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Distinct enough? : a national examination of Catholic hospital affiliation and patient perceptions of care
Kutney-Lee, Ann; Melendez-Torres, G. J.; McHugh, Matthew D. - In: Health care management review : HCM review 39 (2014) 2, pp. 134-144
Persistent link: https://www.econbiz.de/10010356235
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Patient experience and hospital profitability : is there a link?
Richter, Jason P.; Muhlestein, David B. - In: Health care management review : HCM review 42 (2017) 3, pp. 247-257
Persistent link: https://www.econbiz.de/10011717201
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How do hospital nurse staffing strategies affect patient satisfaction?
Hockenberry, Jason M.; Becker, Edmund R. - In: ILR review : the journal of work and policy 69 (2016) 4, pp. 890-910
Persistent link: https://www.econbiz.de/10011689563
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Hospital service quality and outpatient satisfaction in model hospitals in India
Patel, Hiren J.; Patel, Nikunjkumar D. - In: Services marketing quarterly 43 (2022) 3, pp. 312-328
Persistent link: https://www.econbiz.de/10013352806
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The effect of hospitableness on positive emotions, experience, and well-being of hospital patients
Altinay, Levent; Alrawadieh, Zaid; Tulucu, Fadime; … - In: International journal of hospitality management 110 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10014310662